Customer Feedback Report
Dear Valued Customer,
Thank you for choosing (company name). It is our great pleasure to provide you the best quality of service at all times. Please take a moment to help us improve your experience at (company name). When you’re done, please e-mail the questionnaire to (email address) or email back to the sale manager who has send this to you. Company Name Address Contact Tel E-mail Date of filling Feedback Feedback Type/Measurement (please indicate which fits best) Product Quality --- includes presentation, content, functionality Customer Service ---includes professional, timely, knowledgeable Product Quality What do you typically purchase? What is your favorite (company name)’s product? □(product) □(product) □(product) □(product) □(product) □(product) □(product) □(product) □(product) □(product) How did you find out about our company? How would you rate our products? □Alibaba □Consistent high quality □Amazon □Generally good □(Company name)’s website □Quality variation individually □Recommendation from friends □Poor Quality □Exhibition □YouTube □Facebook □LinkedIn How often do you/your customers use (company Would you choose (company name)’s products in name) products? the future? □Every day □Yes, definitely □4 or 5 times a week □Probably □2 or fewer times a week □Maybe □First time □No 1st
Customer Service How long did you wait for your order to be taken? □Immediate service □Less than 1 to 2 days □Less than 1 week □More than 1 week How would you rate the staff? □Friendly and helpful □Average □Varies on each order □Poor service Thanks for your precious time! If you have further recommendations, you can write them down below! We appreciate every single word from our beloved customers! How do you feel about (company name)’s delivery management? □Efficiently and timely □Generally good □It’s okay □Poor Would you like to introduce (company name) to your friends? □Yes □No
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Customer Feedback Report - 图文
