西餐厅服务员工作程序
餐厅服务员常用英语：
1 ① How many ? / How many are your party ? 你们几位？ 2 ① Two for dinner , please . 两人用餐。
② Can I have a table for two ? 有一张两个人的桌子吗？ ③ Could you please make arrangements for a dinner party of six ? 能为6个人安排就餐吗？
④ I’d like to reserve a table for five . 我要预定一张5个人的桌子。
⑤ I have a table for four under the name of Johnson . 我以约翰逊的名字订了一张4人的桌子。
⑥ I would like a nonsmoking table for two . 我想在禁烟区要一张两人的桌子。
⑦ Excuse me , is that table vacant ? 打扰了，请问这是空桌吗？
3 ① My friend will be along shortly . 我的朋友一会就到。 ② I’m expecting someone . 我在等人。
4 ① Can I have the menu ? / Could you please give me the menu? / Bring me the menu , please .
5 ① Can / May I take your order now ? 现在可以点菜了吗？ ② Are you ready to order now ? / Would you like to order now ? 您现在准备点菜了吗？
③ Would you like a drink before your meal ?/ Would you like a drink to start with ?
④ Would you care for a drink before you order ? 点菜之前您要喝点什么吗？
⑤ Would you like anything to drink ? 您想喝点什么吗？ ⑥ Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟（决定你要什么？）
6 ① Yes , ⑴ I’d like to have / try some …… 是的，我想尝尝……
⑵ I’ll try / have …… 是的，我想尝尝……
② I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。
③ ⑴ We need a couple more minutes to decide ./ We need a few more minutes to decide . /
We need a couple more minutes to decide . 我们要待会再点。 ④ I’m not ready to order yet . 我还没准备好点菜。 ⑤ I haven’t figured out what I want yet . 我还没想好吃什么。
⑥ I haven’t decide yet . 我还没想好。
⑦ I can’t decide . ⑴ What’s your recommendation ? / What would you suggest ? 你推荐什么菜？ ⑵ What do you recommend ? 你推荐什么菜？ ⑶ What’s good today ? 今天有什么好菜？ ⑷ What are the specials ? 今天有什么特色菜？
⑧ Well , …… is popular and …… is good . 恩，……很
页脚内容
受欢迎，而且……也不错。
⑨ Why don’t you order for me ? 还是你帮我点吧。 7 May I serve your dishes , now ? 现在可以上菜了吗？ 8 ① ⑴ Do you like your salad / steak / mutton-chop ……? 你的色拉／牛排／羊排……怎么样？
⑵ Yes , it’s nice and fresh . 是的，好吃，而且新鲜。 ② ⑴ It’s so tasty ! 味道真美！ ⑵ This is delicious ! 真好吃！
③ Mine is rather tasteless ! 我的毫无味道！ ④ …… is out of this world ! ……真是风味绝佳！ ⑤ That’s a great meal ! 真好吃 / 真棒！ ⑥ The beer is flat . 啤酒走味儿了。 ⑦ This is a little tough . 有点儿硬。 ⑧ The sauce is lovely . 这汁不错！ ⑨ This meat is too fatty . 肉太肥了。 ⑩ My mouth water . 我都流口水了。 9 Please try some of this . 请尝尝这个。
10 ① Would you like some more ? / Would you like something else ? / Don’t you want to have more ? 再多吃点！ ② How about a refill ? 再来一杯如何？
③ Won’t you have a little more ?/ Take more , please . 再多吃点！
11 ① I’ve had plenty . 我已经饱了
② I don’t think I can eat another thing . 我想我吃不下了。
③ I think I’m fine right now . 我想我现在吃这些就够了。。 ④ Thanks ,but I ’ve had more than I should already . 谢谢，但我已经吃的太多了。
⑤ No , but thank you for asking . / No , thanks just the same . 不用了，谢谢你的好意。
⑥ No , thanks . I’m ready to burst now . 不了，谢谢，我的肚子快要胀破了。
⑧ No , thanks ,I’ve already made a pig of myself . 我已经酒足饭饱了。
