中等职业院校英语技能
大赛样题模拟题
集团档案编码:[YTTR-YTPT28-YTNTL98-UYTYNN08]
一个客人(G)走进接待处办理入店手续,接待员(R)提供帮助。
R:WelcometoHolidayHotel.CanIhelpyou?
G:Iwanttocheckin.
R:Doyouhaveareservation,madam?
G:No.IneedastandardroomfromJune6thtoJune9th.
R:WouldyoupleasefilloutthisregistrationformandshowmeyourIDcard? G:Yes,hereitis.Mrs.Brown R:ThenmayIaskforadepositof$300? G:Doyouacceptcreditcard?
R:Yes,wedo.Thisisyourreceiptandyourkey.Yourroomnumberis708.Doy
ouneedsomebodytohelpyousendyourluggagetoyourroom? G:No,Icanmanageitonmyown.Thanks.
R:Shouldyouneedanyassistance,pleasedial11toFrontDesk.Haveaplea
santday.
Guest(G)15分钟之后,她很吃惊隔壁有弹吉他的。她向酒店(R)投诉。
R:What’sthetrouble,Madam?
G:Iaskforhotelaccommodation,notaKTV.I’veneverseenanythingeven
worse.Thenextroom709isplayingtheguitar.
R:I’msorrytohearthat.Wedoapologizefortheinconvenience.I’lllo
okintothematter. (R去告诉709不要再谈吉他)
R:I’msorry,sir.Pleasedon’tplaytheguitar,yourbehaviorbothersp
eople. S:OK. R返回
R:Well,Madam,Themanhaspromisednottoplaytheguitar. G:Thankyou.
R:Mypleasure.Haveaniceday.
G准备结账
R:Goodmorning,madam.CanIhelpyou?
G:I’dliketosettlemybill,please.
R:It’sLilyBrowninRoom708,isn’tit?
G:Yes,I’mleavingthisafternoon,soI’dliketocheckoutnow.
R:WouldyoupleasewaitforamomentwhileIcalculateyourbill,madam?
G:OK.Goahead.
R:Yes,hereisyourbill.Wouldyouliketocheckit?
G:Sure. (checking)
G:Nomistakes.CanIpaywithacreditcard?
R::Ofcourse.
(TheguestgivestheCashierhisMasterCardandtheCashierthenprocessesit.)
R:Hereisyourbill,
andhereisyourreceipt.Thankyou,Mrs.Brown,andhaveaniceflightback.