problems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of partcommittees and leading cadres are good people. Attach great importance to and is good at doing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \d is summed up these new things, be promoted. \d manifestation of the Deng Xiaoping's mass. Deng also put people \happy\omise\point and destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committemade on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \nd developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\can always maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party中小企业的信息化建设的内容
一：满足业务数据处理 对中小企业来说，其第一位是满足业务数据处理需要。因为中小企业信息化的需求的根本点是业务发展到一定量，手工记帐、统计无法满足老板经营、管理企业的需要。因此，中小企业才开始引入信息系统。 二：最关注投资回报率
中小企业首先面临生存问题，其次资金缺乏，这要求信息化必须能真正解决企业的一些急迫的问题，能够确确实实获得明显的回报，因此在投资建设信息化项目时，它们会更加考虑成本收益分析，即通过信息化企业能够得到什么，是不是合算，信息化解决方案的功能是否齐全，是否能够解决企业某些具体实际的管理问题。中小企业不愿意承担由信息化带来的沉没成本，通常它们想通过信息化降低成本，增强竞争能力，而不是降低利润来获得业务流程的优化，不求大而全。总之，企业信息化，它们想如何花小钱办大事，最关注的是投资回报率——产品销路切实的提升、生产成本的降低、市场规模的成长，不会搞一些花瓶工程。 三：产品价格主导信息化需用
中小企业因其规模小，资金匮乏，企业生存也不太稳定，企业老总对于成本的控制相对更严格，普遍注重短期投资回报率，信息化投入非常谨慎，使得它们对IT产品及服务的价格非常敏感，要求的是“价廉物美、性价比高”，产品再好但价格太高也宁愿放弃，因此价格是中小企业信息化建设的主要考虑因素。而那些价廉物美、性价比高的IT产品因此占据了绝大多数市场份额。 四：个性化应用需求较强
中小企业IT应用存在着行业、地区、水平上的差异，不同行业、不同规模的中小企业在信息化建设的不同阶段有着不同的需求，而且每个单位都具有不同管理模式和不同流程的个性化需求，加之中小企业资金、人才的缺乏，导致了中小企业在IT产品的投资和解决方案以及信息化的整体实施上都要求实用性和灵活性，个性化的需求日益明显，不能套用大型企业的标准化产品来实施。
五：更多倾向于全价值链解决方案
我国中小企业普遍存在对信息技术认识不足、专业人才缺乏、网络应用匮乏以及信息实施过程繁杂等特点，因此为了更好地适应信息化冲击和市场挑战，中小企业不仅仅希望厂商能提供单一的产品和技术，更渴望得到高性价比的全面解决之道，不但能为其提供实用易用、
性价比高的产品，同时还能提供完整良好的售后服务、咨询培训，以购买打包产品、增值服务为主要需求特征。当然产品的品质、厂商的口碑、服务的质量也都是选购的参考条件。
六：“傻瓜安全产品”最受青眯
产品是否具备“简单、易用、快捷、安全”等特点是中小企业信息化选型的重要关注点。中小企业其实并不需要配备结构复杂、使用繁琐的“IT产品”，初次采购成本低廉、性能稳定、易用通用、容易维护的IT产品才是它们最为需要的，通俗而讲就是要把IT产品做成“傻瓜机式”，一键搞定。尤其面对关键客户——老板，
f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \e a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\biggest political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \d:\construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leadingcadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the intersts of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the massesproblems that cannot be ignored. Some leaders unwilling to do masses work, masses concept weak, on masses feelings not deep, pendulum not are with masses of relationship, think masses work is revolutionary war era of things, now obsolete has, buried business work, ignored masses work of situation compared General; some leaders not do masses work, old method regardless of with, new not with, not understand masses psychological, not understand masses wishes, not said masses language, work method simple stiff, caused masses of conflict and antipathy; some leaders can't do masses work, Faced with a lot of contradictions among the people worry about fear, panic set in encounter group events, and some are even mismanaged, inflame, so work has suffered heavy losses, and so on. These problems we are soberly aware, enhancing the party's ruling capability, the maintenance and development of the party's advanced nature and purity, and to enhance the ability of partcommittees and leading cadres are good people. Attach great importance to and is good at doing mass work, has become the new urgent situation strengthening the party's governing capacity-building tasks. Combined practice of maintaining flesh-and-blood ties with the masses, urged the broad masses of party members and cadres, especially all levels ... Processing to improve as a guide to the country. \d is summed up these new things, be promoted. \d manifestation of the Deng Xiaoping's mass. Deng also put people \happy\omise\point and destination of developing guidelines, policies, and as the only standard for measuring compliance with the wishes of the masses of the people. Under the guidance of Deng Xiaoping theory, Central Government adopted a series of important measures to strengthen links with the masses. In December 1989, the CPC Central Committemade on adhering to and perfecting the system of multi-party cooperation and political consultation under the leadership of the Chinese Communist Party, closely for CPC and the democratic parties and the relationship between the part of the masses that they contact, effectively carrying out the mass line, played a positive role. In March 1990, the 13 plenary session adopted the decision on strengthening contacts with the masses of the Party noted that \nd developed in the long struggle of the party's mass line, is to realize the party's ideological line, the fundamental political and organizational work route\can always maintain flesh-and-blood ties and development of the masses, is directly related to the rise and fall of the rise and fall of the party and State. In September 1994, 14 adopted by the plenary session of the Party on strengthening decision on several major issues of party building. The requirements of the decision of the party's leading bodies and leading cadres should develop a democratic style of work, come from the masses, to the masses, together, stick to the mass line. Party of 13 session four in the plenary yihou, to Jiang comrade for core of party给老板服务的软件越简单越好，操作上越傻瓜越好。老板常日理万机，没多余的时间面对着软件中满屏的按钮操作，那即便软件的功能再齐全，如果不能迅速找到他想要看的东西，他也会觉得繁琐、拒绝。 七：先做老板需要的产品