⑨ No , thanks . I’m really full . 我真的吃饱了。 12 ① Three cheers for …… 为……欢呼三声！ ② Here’s to you ! 敬你。
③ To our distinguished friend ! 敬我们尊贵的朋友。 ④ This is a toast for …… 这杯酒是敬你的。
13 ① Excuse me for a moment . / Would you excuse me for a minute ? 不好意思，我离开一下。 ② I’ll be right back . 我马上回来。 ③ Sorry about that . 刚刚真对不起。
14 ① How about making it a Dutch treat ? 各付各的如何？ ② ⑴ Let’s go Dutch . 咱们各付各的吧。/ 咱们AA制吧。 ⑵ Let’s separate checks . 咱们分开付账吧。
6
西餐厅服务员工作程序
③ ⑴ One check or separate ? 一起算还是分开算？ ⑵ Separate checks ? 分开付账吗？
④ ⑴ Let’s go halves . 咱们一人一半吧。 ⑵ Let’s split the bills . 咱们平摊吧。
⑤ ⑴ It’s my round today ./ It’s on me tonight ./ Let me get the checks ./ Be my guest . 今天我做东。
⑥ ⑴ Could I have the check ?/ We’d like the bill , please ./ Check , please . 请拿账单来。 ⑦ ⑴ Do you take this ? 你们收这个吗？ ⑵ Do you take credit card ? 你们收信用卡吗？
⑧ May / Can I have a receipt , please ? 请开一张收据。 ⑨ Does this include the tip ? 这包括小费吗？ ⑩ Keep the change . 零钱不用找了。
(cold dish 凉菜 vegetable dish 素菜 meat dish 荤菜 main food 主食 hot pot 火锅
spicy hot pot麻辣火锅 cold noodles 冷面 boiled dumpling 水饺 steamed bun 包子 small steamed bun 小笼包
instant-boiled mutton 涮羊肉 meat braised in soy sauce 红烧肉 tofu / bean curd豆腐 fried bread stick 油条 fried dumpling 锅贴 steamed bread 馒头 noodles served with fried bean sauce 炸酱面 sliced noodles 刀削面 porridge 粥 soup 汤 meat ball soup 丸子汤 seaweed soup 紫菜汤 lean meat 瘦肉 fatty meat 肥肉) 服务员：
1 Can I help you ? / May I help you ? / What can I get for you today ?
2 May / Can I take your order ? 您要吃点什么？ 3 What will it be ? 您要点什么？
4 For here or to go ? / Stay or to go ? / Is that for here or to go ? ——For here . / To go .
5 Do you need some drinks ? / Would you like something to drink ? / What kind of drinks ?
6 Would you like fries to go with that ? （ 如果你是单点汉堡，他可能会这样问 ）
7 What kind of meat would you like ? 您要什么肉？ 8 What kind of sauce would you like with the chicken nuggets ? / Which sauce do you like ? 你想在鸡块上用哪种酱？
—— Ketchup （ 番茄酱 ） / BBQ sauce （烧烤酱）/ Hot mustard （ 芥末酱）
9 Is that all ? / Anything else ? —— That’s it . （ 多用 ） / That’s all . 麦当劳食物介绍： 1 套餐：combo
通常看着图片就知道几号是什么套餐，点套餐时只要说combo number one 或number one 就好了。有时店员会问， Do you want
页脚内容
to go large ? 如果你需要，他会给你大的薯条和可乐。 2 汉堡：hamburger
美国人说汉堡通常说 burger 或cheese burger.和国内不同的是，在美国单点汉堡时店员会问你goes with cheese ? 所以也可以在点的时候就说without cheese ,他就不会再问你。 3 薯条：fries 4 饮料：drinks
①可乐：coke ② 减肥可乐： diet coke ( diet ) ③雪碧： sprite ④橘子汽水：Hi-C ( or orange soda ) ⑤冰茶：iced tea 顾客：
1 A BigMac ,2 orders of fries and a milkshake . . 一个牛肉汉堡，2份薯条和一份奶昔。
2 I’d like a BigMac Combo and a six-piece chicken nuggets . 我要一份麦香鸡套餐和一份6块的鸡块。
3 I’ll have a large / small Coke with no ice and a pineapple pie .
我要一杯不加冰的大/小可乐和一个菠萝派。
4 I’d like a small Coke , a hamburger , an order of fries as well as an apple pie .
我要一杯小可乐，一个汉堡，一份薯条和一个苹果派。 5 I’d like a cup of coffee, a share of fried chicken legs, a hamburger and a strawberry sundae.
