Receiving the Diners 接待客人
Unit 2 Receiving the Diners 接待客人
Conversation
A. Seating an individual diner
Hostess: Good afternoon, madam. Have you got a reservation? Gueset: Yes, for 12:30.The name is Bush.
H: Yes, you’re welcome, Miss Bush.Could you follow we,please?How about the table near the window?
G: Oh, it’s quite good.It has a good view of the city.
H: Yes, take your seat, please.I’ll bring a menu for you right away. B.Seating group guests
Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?
Guest: Yes, we are.We have a reservation in your restaurant. W:Yes, your tables are over there.Would you please come this way? G: Thank you.
W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?
G: I think so.
W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away. G: Miss, can I have Maotai?
W: Yes, but I’m afraid you’d have to pay extra for it.
G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it. G: Oh, I see. I’d be glad to do that.
W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later. G: Thanks a lot.
C. Seating the guests without a reservation Waiter: Good evening, sir.
Guest: Gee! So busy here. Could you arrange us a table for two, please? W: Do you have a reservation? G: No, we don’t.
W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.
G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?
W: Well, certainly not. But do you mind waiting? G: We’d rather wait.
W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free. G: That’s very kind of you to do so. Useful Expressions
1. Have you made a reservation with us? 请问您在我们这儿有预订吗? 2. How many are you? A table for four? 请问几位?一张4人的餐位吗? 3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子? 4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
5. I’m sorry, sir. We are fully booked at the moment. Would you mind coming back at 9:00p.m.? 对不起，先生。我们现在已经满了。您是否晚上9点再来?
6. Your dining coupons only include soft drinks. I’m afraid you have to pay extra for it. 你的餐券只包括软饮料，我想如果你要这个的话得额外付费。 7. May I suggest that you wait in the bar? 我建议您去酒吧等候，好吗?
8. I’m sorry, sir. The table has been reserved. There is a sign on it. 对不起，先生。这张桌子有人预订了。上面有标签。 Notes
1. Seat the diner, 引座。西方人到餐厅用餐通常不可自己寻找座位，而由餐厅服务人员领座。
2. How about……可用what about来代替，about后面接名词。这是口语常用句型，用于表达提议或询问对方提议的态度。例如：G：I don’t like pork.
C: How about fish? Our Sweet and Sour Fish are very famous in this city. 3.So busy here.是“It is so busy here.”的省略。Busy在这里是热闹、繁忙的意思。如果客人说crowded(拥挤)就表示这里人太多，已经使他感觉不愉快了。 会话参考译文 A. 安排散客就座
领座员：下午好，小姐，您预订了吗? 客人：对，我订了12点半的餐位，我姓布什。
员：对，欢迎光临，布什小姐。请走这边。靠窗的那张餐位怎么样? 客：哦，相当好。能看见城市的美景。 员：对。您请坐。我马上去把菜单拿来。 B. 安排团体客人就座
服务员：晚上好，女士们，先生们，欢迎光临我们餐厅。你们是同一个旅行团的吗? 客人：是的。我们在你们餐厅已经预订好了。 员：是的。你们的餐桌在那儿。请走这边。 客：谢谢。
员：这是你们的餐位，总共3张，从6号位到8号位。怎么样? 客：很好。
员：请入席。请你们每次用餐坐在同一张餐位上，请稍等，我们马上去把你们的食品和饮料拿来。
客：小姐，我可以要茅台吗? 员：可以的，但您得另外付费。
客：是的，我会付的。顺便问一下，我想品尝一下这儿的名菜，我可以要一些吗?
餐厅服务英语-接待客人
