综合试卷
1. (单选题) – Hello, may I speak to Mr. Clinton? – _________________(本题1.0分)
A、 Yes, I am Clinton. B、 Thank you for calling me. C、 This is Clinton speaking. D、 Yes, who are you? 学生答案: C 标准答案:C 解析: 得分: 1
2. (单选题) – ABC Company, may I help you? – _________________(本题1.0分)
A、 I am Jack. May I speak to Miss Jenny?
B、 This is Jack speaking. May I speak to Miss Jenny? C、 This is Jack speaking. Can I find Miss Jenny? D、 I am Jack. Can I find Miss Jenny? 学生答案: B 标准答案:B 解析: 得分: 1
3. (单选题) – Hello, I need to get in contact with Mr. Fox right away. – __________________(本题1.0分)
A、 What’s the matter, please? B、 Hi, I’m listening. C、 It’s Fox, who are you? D、 Hold on, please. 学生答案: D 标准答案:D 解析: 得分: 1
4. (单选题) – Would you transfer this call to the Financial Department? – _________________(本题1.0分)
A、 Yes, I can’t.
B、 No, somebody else is on the phone. C、 Sorry, the line is busy. D、 Yes. But you should wait. 学生答案: C 标准答案:C 解析: 得分: 1
5. (单选题) – Hello, may I talk to Jerry? – Sorry, he is out of the office right now. _________________ – Yes, thank you.(本题1.0分)
A、 Can I help you? B、 What can I do for you? C、 Would you like to hold?
D、 Would you like to leave a message? 学生答案: D 标准答案:D 解析: 得分: 1
6. (单选题) – Hi, is Thomas there? – _________________(本题1.0分)
A、 No, he is not there. B、 Sorry, I’ll call him. C、 Hold on. I’ll get him. D、 Yes, Thomas is me. 学生答案: C 标准答案:C 解析: 得分: 1
7. (单选题) – Hello, I’d like to speak to Mr. Wang. – He’s out to lunch now. __________________ – Sure, thank you.(本题1.0分)
A、 Sorry, you can’t. B、 I don’t know. C、 No, you can’t.
D、 Would you mind calling back later? 学生答案: D 标准答案:D 解析: 得分: 1
8. (单选题) Excuse me, is this the Sale’s Department? – _________________ – I am so sorry.(本题1.0分)
A、 I’m afraid you have the wrong number. B、 You are wrong.
C、 What’s wrong with you? D、 What are you talking about? 学生答案: A 标准答案:A 解析: 得分: 1
9. (单选题) Excuse me, it’s urgent I’d like to talk to your manager. – _________________(本题1.0分)
A、 Yes, I’ll make you through. B、 Sorry, can you tell me who you are? C、 Hold the line, please. I’ll put you through. D、 Yes. But you have to wait. 学生答案: C 标准答案:C 解析: 得分: 1
10. (单选题) – Hello, may I speak to Mike? – _________________ – Sorry, I must have misdialed.(本题1.0分)
A、 You are wanted on the telephone. B、 There’s nobody named Mike here. C、 Just a second, please.
D、 Can I take a message for him? 学生答案: B 标准答案:B 解析: 得分: 1
11. (单选题) The accident was _____ to careless driving.(本题1.0分)
A、 for B、 likely