中小企业信息化工程更是“一把手工程”、“老板工程”。要做成中小企业信息化的生意，必须伺候好老总（板），中小企业信息化要从老总的办公桌上做起，要做老总需要的IT产品！如果老板认为不需要，那么产品在中小企业中就很难推广开，也谈不上投资建设。因此首先要把IT（主要指软件）做成能够符合老板的要求，说服老板应用；其次，要保证IT建设顺利推广、被采用，搞好公关营销非常重要，从老板身边的亲朋好友入手，做好客情关系，获得老板的好感，其余就迎刃而解。
八：IT外包日渐盛行
对于流程简单、应用单一、资金匮乏、人才缺乏的中小企业来说，不可能选择使用那些系统复杂度高、使用难度大而又非常昂贵的产品及服务，它们越来越多倾向于依靠IT厂商所提供的社会化、专业化的IT外包服务形式来进行IT建设，以降低IT采购成本、管理成本和维护成本，“多快好省”进行信息化建设。因此，IT厂商要深入中小企业认真了解实际需求，提供针对性强、能够快速实施的解决方案。
九：逐渐关注能否带来持久竞争优势
对于中小企业而言，它们也逐渐希望信息化是企业获得长足发展的必备的工具，信息技术的利用能带来企业持续的竞争优势。但也不是只要进行了信息化，就可能带来持久的竞争优势，中小企业也非常关心信息化战略与企业战略是否一致的问题，一旦信息化的战略目标与企业发展战略不想一致时，与企业生产流程、管理模式发生重大冲突，企业将付出沉重的代价。因此中小企业不希望信息化建设过多与企业原有管理体制发生对立，甚至成为“麻烦的制造者”，而是希望和谐共存，最终也给企业带来持久的竞争优势。
总之，所谓“人穷志短”，中小企业会更关注眼前利益，大多会急功近利，不像一些大企业在考虑业务的时候会“高瞻远瞩、高屋建瓴”，它们的核心需求也就是最关注的是总体拥有成本、投资回报率，这是一个信息化主要焦点。因此IT厂商必须改变服务意识，真正做到以客户企业为中心，而不是以自身的产品为中心；应以咨询顾问或者使用合作伙伴的身份，帮助中小企业勾勒出IT投资的回收办法和、周期、利益所在等，正确引导和帮助企业理顺内部管理和生产流程，为客户提供最适合的产品，使中小企业真正意识到信息化能带来怎样切实的好处，这是中小企业成功实现信息化也是双方实现共赢的一个前提条件。
f third generation Central led collective, banner Deng Xiao-ping's theory great flag, insisted liberation thought, and facts, and times, in both at home and abroad political storm, and economic risk, severe test before, relies on party and people, defended China features Socialist, created socialist market new system, created full open new situation, advance party of construction new of great engineering, founded \e a representative\nt thought, Continue to steer the ship of reform and opening up forward on the right. Comrade Jiang Zemin said: \ngthening and improving the party's mass work in the new situation, it is of decisive significance to consolidating the ruling Foundation of the party. \ough our party and some of the world's major lessons learned from the success of the old party of the party, Comrade Jiang Zemin pointed out:\biggest political advantage of our party is in close contact with the masses, the most dangerous after the ruling party was divorced from the masses. \d:\construction, only the understanding, support and participation of the people, people's enthusiasm and creativity into full play in order to advance; the leadership of the party, only the tie and win the masses embraced, can be consolidated and strengthened. \out that strengthening and improving the party's work style construction, maintaining the party's flesh-and-blood ties with the masses is the core problem, the key is to do solid work, implement, resolutely oppose and overcome formalism. Comrade Jiang Zemin stressed that all the work and policies of the party, are in compliance with the fundamental interests of the overwhelming majority of the people to the highest degree, to the majority of people are not satisfied with the fundamental guidelines, strive to make our workers, farmers, intellectuals and other people enjoy ... Single, everyone seemed to know. But well known does not mean perfect. Some party members and leadingcadres, consider contacting their small departments, within a small circle of people, or contact individual owners, the entrepreneur, is the masses, this idea is obviously not correct. The Communist Party of China, people should have three characteristics. First, the people should be the most social, is a Department within the scope of the majority. Specific to the party and Government departments, especially the cadres working in the Central and State organs, mass is the 1.3 billion Chinese people, work for the party members and cadres, masses are the land within the jurisdiction of the common people. The second characteristic of the masses, is that we have common interests. Masses are manifestations of each specific people, but the crowd is a comprehensive political concept, refers to people with common political and economic interests in the period of social transformation, social differentiation between the interests of the masses is large, if you do not find the interest in doing mass work, the party members and cadres, will be in a passive position. The third characteristic of the masses
中小企业的信息化建设的内容
