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湖州南浔地板行业员工工作倦怠实证研究
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湖州南浔地板行业员工工作倦怠
摘 要
有关工作倦怠的研究已有40多年的历史，目前越来越多的受到国内外的关注。相关研究显示，降低工作倦怠在提高员工积极性、增加工作效率、降低员工的离职率等方面起着重要作用。本研究采用工作倦怠测量量表MBI—GS（Maslach Burnout Inventory-General Survey），从情绪衰竭、玩世不恭、效能感三个维度对南浔地区几家地板企业的员工进行调研，旨在通过问卷调查，了解南浔地板行业员工工作倦怠的现状及存在的问题，并针对问题提出相关的对策及建议。研究发现：（1）南浔地板行业员工工作倦怠的总均分为2.70±1.548，工作倦怠程度处于中等水平。（2）工作倦怠各维度中，情绪衰竭(2.33±1.522)和玩世不恭（2.16±1.443）处于中等水平，说明南浔地板行业员工存在较少的负面情绪，能够积极面对工作中出现的问题；效能感维度（3.62±1.679）中等偏上水平，说明南浔地板行业员工具有较高效能感。（3）不同年龄、学历、工龄和岗位的员工，工作倦怠具有显著性差异，而不同性别和婚姻状况的员工，其工作倦怠不存在显著性差异。本研究认为，要降低南浔地板行业员工工作倦怠度，必须正确认识工作倦怠，重视员工心理健康；科学规划员工的职业生涯，降低工作倦怠水平；构建科学的员工培训体系，不断提高员工素质；明确工作职责，合理安排工作轮岗制度；建立科学合理的激励体系；加强企业文化建设。只有这样，才能有效降低员工的工作倦怠感，提高工作效率，企业才能获得长久的发展。
关键词：员工；工作倦怠；研究；干预
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湖州南浔地板行业员工工作倦怠
Abstract
The research on job burnout has 40 years of history, currently, more and more concern at home and abroad. Related research shows, reduce work burnout in employee motivation, increase work efficiency and reduce staff turnover, etc plays an important role. This study adopts MBI scale job Burnout Maslach Burnout Inventory -- GS (before respondents), from - of emotional exhaustion, cynicism, self-efficacy of three dimensions, nanxun area several floor enterprise employees to investigation by questionnaire Survey, nanxun floor industry employees know the job Burnout, present situation and existing problems, and then proposes relevant countermeasures and Suggestions. The results showed that: (1) staff job burnout, nanxun flooring industry total are divided into 1.548, plus or minus 2.70 staff job burnout in medium low level degree. (2) staff job burnout, nanxun flooring industry the dimension scores were emotional exhaustion (233± 1.522), plus or minus（1.443±2.16）cynicism (low level is medium, nanxun floor industry member that exist, and less negative emotions can be positive face problems emerging in the work. Dimensions（3.62±1.679）above the average self-efficacy level, nanxun flooring industry that employees with high self-efficacy. (3) different age, record of formal schooling, the job seniority and post staff its job burnout, and gender and have influence on job burnout marriage situation will influence is not obvious. This research thinks, nanxun flooring industry to reduce staff job burnout degrees, must correctly understand job burnout, pay attention to employee mental health; Scientific planning employee's career, lower level of job burnout; Construct a scientific staff training system, and constantly improving the quality of employees; Clear responsibilities, reasonable arrangement work through system; Establishing a scientific and reasonable incentive system; To strengthen enterprise culture construction. Only in this way, can effectively reduce the staff job burnout of feeling, improve work efficiency, the enterprise can obtain the long-term development.
Keywords: employees; Job burnout; Research, intervention
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湖州南浔地板行业员工工作倦怠实证研究【毕业作品】
