新入职员工英语单词培训资料
一、酒店各部门及酒店设施名称：
行政办公室：Executive [iɡ′zekjutiv] office 客房部：Rooms division [di′vi??n]
前厅部：Front[fr?nt] office 餐饮部：Food & Beverage [′bev?rid?] department[di'pɑ:tm?nt] 工程部：Technical [′teknik?l] department / Engineering[?end?i′ni?ri?] department
人事部：Human['hju:m?n] Resources[ri's?:siz] department 保安部：Security [si′kju?riti] department 大堂副理：Assistant[?'sist?nt] Manager 管家部：Housekeeping ['hauski:pi?] PA：Public Area公共卫生市场销售部：Sales Marketing department 预订部：Reservation[?rez?′vei??n]
运输部：Transportation [?tr?nsp?∶′tei??n] department 宴会厅：Banquet [′b??kwit] Hall(ballroom) 大堂酒吧：Lobby Bar 医务室：Clinic [′klinik] 健身房：Gymnasium [d?im′neizi?m] /Gym[d?im] room 健身中心：Fitnee center 网球场：Tennis Court[k?:t] 室内/外游泳池：indoor/outdoor swimming pool [pu:l]
外币兑换：Foreign['f?rin] Exchange 邮局：Post Office 大堂公用电话：House Phone 付费电话：pay phone 洗手间：Toilet ['t?ilit] /Washroom /Lavatory ['l?v??t?ri] 电梯：Lift/Elevator[′eliveit?] 员工电梯：Service Elevator 自动扶梯：Escalator[′esk?leit?] 旅行社：travel agency[′eid??nsi] 夜总会：Night Club 停车场：park/parking lot[l?t] 商店/杂货店：store
二、前厅部：
接待处：Reception [ri′sep??n] 询问处：Information[?inf?′mei??n] 商务中心：business[′biznis] center 礼宾部：Concierge[?k?:nsi′ε??] 机场代表：Airport Representative[?repri′zent?tiv]
皇冠楼层：Club floor/Executive[iɡ′zekjutiv] Floor 总机：Operator[′?p?reit?]/Switchboard[′swit??b?:d] 酒店人员用房：house use 散客：walk in 净房价：net rate 没有通知取消而又未到的预订：no show 坏房：out of order 吉（空）房：vacant[′veik?nt] 有人住的房间：occupied[′?kjupaid] 客满：full house 入住登记：check in 退房：check out 提升：upgrade [′?pɡreid] 半日用房：day use
留言条：message [′mesid?] 共计：total 价钱：price[prais] 基本费：basic[′beisik] charge[t?ɑ:d?] 附加费：surcharge[s?:′t?ɑ:d?]/ additional charge 手续费：commission[k?′mi??n] charge
服务费：cover charge/ service charge 信用卡：credit[′kredit] card 值班经理：MOD(manager on duty) 残疾人用房：handicap[′h?ndik?p] room 转房：room change[t?eind?]
三、礼宾部
行李：luggage[′l?ɡid?] (英)/baggage[′b?ɡid?] (美) 手提包：handbag[′h?ndb?ɡ]
手提箱/衣箱：suitcase[′sju:tkeis] 旅行袋：travel[′tr?vl] bag 背包：kitbag[′kitb?ɡ] 贵重物品：valuable[′v?lju?bl] 易碎物品：breakable [′breik?b?l] 笔记本电脑：laptop ['l?pt?p] 帆布：canvas ['k?nv?s] 塑料：plastic ['pl?stik, plɑ:stik] 银色：silver ['silv?] 粉红色：pink[pi?k] 深蓝色：navy ['neivi]blue/dark [dɑ:k]blue 紫色：purple 灰色：grey[ɡrei]/gray
行李标签：label['leibl]/tab[t?b]/tag [t?ɡ] 包裹：parcel['pɑ:sl] 告示牌：signboard['sainb?:d] 护照：passport['pɑ:sp?:t] 身份证：identity[ai'dentiti] card 小册子：brochure[br?u'?ju?] 观光(n./vi.)：sightseeing['saitsi:i?]/sightsee ['saitsi:] 一天游：full day excursion 半天游：half day excursion [iks'k?:??n] 旅行社：travel agency 导游：guide [ɡaid]
领队：tour conductor [k?n'd?kt?] 车费：fare[fε?] 免费：free[fri:] 单程车费：one way fare 来回车接送：round[raund] trip [trip] transfer[tr?ns'f?:] 轿车服务：limousine ['limu(:)zi:n] service 航空公司：airline ['ε?lain] company/airways ['ε?weiz] 飞机班次：flight[flait] number
机场快线：airport express [iks'pres] 粗绳：rope [r?up] 登机牌：boarding['b?:di?] check/pass/card *号键: asterisk['?st?risk] (key) #号键：pound[paund] sign/pound key 电池：battery ['b?t?ri] 移动电话：mobile['m?ubail](phone) 充值卡：recharge [' ri:'t?ɑ:d?] card 行李车：trolley['tr?li]
四、家具furniture['f?:nit??]：
窗帘：curtain ['k?:t?n] 婴儿床：crib[krib] 加床：extra ['ekstr?] bed 茶几：teatable 衣柜：wardrobe['w?:dr?ub] 行李架：baggage stand/rack [r?k] 床头柜：night table/bedstand 椅子：chair 抽屉：drawer['dr?:?] 沙发：sofa['s?u f?] 长沙发/长靠椅：settee[se'ti:]
五、电器：
开关：switch[swit?] 台灯：desk lamp[l?mp]/reading lamp 床头灯：bedlamp/bedlight/bedside lamp 落地灯:standard lamp/floor lamp 灯罩：lampshade['l?mp?eid] 小酒吧：mini bar
电热水壶：（electric[i'lektrik] ）kettle['ketl] 空气调节装置：air conditioner[k?n'di??n?] 电冰箱：refrigerator[ri'frid??reit?]/fridge [frid?] 电视机：television['telivi??n]
多用途插座：adapter[?'d?pt?(r)] 熨斗：iron['ai?n] 熨板：ironing board 充电器：charger 磅秤：scale[skeil] 传真机：fax[f?ks] machine[m?'?i:n] 吹风筒：hair dryer [' drai?] 宽带：broad[br?:d] band[b?nd] 宽带线：cable ['keibl] 无线的：wireless ['wai?lis] 遥控器：remote[ri'm?ut] control[k?n'trol] 打印机：Printer
六、客房用品：
衣架：hanger['h???] 烟灰缸：ashtray ['??trei] 冰桶：ice barrel['b?r?l] 糖：sugar['?uɡ?] 即溶咖啡：instant['inst?nt] coffee 废纸篓:wastebasket ['weist?bɑ:skit] 圆珠笔：ball pen
文具夹：stationery['stei?(?)n?ri] holder ['h?uld?] 信封：envelope['envil?up] 回形针:clip[klip] 手电筒：flashlight['fl??lait] 钉书机：staple['steipl] 雨伞：umbrella 衣柜：wardrobe['w?:dr?ub] 送餐餐牌：door knob[n?b] menu['menju:] 请勿打扰卡：do not disturb[dis't?:b] (DND Card) 拖鞋：slipper['slip?] 洗衣服务：laundry [' l?:ndri] service 洗衣单：laundry list[list] 洗衣袋：laundry bag 叫早服务：morning call(service)/wake up call 鞋刷：shoe brush [br??]
新入职员工英语单词培训资料