我要一杯咖啡， 一份炸鸡腿，一个汉堡和一个草莓圣代。 6 Where are the napkins ? 餐巾在哪儿？
7 Where are the straws ? / Do you have straws ? 吸管在哪儿？ / 有吸管吗？
8 Can I have some napkins ? 可以给我一些餐巾纸吗？ 9 Could I have extra ketchup ? 我可以多要些番茄酱吗？ 10 Where are the restrooms ? 洗手间在哪里？
餐厅常用英语一百句 1、早上好（午安、晚安）
Good morning.(afternoon evening) 2、您好！
How are you? How do you do? Welcome to golden city restaurant. 3、再见，欢迎下次再来！
Good-bye! Come again next time, you are Welcome. 4、慢走，感谢您的光临。
Mind your step and thank you for coming. 5、请稍等。
Please wait a moment. Just a moment. Just a minute. 6、请原谅。 Excuse me.
7、对不起，让您久等了。
6
西餐厅服务员工作程序
Sorry to have kept you waiting so long. 8、请问您有几位？ For how many?
9、请跟我来，请这边走。
Come with me, please. follow me, please. 10、请问您贵姓？
May I have your fist name? 11、请问您喝什么茶？
What kinds of tea would you like to drink? 12 、请稍候，我们马上给您安排。
Just a moment, please. we will arrange, it for you right away.
13、请问您有预订吗？ Do you have a reservation? 14、您看坐在这里可以吗？ Would you mind sitting here? 15、祝您旅途愉快！ Have a pleasant journey!
16、对不起，那边的桌子已给预订了。
I’m sorry that table is already reserved. 17、不用谢，很乐意为您服务。 Not at all, I’m glad to serve you. 18、这是菜单，请问现在可以点菜了吗？ Here is menu, Are you ready to order mow? 19、您想吃中餐还是西餐。
Would you like to have Chinese food or European food? 20、今天的特别介绍是粉蒸甲鱼和蒜茸开边大虾。 The recommendation of the day is.
21、我们有葡萄酒、白酒、啤酒和各式软饮料。
We have got port, white wine beer and different kinds of soft beverages.
22、请问您想喝点什么。
What would you like to drink, please. 23、请问需要加冰块吗？
Do you need any ice-blocks, please? 24、请问需要冷饮还是热饮。
Would you like to have a cold-drinks or hot drinks? 25、请用茶。
Have a cup of tea, please! 26、请用香巾。
Have a piece of napkin, please!
27、我们的菜式有广东风味、北京风味、四川风味，您喜欢哪一种？
We provide Cantonese BeiJing Sichuan food which style do you like.
28、祝您午餐（晚餐）愉快！
页脚内容
Please enjoy your lunch (dinner)! 29、打拢了，请问现在可以上菜吗？
I’m sorry to disturb you. Shall I bring in your food now? 30、对不起，我能把这个盘子撤走吗？ I’m sorry, Can I take this plate away? 31、对不起，我把它换成小盘子好吗？
I’m sorry, May I have it changed the small plate? 32、您想试一下本地的特色吗？
Would you like to try local speciality? 33、请问您喝什么茶？
What kinds of tea would you like to drink? 34、您先来杯啤酒好吗？
Would you like to start with a glass of beer? 35、如果您感时间的话，我给您安排一些快餐好吗？
If you’re hurry I’ll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you. 36、对不起，这个品种刚刚售完。
I’m sorry, the variety is just out of stood(there aren’t any left)
37、对不起，您是否介意与那位先生同坐一桌？
I’m sorry, would you mind sitting the table with that gentleman.
