WORD格式.可编辑
1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思)
3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。 4. I’m sorry to call you so early. 对不起这么早打电话来。 5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。 4、有急事时的表达方法：
1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告诉我她的手机号码?
2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?
3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
5、若对方不在的说法：
1. It’s nothing important. 没什么重要事。
2. It’s nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见。 3. I’ll call her again. 我会再打给她。 4. I’ll call back later. 我稍后会再打来。
5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。
6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛? 7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。 8. Can I leave a message? 我可以留言吗? 9. Please have her return my call.请她回电话给我。
10. Could you ask him to to call me back? 可以请他给我回电话吗? 11. Please tell her Carol called. 请告诉她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。 13. Please tell him to phone 2233-4455. 请他给2233-4455回电话. 6、电话答录机:
1This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.这是电话答录机。我现在不在家，请在\哔\的一声之后开始留言。谢谢! (*: 电话答录机 是 telephone answering machine)
2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡
技术资料分享
WORD格式.可编辑
洛。有空请回电话给我。我的号码是2244-6688.
对电话答录机留话时与一般留言无异，说出以下重点即可： 1. 来电者姓名 2. 来电时间 3. 来电目的 4. 联络电话或方式 7、订购商品及询问：
1. I’d like to place an order for your party dress from your catalog. 2. May I order some flowers? 3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial. 5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock? 7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet. 翻译&解析
1.我想要订你们目录上的晚礼服。 2.我可以订些花吗? 3.我要怎么付款?
4.我想要买你们电视广告上的汽车。 5.请寄目录给我。
6.你们第十期的“生活菜单”还有存货吗? 7.需要多久才会送到呢?
8.你们送来的产品不是我订的东西.
9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。 解析：
1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。
2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. 。而advertisement则指(平面的)广告，简称为ad; advertisement mail 是广告邮件;
技术资料分享
WORD格式.可编辑
advertisement column是广告栏，这些都是很常用到的。
3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单) 8、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一： 1. Thank you for the present. It’s just what I wanted. 2. Thank you so much for the homemade cake.
3. I don’t know how to thank you for such a beautiful flower. 4. I received your gift. Thank you for the lovely bracelet. 翻译：
1. 谢谢你的礼物，这正是我想要的。 2. 非常谢谢你作的蛋糕。
3. 真不知道要如何谢谢你， 这么漂亮的花。 4. 我收到你的礼物了。谢谢你可爱的手镯。
当在回答他人的致谢时，可以说下面的句子，都有别客气的意思：1. You’re welcome.别客气。2. Not at all.这没什么。3. It’s my pleasure.这是我的荣幸。4. Don’t mention it.别放在心上。5. That’s all right.这没什么。6.No trouble at all.一点也不麻烦。7.I’m gload you enjoyed it.真高兴你觉得满意。 9、听不清楚：
1. Sorry, I didn’t catch you.对不起，我听不懂你说的。 2. Sorry, I didn’t understand. 抱歉，我听不懂。
3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话。 4. I can’t hear you very well. 我听不太清楚。 5. I can barely hear you. 我几乎听不到你说的。 6. I’m having trouble hearing you. 我听不清楚。 7. We have a bad connection. 通讯效果不太好。
8. I can’t catch what you are saying. 我听不太清楚你说的话。 发生上面的情况，你可以请对方在重复一遍，你可以说：
1. Pardon? 请再说一遍好吗? 2. Excuse me?
请再说一遍?上列两句都是对不起之意，但用在会话上，如果后面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。
技术资料分享
WORD格式.可编辑
3. I beg you pardon?
能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思) 4. Could you repeat that, please? 能请你再说一遍吗?
5. Would you say that again? 你能再说一遍吗?
10、请对方说慢点的说法：
1. Would you speak more slowly? 你能再说慢一点吗?
2. Could you speak up a little?
你能在大声一点吗?(speak up 大声说=speak out) 3. Would you speak more clearly? 你能再说清楚一点吗?
4. Would you explain more for me? 可以为我解释一遍吗?
5. Please speak a little louder. 请讲大声一点。
6. Would you slow down, please? 清说慢一点好吗?
11、工作活用篇帮忙转分机：
1. may i have extension two-one-one? 2. can i have extension two-one-one, please? 3. may i speak to david, extension tow-one-one? 4. extension two-one-one, please.
5. please connect me with extension two-one-one.
6. could you put me through to the personnel department, please? 翻译：***通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。 1. 能帮我转分机211? 2. 能帮我转分机211吗?
技术资料分享
WORD格式.可编辑
3. 我可以找211分机的大卫吗? 4. 请转211。 5. 请帮我转分机211。
6. 请帮我接人事部好吗?
必备：120句商务英语交际礼节实用套语 一轮会谈 one round of talks 决议 resolution
谅解备忘录 memorandum of understanding 现在开会 I declare the meeting open.
请…发言 I invite the representative of …to take the floor.
下面我给各位简要介绍一下北京的经济情况 Nnow I would like to give you a brief overview of Beijing’s economy.
我的介绍完了，谢谢。 That’s all for my presentation.thank you. 我先说这么多。 So much for my remarks for now. 我要说的就是这些。 That’s all for what I want to say.
您看是先谈原则问题呢，还是先谈具体问题？ I wonder if you would like to start with matters of principle or specific issues?
让我先谈一个问题。 If you agree,(With your permission)let me start with one issue
在谈那个问题之前我想对您刚才讲的话谈点看法。 Before we trun to that issue, I wish to make a few comments/remarks on your presentation.
您对此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter? 我提议休会十分钟。 I propose a ten-minute break.
我想接着刚才的问题讲下去。 I will pick up where we left off just now. 对不起，我插一句。 Sorry for the interruption but 当然可以。 By all means 怎么都行。 Whatever you say. 我没有异议。 I have no objection
我方对这个问题有异议。 We take exception to this question.
技术资料分享
商务英语学习资料全
