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to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing. I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint. Looking forward to your reply.
Sincerely,
Li Hua
六. 道歉信 1. 道歉信结构
道歉信通常包括三部分内容：1.表示歉意，道歉的原由；2.出现差错的原因，提出弥补措施；3.请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 2. 道歉信模板 Dear ______,
①I am truly sorry that ______（道歉的原因）.
②The reason is that ______（介绍原因）. ③Once again, I am sorry for any inconvenience caused.
④Hope you can accept my apologies and understand my situation.
Yours sincerely, Li Ming
3. 道歉信中开头段常用句式和套话
I am writing this letter to express my regret… 我写这封信是想表达我的遗憾...... I am writing to apologize for… 我写信是为......道歉。
I would like to give you my apology for… 我想为......向你道歉。 I am very sorry to say that… 我很抱歉......
I must apologize about (not) doing sth… 对于做了/没做......，我必须道歉。 Please accept my sincere apology for… 请接受我对于......的真诚道歉。 I am writing to say sorry for…
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我写信是想对......说抱歉。 I am terribly sorry, but… 我很抱歉，但是......
4. 道歉信中结尾段常用句式和套话
Once again, I am sorry for any inconvenience caused. 我对于所造成的任何不便再次道歉。 Please allow me to say sorry again. 请允许我再一次说抱歉。
Hope you can accept my apologies and understand my situation. 希望你们能够接受我的道歉，理解我的处境。
I sincerely hope that you will be able to think in my position and accept my apologies. 我真诚的希望你能够站在我的位置想一想，并且接受我的道歉。 I want to let you know how regretful I am feeling now. 我想让你知道我现在感觉多么的遗憾。
I am sorry that I can’t… but trust that you will be able to understand. 很抱歉我不能......，但我相信，你会理解的。
关假设你是李华，你上星期参观伦敦，当时你爸的一个朋友Rogers先生对你照顾有加，请写封信表达你对他的感谢。 【优秀满分范文】 Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to（因为） the fact that （同位语从句）my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave. I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially, （sincerely）
Li Hua高中英语
求助信
假设你是李华，你的美国朋友Tom上个月来到北京学习。七月份你将去北京参加暑期中学生英语演讲比赛 (speech contest)，你在资料搜集、语言运用等方面遇到了困难。请根据以下要点给Tom写一封电子邮件：
1.询问Tom的生活和学习情况； 2.谈谈你的困难并请Tom帮忙； 3.告诉Tom你打算赛后去看他。 注意:
1.词数:120—150； 2.可适当增加细节，以使行文连贯。 【优秀满分范文】 Dear Tom，
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How is it going these days? I keep wondering how you feel about your school life in Beijing. Have you got used to the life in China? Are you enjoying your life? I hope you are.
Let me tell you a piece of good news: I’m going to take part in an English speech contest of middle school students in July in the coming summer vacation. So I’m busy preparing for it. But now I have some difficulty in collecting useful information and using proper English word to express my thoughts. Besides, I really want to improve my spoken English, especially the pronunciation and intonation（语调）. Of course, as a native English speaker, you can give me some suggestions. In addition, I’m going to visit you after the contest. I’m sure we will have a wonderful time together in Beijing! I can hardly wait to see you! I am looking forward to your early reply.
Yours, Li Hua
祝贺信
假如你是李华，你的好友魏芳在中学生英语演讲比赛中荣获一等奖。请你根据以下内容，给她写一封祝贺信。
内容包括：1. 表达你的愉悦心情；2.向她表示祝贺； 3.请她介绍成功的经验。
注意：1. 词数100左右； 2. 开头和结尾已为你写好，但不计入总词数；3. 可适当增加细节，以使行文连贯。
参考词汇：英语演讲比赛 the English Speech Contest 【优秀满分范文】 Dear Wei Fang,
I hear that you have won first prize in the English Speech Contest of Middle School Students, so I’m writing to give my sincere congratulations.
You don’t know how excited I was when I heard the good news. As your best friend, I am proud of you! Your pronunciation and fluent English left me with deep impression. It came as no surprise to me that you won the contest. Could you share with me how you improve your spoken English? Your experience will be of great help to me in learning.
I will be grateful if you can write me back and give me your advice. I am looking forward to your early reply.
Yours, Li Hua
求职信
假如你是李华，从报纸上看到中老年英语培训机构Mid．Senior ESCH面向高中毕业生招聘暑期兼职辅导员，负责学员课间服务事项。请根据下面的广告内容用英语写一份求职信。 ASSISITANTS WANTED
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Valuable chances are open for high school graduates who are good at English．Their work is to tend the senior students during the break．
Requirements attached：1．Good at English．2．Experienced priority． Contact us by e-mail：Ｅnglishtec@163．com．
注意：1．短文词数100字左右；2．不能使用真实姓名和学校名称； 【优秀满分范文】 Dear Director:
I’d like to apply for the post of assistant which was advertised in the newspaper. I found this position quite appealing to me.
I’ve just graduated from high school. Luckily I am good at English and I can speak English fluently. In addition, I have previous experience. During my stay in middle school, I used to be a volunteer and looked after the old people in a nursing home on weekends.
In short, I believe my experience and fluent oral English will be a great help for me in doing the work. I’m available for interview at any time. It would be appreciated if I can get your offer.
Sincerely,
Li Hua
单纯的课本内容，并不能满足学生的需要，通过补充，达到内容的完善欢迎您的光临，wdrd文档下载后可以修改编辑。双击可以删除页眉页脚。谢谢！
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2017高考英语应用文写作模板大全必备
