Code Meaning Recommended Action This message indicates a termination or cabling 1702 SCSI cable error detected. System halted. problem with the system board integrated SCSI controller. Check Cabling and termination The indicated drive has reported a S.M.A.R.T. predictive failure condition, and may fail soon. Do 1720 Slot x Drive Array – S.M.A.R.T. Hard Drive not replace the drive unless all other drives on Detects Imminent Failure: SCSI Port x: SCSI ID x the array are on-line! Back up data before replacing drive(s). Slot x Drive Array – Drive Parameter Tracking Do not replace drive unless all other drives on the array are on-line! Back up data before replacing drive(s). M&P predictive failure threshold exceeded condition. The indicated drive may fail at some time in the near future. Follow the remaining instructions in the POST 1721 Predicts Imminent Failure. The following device(s) should be replaced when conditions permit: Slot x Drive Array – to improve signal integrity, 1723 internal SCSI connector should be removed if port (followed by further details). Slot x Drive Array – Physical Drive Position external drives are attached to the same SCSI message. This message indicates that logical drive 1724 Change(s) Detected – Logical drive configuration configuration has been updated automatically has automatically been updated. (RESUME = F1 following physical drive position changes. Select KEY) Slot x Drive Array – Optimal SIMM (Memory Module) problem detected (followed by one of the following): · SIMM has automatically been F1 key to resume. 1725 disabled due to memory errors · Unsupported SIMM type Remove or replace the problem SIMM. This message is specific to SMART-2SL controllers. installed. Use 4MB Fast-Page 60-70ns Tin-Lead. Slot x Drive Array - Array Accelerator Memory 1726 Size Change Detected – Array Accelerator configuration has automatically been updated (RESUME = F1 KEY) Slot x Drive Array - New Logical Drive(s) This message appears if the controller is replaced with a model that has a different amount of cache memory. This message indicates the controller has 1727 Attachment Detected (if >32 logical drives, this detected an additional array of drives that was will be followed by Auto-configuration failed: Too attached when the power was off. The logical many logical drives) (RESUME = F1 KEY) drive configuration information has been updated to add the new logical drives. The maximum number of logical drives supported is 32 – additional drives will not be added to the configuration if this number is exceeded. Press the F1 key to resume. Slot x drive array – abnormal shutdown detected with write cache enabled. No Array Accelerator This POST message should never occur unless 1728 battery backup on this model array controller. the write cache is somehow enabled on a Any data that may have been in Array Accelerator memory has been lost. This message is normal following the initial configuration of RAID 4 or RAID 5 logical drives. Slot 1 Drive Array - disk performance 1729 optimization scan in progress – RAID 4/5 performance may be higher after completion. This POST message will go away and performance of the controller will improve after the parity data has been initialized by ARM (an automatic process that runs in the background on the controller). controller locks due to excessive temperature. 1753 operating temperature exceeded during previous Check for proper operation of the server cooling power up. fan. 1756 Slot x redundant controllers are not the same model. Slot x Array Accelerator daughterboard 1757 incompatible. Please replace 4MB array accelerator card with a 16MB or 64MB card. Slot x drive array – Array Accelerator size 1758 mismatch between controllers. 64MB array accelerator should be attached to both controllers. 1759 Slot x drive array – redundant controller error Redundant controller operation is not supported in this firmware version. Please remove 1762 redundant controller or upgrade controller firmware. (Controller is disabled until this problem is resolved.) Array accelerator daughtercard is detached; 1763 please reattach. (Controller is disabled until this problem is resolved.) This controller model cannot operate if the Array Accelerator card is detached. Reattach the card. Remove the redundant controller or visit the Compaq website and get the latest upgrade for the controller firmware. The redundant controllers are not of the same model. Use two like model controllers for redundancy. The controller does not support the attached Array Accelerator card. Attach the correct Array Accelerator daughterboard. The size of Array Accelerator cards is different between two controllers in a redundant controller configuration. Use Array Accelerator cards of the same size on both controllers. Replace controller or server motherboard. Slot x drive array – array controller maximum This message appears at the next power-up if the controller that does not have batteries. 1764 Slot x drive array – capacity expansion process is The capacity expansion process has been temporarily disabled (followed by a cause). temporarily disabled for the reason indicated, and will automatically resume. If the array accelerator has been removed, reinstall it for capacity expansion to continue. Slot x drive array Option ROM appears to conflict Remove or reconfigure the conflicting ISA card, with an ISA card – ISA cards with 16-bit memory referring to the directions provided with the ISA 1765 cannot be configured in memory range C0000 to card. Alternatively, the Option ROM can be DFFFF along with SMART-2/E 8-bit Option ROM disabled on the SMART-2/E controller via the due to EISA buffer limitations. Please remove or System Configuration Utility if a SMART-2/E is not reconfigure the ISA card. 1766 Run System ROMPaq Utility. the primary (boot) controller. Chapter 4 for details. Slot x drive array requires System ROM upgrade. Run the latest version of System ROMPaq. See Check the memory