案例分析范文

案例分析范文

Case 1

Case description:

Although IKEA has recently initiated an American employees’ strengths

style

performance

review

procedure, which requires documenting

individual and

performance

Swedish

weaknesses,

managers feel uncomfortable with the formality of the system and the need to provide negative feedback. Since they hold the

more

senior

positions,

their

ambivalence has resulted in little real discrimination in pay increases which are directly linked to the reviews. Although turnover at IKEA is lower than the industry average,

and

coworkers

generally

appreciate IKEA’s caring environment, there is some latent discontent with the way pay increases are distributed, even among long-term employees who feel that their