试卷代号：1391 国家开放大学2024年春季学期期末统一考试商务英语4试题2024年7月注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。监考人收完考卷和答题纸后才可离开考场。二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。四、考试时间为60分钟。1113 一、交际用语（共计10分，每小题2分）1一5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1. —I'm really fed up with Larry! A. I'm sorry to hear that. B. Really? C. Hey, what's up? 2. -Hello, is that Sail Moving Company? A. Yes, this is Jack speaking. Thanks for calling. What can we do for you? B. Yes, I'm Jack. Thanks for calling. What can we do for you? C. Yes, speaking. What can I do for you? 3. --Are there any disadvantages to shopping online? But I think this problem will be solved soon. A. It makes life easy. B. It takes some time for the stuff you buy online to arrive. C. The stuff you buy online arrives quickly. 4. —Could you be so kind as to turn down that rock \roll? I'm preparing for tomorrow's meeting report. A. It's none of you business. B. No, I don't think so. C. Sure. Sorry to disturb you. 5. -I had a really good weekend at the seaside. A. Oh, that's very nice of you. B. Oh, I'm glad to hear that. C. It's a pleasure. 1114 二、词汇与结构（共计30分，每小题2分）6一20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6 . The processing time per embassy. A . vanous B. variety C . vanes 7. It will about eight percent more than initially projected. A. spend B. pay C. cost 8. has good reputation will sooner or later be successful in his business. A. whatever B. whoever C. whosever 9. When the rest of the room emotional, stay cool and use logic to negotiate and close. A. get B.. gets C. got 10. Some stores even offer lanes for customers with 10 items or less to checkout quickly. A. express B. expire C. exact 11. The same is true ind·\1v1 ua 1 proprietorships. A. of B. to C. at 12. Some of the customers'complaints seem . A. inacceptable B. unacceptable C. unaccepted 1115 13. That might be acceptable you handle the msurance fees. A. if B. whether C. even if 14. The franchisor the franchisee should observe the regulations to make the business go well. A. or B. as well as C. either 15. Some of the solutions will support these requirements better at the moment. A. property B. prosperity C. proprietary 16. Did you get the financial records shape for your audit next month? A. into B. in C. from 17. They exchanged tales of or disappointing news of popular items sold out minutes after the spree began at midnight. A. bargains B. deals C. goods 18. One kind of partnership is called a limited partnership. A. obligat10n B. responsibility C. liability 19. Travelers, when the checks, have to sign the checks in the presence of the bank or service clerks. A. buy B. buying C. to buy 20. The instruction describes completely the and its safety basis. A. faculty B. facilitate C. facility 1116 三、阅读理解（共40分，每小题4分）21一25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotiations, the decision as to whether or not to settle rests in part on emotional factors. Negative emotions can cause intense and even irrational behavior, and can cause conflicts and negotiations to break down, but may be mstrumental in attaining concessions. On the other hand, positive emotions often facilitate reaching an agreement and help to maximize joint gains, but can also be instrumental in attaining concessions. Positive and negative discrete emotions can be strategically displayed to influence task and relational outcomes and may play out differently across cultural boundaries. 21. Emotions play an important role during the negotiation, although their effect is being studied just . A. at the beginning of negotiation practice B. during the negotiation process C. not long before 22 . N egattve . emot10ns may make concessions. A. be helpful to B. be harmful to C. be nothing to 23. During negotiations, the decision as to whether or not to settle depends on emotional factors. A. totally B. to some extent C. completely not 1117
2024年7月电大《商务英语4》期末考试试题及参考答案
