全区机关作风和效能建设考核细则

problems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of partcommittees and leading cadres are good people. Attach great importance to and is good at doing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \d is summed up these new things, be promoted. \d manifestation of the Deng Xiaoping's mass. Deng also put people \happy\omise\point and destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committemade on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \nd developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\can always maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party

全区机关作风和效能建设考核细则

一、 考核对象： 全区机关事业单位

二、 考核内容和标准：

加强组织领导、强化舆论宣传（10分），落实内部管理、规范行政行为（30分），转变机关作风、率(50分)，注重形象建设、塑造良好风貌（10分）。 三、 考核方式：

考核采取明查与暗访相结合、接受举报与民意调查相结合、平时考核与机关作风评议相结合的方式四、 考核的组织和结果确定：

考核工作由区机关工委负责组织和实施。 附：全区机关作风和效能建设考核评分表

全区机关作风和效能建设考核细则

项目 序号 考核内容 扣分及原因 得分 健全组织机构。按要求成立并适时调整机关作风和效能建设领导小组，结合实际制定并根据情况修订实施 （一） 1 方案，保证组织领导到位，工作计划切实可行。未成立领导小组的扣2分，未及时调整的扣1分，无实施加 强 方案的扣2分，实施方案不切合实际的扣1分。 强 化 组 舆 开展教育活动。每月至少开展一次以机关作风和效能 织 论 建设为主要内容的思想教育活动，强化宗旨意识，在 领 宣 自身条件允许的情况下，充分利用宣传工具和活动载2 导 传 体，营造浓厚的舆论氛围。未按要求开展思想教育活(10分) 动的，扣1分。有条件开展舆论宣传而未开展的，扣 1分。 创建学习型党组织。加强理论学习，推进思想大解放3 和工作创新。检查单位学习记录和个人学习笔记，未 开展活动的，扣3分。 加强制度建设。推行首问负责制、挂牌上岗制、办事 公开制、服务承诺制、限时办结制、去向公示制及过 4 错追究制等制度。制度不完善的，扣1-2分。制度执 行不到位，没有制定执行监督机制，或者执行监督考（二） 核情况记录不完整的，有一项扣2分。 落 规 实 范 内 行 部 政 5 机关进社区活动。帮助社区解决实际问题； 帮助困难群众排忧解难；指导和带领社f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \e a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\biggest political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \d:\construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leadingcadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the intersts of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the massesproblems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of partcommittees and leading cadres are good people. Attach great importance to and is good at doing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \d is summed up these new things, be promoted. \d manifestation of the Deng Xiaoping's mass. Deng also put people \happy\omise\point and destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committemade on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \nd developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\can always maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party管 行 理 为 (30分) 区完成区委区政府交办的各项任务。每为社区解决一个问题加2分。 强化内部管理。严格遵守工作纪律，对上班迟到、早退、中途离岗，上班时间打牌、下棋、上网聊天、玩6 游戏、炒股，违反禁酒令，在工作日中午饮酒的，发现一起扣2分。 遵规守纪情况。因违法、违纪案件受到执法、执纪机关立案查处、纪律处分或通报批评的，在单位或班子7 成员中每发生一起扣3分，在中层干部中每发生一起扣2分，在下属单位或一般人员中每发生一起扣1分。 组织行风评议。建立本单位的民主评议政（行）风制度，聘请政（行）风监督员，组织实施政（行）风评8 议。未落实的扣2分，对提出的问题未解决的每发现一件扣1分。 提高服务意识。服务态度差，对服务对象诉求事项刁 难或与之发生争执、争吵的，每发现一起扣2分。举9 报投诉有行政不作为、乱作为现象，经查实的，每人次扣2分. 提升服务效率。按照“两集中、两到位”要求，应进 驻服务中心的审批项目和人员而未进的，多次受理、10 授权不充分和审批件未在规定和承诺时限内办结的，每件次扣5分。 廉洁自律。工作人员随意裁量、乱罚款、乱收费，以 权谋私、吃拿卡要、受贿索贿、以势压人，被新闻媒11 体曝光的，每件扣2-5分（本市级扣2分、省级扣4分、国家级扣5分）。 完成重点工作（工程）。对区委、区政府确定的重点 12 工作或重点工程，做到急事急办、特事特办，因领导重视程度不够导致未能如期完成的，每项扣3分。 快速反应。对上级重要指示、领导批示和基层急办事 13 项、突发公共事件以最快的速度上报区领导或转相关部门办理。造成延误的每件次扣2分。 坚持值班纪律。建立和完善值班机构和值班制度，保 14 证政令畅通，保证快速反应机制运行畅通、高效。因联络不畅造成紧急工作延误的，每件次扣2分。 明确办事时限。对区级以上部门或领导转办的投诉件， 15 在规定时限内未办结的每件次扣1分。 改进机关作风。创新方式方法，切实加强机关作风建 16 设。未落实转变机关作风创新举措的扣2分。 文明城市创建。积极投身文明城市、文明单位创建活 17 动，创建台帐资料完整。台帐资料不完整的扣2分。 （三） 转 提 变 高 机 办 关 事 作 效 风 率 (50分) f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \e a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\biggest political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \d:\construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leadingcadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the massesproblems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of partcommittees and leading cadres are good people. Attach great importance to and is good at doing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \d is summed up these new things, be promoted. \d manifestation of the Deng Xiaoping's mass. Deng also put people \ does not support\happy\omise\point and destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committemade on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \nd developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental politcal and organizational work route\can always maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party（四） 积极参与公益事业。积极参与社会公益活动和爱心捐 注 塑 18 助。认真完成区委、区政府安排的相关活动，未按要重 造 求完成的，每次扣2分。 形 良 精神风貌好。单位工作人员着装得体大方，来人接待、 象 好 电话接听等用语文明规范。工作人员着装不够得体大19 建 风 方，来人接待、电话接听用语不够文明规范的，每发设 貌 现一次扣2分。 (10分) 环境整洁。科室物品摆放整齐，每天上班前清扫指定 的清洁区域卫生，卫生区域无烟头、痰迹、纸屑等。20 科室物品摆放不整齐或卫生区域脏、乱、差的，每发现一次扣3分。 说明： 1、考核时间为每年3月、6月、9月、12月下旬。

2、所有考核内容均按规定的分值进行扣分，直至扣完所属项目分值为止。 3、每月巡查参照本细则执行，巡查扣分计入当季考核分数。

4、随机暗访以本细则为主，发现问题及时曝光，视问题轻重酌情扣2-5分，并计入当季考核分数5、民意调查满意、基本满意低于90%的，每低10个百分点，扣2分，并计入当季考核。 6、被评为最不满意科室的，从所在单位年终总分中扣5分。 7、被评为“优质服务标兵”的，在所在单位年终总分中加2分。

8、严肃会议纪律，被通报缺席的单位每次扣1分，迟到早退的扣0.5分。

f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \e a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\biggest political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \d:\construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leadingcadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the masses