problems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the bility of party committees and leading cadres are good people. Attach great importance to and is good atdoing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \did is summed up these new things, be promoted. \s a vivid manifestation of the Deng Xiaoping's mass. Deng also put people \not support\ppy\o promise\nd destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committee made on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \d and developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\s maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party《战略人力资源管理》教学大纲
一、课程中英文名称
中文名称:战略人力资源管理
英文名称:Strategy Human Resource Management 二、授课对象:应用心理学专业 总学时36 三、本课程与其他课程的联系
先修课程:普通心理学、发展心理学、心理测量学、人事测评技术等 后续课程:薪酬管理与绩效管理等 四、课程教学的目的
《战略人力资源管理》是应用心理学专业人力资源开发与人才测评方向的一门重要的专业课程。本课程的教学目的在于通过介绍组织战略管理、人力资源战略与规划等基本理论,使学生了解和掌握人力资源的各个业务板块(选拔、绩效管理、薪酬、培训)对组织实现战略的影响和作用,运用战略人力资源管理的理念分析组织中的各种人力资源管理中的现象,帮助学生理论联系实际学以致用。 五、课程教学的主要内容
本课程36学时。 1.战略管理概论(4学时)
知识点:组织战略的基本概念;战略制定的影响因素;战略的内容;战略管理简介;组织战略与人力资源战略的联系;传统人力资源管理与战略人力资源管理的区别;战略人力资源管理的学习方法。
重 点:新时代组织面临的挑战;组织战略的制定;战略人力资源管理理念。
难 点:战略人力资源管理与传统人力资源管理的区别。
2.组织战略与人力资源战略(6学时)
知识点:服务于组织战略的人力资源战略;人力资源战略的制定的影响因素;组织内外部环境分析;人力资源战略制定的基本程序;人力资源战略的评估。
重 点:人力资源战略与组织战略的关系;人力资源战略制定的内外环境分析。
f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \our reform and construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leading cadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the masses problems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of party committees and leading cadres are good people. Attach great importance to and is good atdoing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \did is summed up these new things, be promoted. \s a vivid manifestation of the Deng Xiaoping's mass. Deng also put people \not support\ppy\o promise\nd destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committee made on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \d and developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\s maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party难 点:人力资源战略的制定。
3.工作分析与胜任素质系统(4学时)
知识点:什么是工作分析;工作分析的程序;职位说明书的编写;工作分析数据的搜集方法;工作分析的新趋势与胜任特质系统;胜任素质模型的建立;基于胜任素质模型的人力资源管理。
重 点:工作分析的程序;基于胜任素质模型的人力资源管理。
难 点:关键事件访谈法;工作分析数据的搜集方法。
4.人员选拔与组织战略(6学时)
知识点:选拔的基本问题;选拔的程序;人员选拔的理论依据;选拔方法和工具的组合;评价中心技术(面试、纸笔测验、无领导小组讨论、文件筐测验)在选拔中的应用;基于胜任特征系统的选拔;战略人员选拔。 重 点:评价中心技术;基于胜任特征系统的选拔。
难 点:战略人员选拔。
5.绩效管理与组织战略(6学时)
知识点:战略绩效管理的理念;绩效管理的作用;绩效管理的基本流程;收集与战略相关的信息;绩效管理团队的建立;基于平衡计分卡理论的绩效管理;指标系统的选择与标准的建立;系统的绩效管理体系;绩效管理与组织战略的关系;绩效管理实务分析。
重 点:系统的绩效管理体系;绩效管理与战略管理。 难 点:建立平衡计分卡绩效管理系统
6.人员的培训与发展(6学时)
知识点:什么是人员培训与开发;培训与开发在HRM中的地位和作用;人力资源培训与开发系统模型;企业培训开发系统的构建;培训效果评估的程序与方法;培训效果评估的指标设计;传统的培训方法与新培训技术;管理人员与管理培训;基于管理者胜任能力的管理培训;企业接班人计划。
重 点:人力资源培训系统模型;培训效果评估的程序与方法;基于管理者胜任能
f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \sentative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \hrough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \said:\construction, only the understanding, support and
participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \pointed out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leading cadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the masse2
problems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of party committees and leading cadres are good people. Attach great importance to and is good atdoing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \did is summed up these new things, be promoted. \s a vivid manifestation of the Deng Xiaoping's mass. Deng also put people \not support\ppy\o promise\nd destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committee made on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \d and developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\s maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party力的管理培训;员工的职业生涯规划;员工发展。
难 点:企业培训开发系统的构建;员工发展。
7.人力资源外包与战略(4学时)
知识点:什么是人力资源外包;人力资源外包内容的选择;人力资源外包方式的选择;外包合作关系的建立与维护;人力资源外包与组织战略。
重 点:人力资源外包与组织战略;人力资源外包的发展趋势。 难 点:外包合作关系的建立与维护。
六、教材和主要参考资料
教 材:
《人力资源管理(第9版)》,Robert Mathis,John Jackson著.赵曙明等译.北京:电子工业出版社.2003年. 参考书:
1.《人力资源管理》(美)加里 德斯勒 著 中国人民大学出版社.2002年。 2.《战略薪酬》 [美] Joseph J.Martocchio著,社会科学文献出版社(2002.11) 3.《绩效管理》.付永和、许玉林主编.上海:复旦大学出版社.2003年 4.《薪酬管理》(第6版)[美] T.Milkovich著,董克用译,中国人民大学出版社(2002.10)
5.《心理测量与人才选拔》 车宏生 著 南海出版公司 (2004年)
6. 《实用人才素质与能力测评》北京斯坦威管理咨询公司编 企业管理出版社(2003) 7.张岩松,李健等编著.《人力资源管理案例精选精析》.北京:经济管理出版社.2005年.
执 笔 人:林绚晖
审 核 人:何少颖
编写时间:2007年02月15日
f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \sentative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \hrough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \said:\construction, only the understanding, support and
participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \pointed out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leading cadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the masse3