address range of any ISA Slot x drive array option ROM is not programmed cards that may be installed, and verify that they correctly or may conflict with the memory do not conflict with the address of the address range of an ISA card. Check the memory 1767 SMART-2/E Option ROM as shown via the System address configuration of installed ISA card(s) or Configuration Utility. If there is no conflict, run Run Option ROMPaq Utility to attempt Option ROMPaq and attempt to reprogram the SMART-2/E Option ROM reprogramming. SMART-2/E Option ROM 1768 Slot x drive array – resuming logical drive expansion process. No action required. This message appears whenever a controller reset or power cycle occurs while array expansion is in progress. Data has been lost while expanding the array; therefore, the drives have been temporarily disabled. Press F2 to acknowledge the data loss and re-enable the logical drives. Restore data from backup. If the Array Accelerator has failed, replace the Array Accelerator board after the capacity expansion process has terminated. Slot x drive array – drive(s) disabled due to 1769 failure during expansion (possibly followed by additional details). NEVER turn off the system and replace the Array Accelerator board if capacity expansion is in progress. Slot x Drive Array – Critical Drive Firmware Problem Detected – Please upgrade firmware on The indicated drives are running firmware that 1770 the following drive(s) using Options ROMPaq (available from [url]www.compaq.com[/url]): KEY) 1774 Slot x drive array – obsolete data found in Array Data found in Accelerator is older than data Accelerator. Data found in accelerator was older found on drives due to drives having been may cause intermittent problems. Please use the Compaq “Options ROMPaq” utility to upgrade SCSI Port (y) SCSI ID (x) (RESUME = F1 OR F2 firmware on all drives to the latest revision. than data found in drives. Obsolete data has been discarded. disconnected, used on another controller, then reconnected. Press F1 to discard older data. Turn off power to system. Check external Slot x Drive Array – ProLiant Storage System Not ProLiant power switch – external drives must all Responding SCSI Port (y): Check storage system be powered up before or at the same time as the power switch and cables. Turn the system power 1775 main system. Check cables. If retry does not off while checking the ProLiant power and cable help, try updating the ProLiant System firmware, connections, then turn the system power back or try replacing the cable, ProLiant storage ON to retry. (RESUME = F1 KEY) backplane, or the array controller. The internal and external connectors of the specified SCSI port(s) are both attached to Slot x Drive Array – SCSI Bus Termination Error – drives. The SCSI bus is not properly terminated 1776 Internal and external drives cannot both be Check cables (RESUME = F1 KEY) when internal and external drives are attached SCSI bus is disabled until this problem is resolved. Turn off the server power and check the cabling to the specified SCSI port Slot x Drive Array – ProLiant Drive Storage Enclosure Problem Detected (followed by one or more of the following): · SCSI Port (y): Cooling Fan attached to the same SCSI port. SCSI port (y): concurrently to the same SCSI bus. The indicated Malfunction Detected · SCSI Port (y): Overheated Check cooling fan operation by placing hand over fan. Check internal plenum cooling fan in tower servers or storage systems. If fan is not operating, check for obstructions and check all internal connectors. Replace unit side panel if removed. If the ProLiant Storage System power Condition Detected 1777 · SCSI Port (y): Side-Panel must LED is amber instead of green, this can indicate a fan failure, redundant power supply failure, or be Closed to Prevent Overheating · SCSI Port (y): Redundant thermal problem. Check SCSI cables. If the message indicates to check SCSI cables, please verify the cabling against the diagrams in the User Guide. If the routing is correct, replace Power Supply Malfunction Detected cables on the specified port until the POST · SCSI Port (y): Wide SCSI message is eliminated. Transfer Failed · SCSI Port (y): Interrupt Signal Inoperative (RESUME = F1 KEY) 1778 Slot x Drive Array resuming Automatic Data Recovery process. Slot x Drive Array - Replacement drive(s) detected OR previously failed drive(s) now appear to be operational: Port (y): SCSI ID (x): · Restore data from backup if No action required. This message appears whenever a controller reset or power cycle occurs while Automatic Data Recovery is in progress. replacement drive x has been installed. · If this message appears and This message also appears once immediately following drive replacement before data is restored from backup. 1779 drive x (identified by its SCSI ID) has not been replaced, this indicates an intermittent drive failure. If this message appears immediately following a ROM installation, the ROM is defective or not installed properly. Check that the controller is 1783 Slot x Drive Array Controller Failure. firmly inserted in its slot. Check for improper cabling or SCSI ID conflicts. Try upgrading the System ROMs. Otherwise, replace the array controller. Slot x Drive Array Drive Failure. The following 1784 SCSI drive(s) should be replaced: SCSI port (y) SCSI ID (x) Slot 1 Drive Array not Configured (may be followed by one of the following): 1. No drives detected Check for loose cables. Replace defective drive x and/or cable(s). 1. Turn off system and check SCSI cable connections to make sure drives are attached properly. 2. Drive positions appear to have changed – 2. Run Drive Array Advanced Diagnostics if 1785 Run Drive Array Advanced Diagnostics if previous previous positions are unknown. Then turn positions are unknown. Then turn system power system power OFF and move drives to their OFF and move drives to their original positions. original positions. 