38、对不起，现在已经客满了。
I’m sorry the restaurant is full now. 39、对不起，现在已经没有厅房了。
I’m sorry the banqueting hall is full now. 40、如果您不介意，坐在那边角落里好吗？
Would you mind sitting over there in the corner. 41、如果您愿意，可以先到大堂休息一下，一有空位我马上通告您。
You may have a rest in the lounge if you like. 42、我们的早餐券包括一碗稀饭、二笼包子、一碟小菜。 Our breakfast coupon includes a bowl of rice gruel two portions of steamed stuffed buns and a plate of dish. 43、很抱歉，我们立即采取措施，使您满意。
I’m sorry we’ll take measures at once Be satisfied you. 44、先生您喜欢用筷子还是刀叉。
Would you like to use chopsticks or knife and forks, sir? 45、服务员我想买单。
Waiter I want to pay my bill. 46、请给我一杯可乐。
Please give me a can of coca-cola. 47、请问卫生间在哪里？ Where is the toilet?
48、先生（女士）这是您的帐单吗？ Here is your bill, sir(lady)?
6
西餐厅服务员工作程序
49、一共是128元，请问您付现金还是信用卡？
The total amount is 128 yuan, Do you pay the bill by cash , o credit card?
50、我们这儿不收小费，但是我仍很感谢您。
We don’t accept tips But I’m very grateful to you. 51、请稍等，我马上来收拾。
Just a moment, please I’m clear it right away. 52、小姐，我想订一个明晚的厅房。
Miss I want to reserve a banqueting hall for tomorrow evening.
53、请问需要大厅房还是小厅房？
Do you need a big banqueting hall or small one? 54、服务员，您们的早餐都有什么？ Waiter , what has your breakfast got? 55、我们的早餐主要供应粤式早茶。
Our breakfast supply Cantonese early morning cup of tea. 56、先生请问您的牛肉要几份熟的？
How would you like your beef? Rare, medium or well-done, sir? 57、先生您的菜已经上齐了。 Your dish is all here, sir. 58、还要点水果和甜品吗？
Would you like fruit and dessert, else? 59、对不起，我到厨房给您催一下。 Sorry, I tell the cooker to hurry. 60、哦！很抱歉这个菜的烹饪时间较长。
Oh, very sorry, It takes quite some time for this dish to prepare.
61、小姐，我想要一个二人的餐桌。 Lady I want to reserve a table for two. 62、请问需要主食吗？
Do you need any staple food? 63、请问您对今天的菜肴有何意见？ What do your opinion of today’s order? 64、对不起，我们这没有生力啤酒。 Sorry, we haven’t San Miguel beer. 65、您试一下百威啤酒好吗？
Would you like to try Budweiser beer? 66、当然可以。 Of course.
67、谢谢您提出的宝贵意见。
Thanks for your precious opinions. 68、我们将努力改进。
We’ll try our best to improve.
页脚内容
69、对不起，那是整瓶卖的。 Sorry, It’s sold by the bottle. 70、请问您对菜肴有什么特殊要求吗？
Anything special you’d like to have on the menu? 71、这是发票和找头，请收好。
Here’s the receipt and change, keep it, please. 72、好的，我一定尽快给您做好。
All right , I’ll have it for you as soon as possible. 73、隆中是我们襄樊的名胜古迹。
LongZhong is a place of historical interest in our XF. 74、好的，我去拿来。 Ok, I’ll get it for you.
75、我们这有清茶、菊花茶、八宝茶。
We have green tea, chrysanthemurn tea eight treasures tea. 76、先生，傣式烤牛肉很不错，我建议您们点一个。
Sir, Roast beef in “Thailand” style is very good. I suggest you to order one.
77、请问土豆做咸泥、烤的还是煮的？ Is the potato roast or boiled? 78、先生，有什么需要我帮忙的吗？ What can I do for you, sir? 79、先生，请问您是找人吗？ Are you come to see anyone, sir? 80、小姐，请问您们的酒吧在哪里？ Where are your bar, lady? 81、哦，在大堂，我带您去好吗？
Oh At the lobby, Shall I show you to go? 82、先生，请问是用餐吗？ Will you have dinner, sir? 83、这瓶酒多少钱？ How much is this bottle? 84、这瓶葡萄酒每瓶98元。 The wine is 98 yuan a bottle. 85、不要了，谢谢。 No thanks.
