商务英语高级写作高分范文
为了让大家更好的准备商务英语BEC考试，给大家整理了商务英语高级写作范文,下面就和大家分享，来欣赏一下吧。 商务英语高级写作范文：投诉与索赔原因 1. Complaint for Poor Quality投诉货物质量欠佳 写作案例详解 HSE
Hong Seng Electronics Blk 3024 #01-118 Ubi Road Singapore 408720
Fax:65-747-4644; Tel:65-744-0817 27 March 200- Mr Chua Chee Hieng Videx Sdn Bhd 4-6 Jalan Pasar
83000 Batu PahatJohor Darul Takzim Malaysia Dear Mr Chua
Shipment of Videx (L15) Videocassette Recorders w/remote control:Order No.987303
The above shipment of 60 Videx Model L15 video cassette records with remote control was delivered on 25 March 200,and was checked on delivery.
I am afraid that I really must complain about the quality of these machines.You appear to have supplied us with a product which falls far below the standard our customers expect.The L15 VCRs that you delivered were poorly finished and shoddy.What is more,they are certainly not as good as the demonstration models that I was shown when your representatives visited my shop in early February.
This matter is causing us great inconveniences,since we have now included the L15 in our new catalogue and we are receiving a large number of enquiries about it.We shall now be faced with canceling it from our catalogue,and explaining to customers that it is no longer available.
I should like you to refund the money we have paid you for these machines.Alternatively,if this is unacceptable,I should be prepared to accept the L16 model as a replacement for the L15 at the same price.
I look forward to hearing from you in the very near future. Yours sincerely Goh Eng Jee Shop Manager
2. Complaint for Shortage投诉产品数量不足 写作案例详解 KCDPT
Klotz Cable Distributors PT JI.Cideng Timur 19 Jakarta,Indonesia
Tel:62-21-2312288 Fax:62-21-2312136
To: Mr Jimmy Loo,Export Manager, Fax:603-3670122 Syntex Cable Corporation,Selangor
Darul Ehsen,Malaysia
From: Mr Samir Rahardjo,Klotz Cables, Fax:62-21-2312136 Indonesia
Date: 13 August 200- Subject: Missing reel of cable Dear Mr Loo,
Consignment No.CCD 32176
We received the above consignment of half-inch multicore LAN cable from you this afternoon.
However,on checking the consignment we have discovered that one of the reels of cable (500m) is missing.The bill of lading reference number is CC/3a.
As you know,we have a number of industrial clients who urgently require cable,and this mistake is causing a great deal of inconvenience,and may lead to loss of business.
I should appreciate your looking into this matter and arranging for delivery of the required cable as soon as possible. Yours sincerely
For Klotz Cable Distribution PT Samir Rahardjo Samir Rahardjo Manager
3. Complaint for Invoice Mistake投诉单据有误 写作案例详解 Sinolib
Sinolib Book Ltd. Shop 350 Ocean Centre Canton Road-Kowloon Hong Kong SAR
Tel:23737689 Fax:23731254 27 May 200-
Mr W Mak,Sales Department Palette Publishing Co. 14/F Hopeful Building
商务英语高级写作高分范文
