You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts. 操作提示：通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and cutting costs in order to（）.
A. cut down on the number of workers B. reshuffle the organization C. survive
2. “No industry is exempt” means （）. A. No industry is an exception B. No industry is an example
C. Not every industry can be exempted
3. The following questions are often discussed among scholars EXCEPT （）.
A. How can bosses create favorable conditions for change B. How can productivity be increased C. What can workers do to get through change
4. How many suggestions does the author put forward? （） A. 4 B. 5 C. 6
5. From the passage, we know that Robin Sharma is（）. A. an expert on leadership, and personal success B. a great leader
C. someone who likes to play the game of Hide and Seek 二、阅读理解：根据文章内容，判断正误（共50分）。
Jack Welch Leading Organizational Change at GE
When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.
The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her
organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.
Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.
Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.
操作提示：正确选T，错误选F。 1. Jack Welch retired at the age of 65.（T）
2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.（F）
3. If the business could not meet Welch's change requirements, its manager had 3choices.（T）
4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.（T） 5. The Work Out lasted a week.（F） 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) from the chest down, （unable）to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.
Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something（wonderful）could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of（mail）had been received and sorted. As（a family）, we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and（successfully）. These letters, we realized, had to be shared. And so
here we offer one of them to you.
电大《管理英语4》形考任务(单元自测6)参考答案
