Nine Years of Data and 6323 Respondents100?606,323708OtherSouth AmericaAsia-PacificEurope40200North America1993 - 20002002BOS We Focused on 25 of the Most Popular ToolsiActivity-Based ManagementiBalanced ScorecardiBenchmarkingiChange Management ProgramsiContingency PlanningiCore CompetenciesiCorporate Code of EthicsiCorporate VenturingiCustomer Relationship ManagementiCustomer SegmentationiCustomer SurveysiDownsizingiEconomic Value-Added AnalysisiGrowth StrategiesiKnowledge ManagementiMerger Integration TeamsiMission and Vision StatementsiOutsourcingiPay-for-PerformanceiReengineeringiStock BuybacksiStrategic AlliancesiStrategic PlanningiSupply Chain IntegrationiTotal Quality ManagementBOS What did we find?Tool Usage rose dramatically in the downturnCompanies are betting on customersFirms want to grow, not cut, their way out of recessionCompanies think it’s workingBOS Tool usage jumped 60% from 2000 to 2002…Average Number of Tools Used2016.11511.812.613.213.311.912.1Mean= 12.71010.710.450199319941995199619971998199920002002BOS
061原版咨询手册全套资料_贝恩《 Management Tools XX Highlights》23页
