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各国文化禁忌,拜访客户需要注意些什么? via安格英语

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各国文化禁忌,拜访客户需要注意些什么?

安格英语导读:许多销售和业务员都会遇到要上门拜访客户的情况,但是因为文化差异的关系,在一些小的细节上稍不留神就会出差错,不仅让自己难堪,还有可能冒犯了客户。所以在拜访客户前,先了解一下各国文化的禁忌让自己有所准备是比较明智的选择!

1. Touching Someone 触摸他人

中国人习惯用握手的方式打招呼,尤其是一些领导或是上级对下级的握手时,还会一边握手,一边用另外的手拍拍你的肩膀。但是这一套千万不要对你的中东、日本一些客户轻易学哦,尤其是这几个国家的。

Where It's Offensive: Korea, Thailand, China, Europe, the Middle East.

禁忌地:韩国、泰国、欧洲、中东 What's Offensive 禁忌:

In Mediterranean countries, if you refrain from touching someone's arm when talking to them or if you don't greet them with kisses or a warm embrace, you'll be considered cold. But backslap someone who isn't a family member or a good friend in Korea, and you'll make them uncomfortable. In Thailand, the head is considered sacred--never even pat a

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child on the head.

在地中海国家,如果你和别人交谈时没有碰对方的手臂,或见面问候时没和对方亲吻拥抱,别人会认为你不热情。但在韩国,拍别人的背会让对方感觉不安,除非此人是你的家庭成员或好友。在泰国,头是很神圣的部位——就算是小孩子的头也不要随便乱拍。

What You Should Do Instead 对策:

Observe what locals are doing and follow suit. In Eastern countries remember that touching and public displays of affection are unacceptable. In places like Qatar and Saudi Arabia, men and women are forbidden from interacting, let along touching.

观察当地人的一举一动并照着做。记住,在东方国家,身体接触或在公众场合流露感情往往不被人接受。在卡塔尔和沙特阿拉伯这样的地方,男女交往都被禁止,更不要说身体接触了。

2.Blowing Your Nose 擤鼻涕

如果你正处于鼻炎和感冒的阶段,建议你还是不要轻易地去见下面这些客户了……

Where It's Offensive: Japan, China, Saudi Arabia, France. 禁忌地:日本、沙特阿拉伯、法国 What's Offensive 禁忌:

Some cultures find it disgusting to blow your nose in public--especially at the table. The Japanese and Chinese are also repelled by the idea

Power Your English!文章来源:安格英语学习网站(bbs.engua.com)未经允许 不得转载

在线英语培训领导者 www.engua.com

of a handkerchief.

有些文化认为当众擤鼻涕是让人厌恶的行为——尤其在餐桌上。日本人还排斥使用手帕。

What You Should Do Instead 对策:

In France as well as in Eastern countries, if you're dining and need to clear your nasal passages, excuse yourself and head to the restroom. Worst case scenario:

Make an exaggerated effort to steer away from the table. Let's hope you don't have a cold.

在法国以及一些东方国家,如果在就餐过程中你需要擤鼻涕,要先说声“请原谅”再去洗手间。最糟糕的情景是:极为夸张地从餐桌上扭过头去擤鼻涕。还是祈祷自己不要感冒吧!

3.Talking Over Dinner 就餐时谈话

中国人有着在饭桌上谈生意的习惯,但是在外国,这个习惯可要改改了哦! Where It's Offensive: Africa, Japan, Thailand, China, Finland. 禁忌地:非洲、日本、泰国、芬兰 What's Offensive 禁忌:

In some countries, like China, Japan, and some African nations, the food's the thing, so don't start chatting about your day's adventures while everyone else is digging into dinner.

Maltimes are for eating, not talking. Also avoid conversations in pla

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在线英语培训领导者 www.engua.com

ces a country might consider sacred or reflective

churches in Europe, temples in Thailand, and saunas in Finland.

在日本和一些非洲国家,吃饭就是吃饭,所以当其他人都在大快朵颐时,不要谈论你当天的经历。就餐时间只应吃饭,无需交谈。也要避免在一些被认为是神圣或需要沉思的地方谈话——比如欧洲的教堂、泰国的庙宇和芬兰的桑拿浴室。

What You Should Do Instead 对策: Keep quiet! 保持沉默!

4.Removing Your Shoes…or Not 脱鞋......与否

Where It's Offensive: Hawaii, the South Pacific, Korea, China, Thailand.

禁忌地:夏威夷、太平洋群岛、韩国、泰国 What's Offensive 禁忌:

Take off your shoes when arriving at the door of a London dinner party and the hostess will find you uncivilized, but fail to remove your shoes before entering a home in Asia, Hawaii, or the Pacific Islands and you'll be considered disrespectful. Not only does shoe removal very practically keeps sand and dirt out of the house, it's a sign of leaving the outside world behind.

到伦敦人家里参加宴会时脱掉鞋子,女主人会认为你不文明,但去亚洲、夏威夷或太平洋群岛的居民家中不脱鞋却被认为失礼。脱掉鞋子不仅把沙粒与尘土

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在线英语培训领导者 www.engua.com

留在了门外,更意味着把外面的世界抛之脑后。

What You Should Do Instead 对策:

If you see a row of shoes at the door, start undoing your laces. If not, keep the shoes on.

如果你在门口看到一排鞋子,就解开自己的鞋带。否则,就穿鞋进去吧!

5.Knowing Your Right from Your Left 分清左右手

Where It's Offensive: India, Morocco, Africa, the Middle East. 禁忌地:印度、非洲、中东 What's Offensive 禁忌:

Many cultures still prefer to eat using traditional methods--their hands.

In these cases, food is often offered communally, which is why it's important to wash your hands before eating.If you eat with your left hand, expect your fellow diners to be mortified. And when partaking from a communal bowl, stick to a portion that's closest to you. Do not get greedy and plunge your hand into the center.

许多文化依然推崇传统的进食方式——用手吃。

在这种情况下,食物往往是众人一起分享的,因此饭前洗手很重要。如果你用左手吃,同伴会感觉蒙受羞辱。当大家一起从公共的碗里取食时,就吃离你最近的那部分吧,不要贪婪地把手伸向饭碗中央。

What You Should Do Instead 对策:

Power Your English!文章来源:安格英语学习网站(bbs.engua.com)未经允许 不得转载

各国文化禁忌,拜访客户需要注意些什么? via安格英语

在线英语培训领导者www.engua.com英语口语如何提高,语言环境很重要英语口语训练营免费体验:http://www.engua.com/web/recent_curriculum各国文化禁忌,拜访客户需要注意些什么?安格英语导读:许多销售和业务员都会遇到要上门拜访客户的情况,但是因为
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