（职业经理培训）管理学原
理习题
Part 1 - Introduction
Chapter One: Managers and Management
Multiple Choice Questions 1.
When we classify managers according by their level in the organization they are described as _______.
a. functional, staff and line managers
b. top managers, middle managers and supervisors c. high level and lower level managers
d. general managers and administrative managers
2. 3.
Conceptual skills relate to a manager’s ability to
a. take a strategic view of how the parts of the organization function. b. solve detailed problems in groups.
c. correctly evaluate organizational problems.
d. understand and interact effectively with others in the organization. The ability to build networks and power bases that increase one’s power in the organization is referred to as _____. a. influence skill b. political skill c. controlling d. strategic skill
4. 5. 6.
A manager is someone who
a. actually performs the service or produces the product. b. works anonymously behind the scenes. c. sets the goals of the organization. d. supervises the work of others.
Which of the following skills is most important for top managers (CEO’s)? a. Interpersonal b. Technical c. Functional d. Conceptual
A manager who has a reputation for being open and honest and understands how to motivate employees and customers is said to have
2
good ________ skills.
7.
a. sales b. political c. Interpersonal d. technical
Annie’s Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie’s produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates
8.
a. effectively. b. reliably. c. efficiently. d. flexibly.
Doing a job in a way that achieves results without wasting any resources is referred to as being ______. a. effective. b. efficient c. conservative d. Both a and b.
9.
The importance of managerial roles varies depending on the _____. a. manager’s salary
b. manager’s acceptance by the employees c. size of the organization
d. length of time the manager has worked in the organization
10. 11.
According to Mintzberg, which management category includes the roles of figurehead, leader, and liaison? a. interpersonal b. informational c. decisional d. planning
Which of the following roles is categorized as a decisional role? a. Monitor b. Disseminator c. Resource allocator
Part 1 - Introduction
12. 13.
d. Leader
An organization must contain all except which of the following characteristics? a. purpose b. people c. structure d. product
An organization is commonly considered a
a. systematic arrangement of people to sell goods or services. b. structural grouping of people to accomplish a set of objectives. c. structural grouping of managers and subordinates who are
attempting to increase profits.
d. systematic grouping of people to establish procedures, rules, and
regulations.
14. 15. 16. 17.
Operatives can BEST be described as
a. Those who actually do the tasks of an organization. b. Those who work anonymously behind the scenes. c. Manual laborers.
d. Those who supervise others.
The managers who work most closely with the operatives are known as a. top management. b. middle management. c. first-line managers. d. operative managers.
The level of management that translates the goals of the organization into specific plans that lower-level managers can perform is known as a. top management. b. middle management. c. first-line managers. d. operative managers.
_____ are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members.
a. Operatives b. Top managers
4
18. 19. 20. 21.
c. Middle managers d. First-line supervisors
Performing the task right and considering the relationship between inputs and outputs is a. effectiveness. b. goal attainment. c. efficiency.
d. a management characteristic.
If you get more output for a given input, you have a. decreased effectiveness. b. increased effectiveness. c. decreased efficiency. d. increased efficiency.
In an organization, _____ translate(s) into goal attainment. a. effectiveness b. efficiency
c. resource minimization d. managerial functions
If a college cuts the cost of an education by using mostly part-time faculty and at the same time fails to adequately educate its students, it can be said to be doing the wrong things well. In other words, the college is
22.
a. efficient and effective. b. efficient but not effective. c. effective but not efficient. d. neither efficient nor effective.
Tim's Tire Shop is concerned only with using the least amount of labor possible as it repairs/replaces the tires of its customers. Its primary goal is
23.
a. effectiveness. b. goal attainment. c. efficiency.
d. management characteristics.
All of the following are included in the four components of the management process except
(职业经理培训)管理学原理习题