86、对不起，请再重复一遍。 I beg your pardon? 87、服务员，您会讲英语吗？ Can you speak English, waiter? 88、会一点点。 Yes, a little. 89、我可以签单吗？ May I sign the bill? 90、哦，很抱歉，请付现款。 Oh I’m sorry, cash only please. 91、请告诉我您的房间号码。
6
西餐厅服务员工作程序
Can you tell me your room number?
92、我是1002房，给我送一份牛肉粒，葱花炒饭。
The room is 1002 give me a portion of fried rice with beef. 93、好的，我们马上送到您的房间。
All right we’ll send it to your room right away. 94、我们的蔬菜有土豆、窝笋、黄瓜、大白菜、姜豆等等。 Our vegetable have potato, lettuce cucumber, peking cabbage, string bean.
95、海鲜类有基围虾、毛蟹、带子、桂花鱼等等。
The various sea-food have prawn, shrimp scallop perch. 96、主食类有水饺、汤面、炒面、炒饭等等。
The staple food has boil dumplings, noodles in soup, fried noodles, fried rice.
97、先生（女士）这个水果盘是我们餐厅奉送的，祝您午餐愉快。 This fruit plate is offered as a gift in our Restaurant. Please enjoy you lunch.
餐饮服务英语口语 .
1.What kind of food do you prefer？ 2.Do you like Chinese food？
3.What kind of food do you like，Chinese or American？ 4.Would you tell me where the Chinese restaurant is ？ 5.Do you know where I can get a quick snack？ 6.What would you have for dinner？ 7.What would you like to order？ 8.Have you ordered yet？
9.No，not yet，I am waiting for a friend.I will order later.
10.What would you recommend？ 11.What's your today’s special？ 12.I would like to have something simple. 13.What will you have for dessert？ 14.We are in a hurry. 15.Please rush your orders.
16.The beefsteak is very good today. 17.I will take the beefsteak.
18.How would you like to have beefsteak，well-done or rare？ 19.I would like my beefsteak well done. 20.How about a drink？ 21.Bottoms up！ 22.To your health！
23.I ask you to join me in drinking to the health of Mr.Chen.
24.I ask you to join me in drinking to the future success of our cooperation
页脚内容
25.I'm looking for a cheap place to eat. 26.Is there a restaurant near here？ 27.Can you recommend me a good restaurant？ 28.Is there a Chinese restaurant in this town？ 29.Can you show me a restaurant where they serve good food at reasonable prices？ 30.How is service？
31.Could I have the menu，please？ 32.Here is the menu，sir. 33.Are you ready to order now？
34.Where did you have dinner last night？ 35.Do you like Chinese dishes？ 36.It's very delicious. 37.The food is too salty. 38.I'm thirsty.
39.Give me a glass of cold water，please. 40.I'm on a diet.
41.I don't feel like eating more. 42.It was a very enjoyable dinner. 43.What would you like to drink？ 44.Could I have a cup of coffee？ 45.Would you like coffee or tea？
46.I would like tea with a slice of lemon，please. 47.Do you like to have anything else？ 48.No，thanks.I have had enough.
49.I would like to have ice cream and fresh fruit. 50.Help yourself to anything you like. 51.Please pass me the salt and pepper. 52.I ordered ten minutes ago.
53.I have been waiting for half an hour. 54.Why is our order so late？ 55.I can't wait any longer.
56.Please serve us as quickly as possible. 57.Could I have the bill please？
58.Here you are，please pay the bill at the cashier's desk.
59.Let's me pay my share.=Let’s go Dutch. 60.No，It's my treat. 61.May I pay this time？ 你喜欢哪一种菜？ 你喜欢中国菜吗？
你喜欢吃什么菜，中式的还是美式的？ 请你告诉我中国餐馆在哪里？ 你知道哪里有快餐可吃？ 你要吃什么？ 你要点些什么菜？
6
西餐厅服务员常用英语
