2018-2019学年度第一学期 文秘英语训练期末考试试题
姓名_________ 班级___________ 分数__________
Ⅰ.Choose the correct answer.选择填空。（40分）
1. There isn’t enough space, I want you to clean _____ all the old files.
（A）on （B）up （C）for （D）out
2. You can send small packets by airmail or by surface mail. European destinations have a _____ time of 3 days for airmail and 2 weeks for surface mail.
（A）delivery （B）sending （C）dispatching （D）posting 3. Complaints from the clients should be dealt with in a ______ manner in case they will go from bad to worse.
（A）urgent （B）swift （C）busy （D）eager 4. You will get a signature _____ delivery, and compensation of up to ￡28 for loss or damage. （A）for （B）on （C）before （D）after 5. It is important to make as many enquiries as possible in the conversation and try to _____ the nationality and any accent of the informer.
（A）detect （B）find （C）search （D）ask 6. Since they are written on pieces of paper, memos can be _____, but this helps to state the responsibilities for some actions. （A）stored （B）read （C）filed （D）circulated 7. If the boss is traveling for business, the secretary should prepare a supply of office _____ so that the boss can write letters, reports, etc., during his travels. （A）appliances （B）instruments （C）stationery （D）stationary 8. In order to save _______, inactive files are scanned and put on disc storage, or sent to the warehouse.
（A）space （B）place （C）room （D）pace 9. I’m here to report a missing credit card. I lost it due to carelessness ________ my part.
（A）in （B）on （C）at （D）for
10. We do not normally allow discounts for orders under ￡5,000. ______, we prepared to let you have 20% discount on all orders because you are a very regular customer.
（A）However （B）In view of this （C）Consequently （D）Furthermore Ⅱ、Section B Directions: Read the following passage and fill in correct words in the blanks.（40分）
My First Job
I grew up in a poor family in Canada, I 1. that my parents were often unable to afford food or buy gas for the car. In winter, the 2. in our home was shut off even when it was 40 degrees below zero because we 3. pay the bill. In spite of all this, Dad 4. any help.
He believed that we could 5.______all difficulties with the little we had. “There’s no way I’m going to 6. on welfare”, he would say.
When I was eight years old I started singing country 7.____ at a small hotel in my hometown. I sang almost every night. But those early performances could hardly be relied upon 8.____ steady incomes. My first real job was working 9. a McDonald’s in my hometown 10. I was 14. My parents always stressed the importance of presenting yourself 11. a professional, respectful manner, and I think this advice helped me 12. the job. I started as a 13. ,
and then I worked in the drive-through window. I learned to be patient, time and 14. provide service with a smile. Later I was 15. in charge of training new employees. Whenever
I go to a McDonald’s now, I always 16. close attention to the way the employees 17. are doing their jobs. I guess I still 18. the training in me.
Working, going to school and 19. at night was hard, but I never considered quitting.
Learning a good work ethic at an early age gives me a strong sense of self-confidence. That can 20. you a long way in life.
1. A）remembered B）forget C）remember D）was reminded 2. A） hot B）heating C）heat D）stove 3. A）were unwilling to B）could not C）cannot D）were forced to 4. A）decline B）thanked for C）received D）refused 5. A）overcome B）refuse C）fight D）challenge 6. A）think B）relied C）depend D）expect 7. A）music B）songs C）opera D）performance 8. A）to B）with C）---- D）for 9. A）on B）with C）at D）in 10. A） where B）that C）if D）when 11. A）in B） with C）on D）of 12. A）got B）get C）with D）gained 13. A）cashier B）cash C）cooker D）washer 14. A）usually B）usually to C）always to D）always 15. A）sent B）asked C）put D）told 16. A）paid B）gave C）send D）pay 17. A）whom B）who C）which D）that 18. A）had B）have C）need D）lack 19. A）singing B）sing C）sang D）dancing 20. A）lead B）walk C）take D）send III、Translation Directions.（20分）
1、Memos are an important means of stating and exchanging ideas, reacting to them, clarifying them, and finally agreeing on actions to be taken. Although the telephone is faster than the memo in communication, the memo is safer than the telephone, because very often the person who you want to reach is not there when you dial the phone number.
2、 There are other important files in the office. On my desk is the card file with all the telephone numbers my employer uses regularly. There is also a file box to hold all papers waiting to be filed. In my desk is the daily reading file, which is in chronological order. It contains a copy of every letter we write during the month.
2018-2019学年度第一学期文秘英语训练期末考试试题