3. Configuration information indicates drive This may be due to drive movement from a 3. To avoid data loss, turn system power OFF 4. To avoid data loss, reattach drives to the positions beyond the capability of this controller. and reattach drives to the original controller. controller that supports more drives than the current controller. were configured on a controller with a newer firmware version. (RESUME = F1 KEY) Slot 1 Drive Array Recovery Needed. The following SCSI drive(s) need Automatic Data Recovery: SCSI Port (y): SCSI ID (x) · Select F1 to continue with original controller or upgrade the controller firmware to the version on the original controller Select F1 key to resume. 4. Configuration information indicates drives using Option ROMPaq. recovery of data to drive(s). · Select F2 to continue without The message normally appears when a drive was replaced in a fault-tolerant configuration when system power was OFF. In this case, press F1 to start the automatic data recovery process. The “previously aborted” version of the 1786 POST message will appear if the previous rebuild attempt was aborted for any reason. Run the Array Diagnostics Utility (ADU) for more recovery of data to drive(s). Or, Slot 1 Drive Array Recovery Needed. 1786 Automatic Data Recovery Previously Aborted! The following SCSI drive(s) need Automatic Data information. If the replacement drive was failed, Recovery (Rebuild): SCSI Port (y): SCSI ID (x) try using another replacement drive. If rebuild · Select F1 to retry Automatic was aborted due to a read error from another physical drive in the array, back up all readable data on the array, run Diagnostics Surface Analysis, and then restore the data. · Select F2 to continue without Data Recovery to drive. starting Automatic Data Recovery data to drive. Following a system restart, this message is a Slot x Drive Array Operating in Interim Recovery reminder that drive x is defective and fault 1787 Mode. The following SCSI drive(s) should be replaced: SCSI Port (y): SCSI ID (x) tolerance is being used. Drive x needs replacement as soon as possible. A loose or defective cable may also cause this error. Slot x Drive Array Reports Incorrect Drive The drives indicated were installed in the wrong Replacement. The following SCSI drive(s) should place, so they have been disabled. Reinstall the 1788 have been replaced: SCSI Port (y): SCSI ID (x). drives correctly. The following SCSI drive(s) were incorrectly replaced: SCSI Port (y): SCSI ID (z). Press F1 to restart the computer with the drive array disabled. · Select F1 to continue - drive Press F2 to use the drives as configured and lose all the data on them. Repair the connection and press F2. If this message is not eliminated by pressing F2, run the array will remain disabled. Drive Array Advanced Diagnostics Utility. · Select F2 to reset configuration - all data will be lost. · Or, Faulty power cable connection to the drive. · Or, Defective SCSI cable. Slot x Drive Array SCSI Drive(s) Not Responding. This message indicates that previously operating Check cables or replace the following SCSI drives: SCSI Port (y): SCSI ID (x) 1789 Select F1 to continue - drive array will remain disabled. - Interim Recovery Mode will be enabled if configured for fault tolerance. drives are missing or inoperative following a cold or warm reset. Turn off system and check cable connections. If cables are connected, replace the drive. array disabled. Press F2 If not wanting to replace the drives now. Power was interrupted while the system was in 1792 Slot x valid data found in Array Accelerator. Data use, or the system was restarted while data was automatically written to drive array. in the Array Accelerator memory. Power was restored within four days. While the system was in use, power was interrupted while data was in the Array Slot x drive array – Array Accelerator battery 1793 depleted. Data in Array Accelerator has been lost. (Error message 1794 also displays.) Accelerator memory. Power was not restored within four days, so the batteries were depleted and data in the Array Accelerator was lost. Check all files for potential data corruption. Select F2 to failed drives that are not responding Press F1 to restart the computer with the drive Or, The Array Accelerator batteries have failed. The battery charge is below 90%. Posted writes Slot x drive array – Array Accelerator battery 1794 charge low. Array Accelerator is temporarily disabled. Array Accelerator will be re-enabled when battery reaches full charge. are disabled. When the batteries are fully charged, the Array Accelerator will automatically be re-enabled and this POST message will no longer display. Replace the Array Accelerator or the Smart Array Controller if batteries do not recharge within 36 power-on hours. 1795 Slot x drive array – SMART-2 Controller The data stored in the Array Accelerator does not configuration error. Data does not correspond to correspond to this drive array. Match the Array this drive array. Array Accelerator is temporarily Accelerator to the correct drive array. disabled. Or, Run the Compaq System Configuration Utility to clear data in the Array Accelerator. Slot x drive array – Array Accelerator is not 1796 responding. Array Accelerator is temporarily disabled. Slot x drive array – Array Accelerator read error 1797 occurred. Data in Array Accelerator has been lost. Array Accelerator is disabled. 1798 occurred. Array Accelerator is disabled. Accelerator data loss. 1799 Select F1 to continue with logical drives disabled. Select F2 to accept data loss and re-enable logical drives. Replace the Array Accelerator or the Smart Array Controller. Replace the Array Accelerator or the Smart Array Controller. Restore data from backup. Slot x drive array – Array Accelerator write error Replace the Array Accelerator or the Smart Array Controller. Restore data from backup. Slot x drive array – drive(s) disabled due to Array
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