1. In the statement, \P.M., and is scary to drive on, so I'll wait until 7 P.M. to go home,\the word \represents which component of an attitude? A) cognitive B) behavioral C) practical D) affective
2. If you believe that you control your own destiny, which of the following personality traits are you likely to possess? A) external locus of control B) risk aversion C) high self-esteem D) internal locus of control
3. A person who believes that what happens to him is due to luck or chance is said to have a(n) ________.
A) internal locus of control B) Machiavellian personality C) external locus of control D) self-monitoring personality
4. Anna has recently been promoted to the managerial ranks which has increased her interaction with the senior managers at her company. She realizes that Peter, her assistant manager, exhibits a distinct lack of emotional involvement with his colleagues and subordinates. His entire focus is on achieving the goals he sets, no matter what the course he has to take to get there. These traits lead Anna to conclude that Peter ________.
A) is high on Machiavellianism B) has low self-esteem C) is high on self-monitoring D) has high cognitive dissonance
5. Though clearly capable, Mary does not seem very confident of herself. She is always unsure of whether she can handle assignments that are difficult and as a result ends up choosing jobs that are fairly straight forward and involve routine work. She is also susceptible to evaluations from other people. Mary seems to have ________. A) high cognitive dissonance B) a high Machiavellianism score C) low self-monitoring D) low self-esteem
6. Which of the following is true of a person who believes that \means\
A) He is likely to be low on self-confidence. B) He is likely to be high in Machiavellianism. C) He is likely to have an external locus of control. D) He is likely to be risk averse.
7. The ability to sense how others are feeling is known as ________. A) emotional stability B) empathy C) resilience D) self-awareness
8. ________ theory explains how we judge people differently depending on what
meaning we ascribe to a given behavior. A) Perception B) Behavior C) Attribution D) Social contrast
9. In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed. A) stereotyping B) self-serving bias C) assumed similarity D) the halo effect
10. By using ________, we form a general impression about a person based on only a single characteristic, such as intelligence or appearance. A) stereotyping B) selectivity C) the halo effect D) assumed similarity
11 Which of the following is true for organizational citizenship behavior (OCB)? A) OCB is a performance measure of efficiency.
B) The requirements of OCB are spelled out in employee job profiles.
C) OCB studies the behavior leading to permanent withdrawal from an organization. D) OCB is discretionary behavior which promotes the effective functioning of the organization.
12 Jonathan is standing for election as the mayor of Willsburgh. Various pressure groups in the town are beginning to voice their concerns to him, in the hope that he can address them. The most vociferous among these groups is the environmentalists. They are campaigning to shut down a factory that is causing the extinction of a rare breed of spotted owls. Which of the following, if true, is most likely to create cognitive dissonance of Jonathan?
A) The decrease in the spotted owl population is a nation-wide phenomena, not a localized threat.
B) His main concern is to prevent the town's youngsters from migrating to the city, and he will do whatever it takes to prevent this.
C) Jonathan would like to preserve the wildlife of the area, but the factory employs one-fourth of the town's population.
D) Jonathan is a dedicated environmentalist with a history of voting for pro-green causes.
13 If you are a good planner and purposeful, you would probably score high on the ________ trait of MBTI?. A) extraversion B) perceiving C) introversion D) judging
14 If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________. A) reliability B) distinctiveness
C) consensus D) internal attribution
The Unhappy Employee (Scenario)
Mary is not happy with her current job. She dislikes having to convince prospective customers to buy products that she believes are inferior to others in the market. In her opinion, the lower quality products are overpriced. However, she has sales targets for all products, superior or otherwise, that she must meet in order to receive her commission.
1. Although Mary tries to meet the target sales for all products, she is torn between her beliefs and the actions she must take. This inconsistency or incompatibility is known as ________. A) negative feedback B) difficult objectives C) cognitive dissonance D) management by objectives
2. Which of the following will minimize Mary's discomfort about selling the products even though she believes they are overpriced?
A) Comparable products from competitors are priced much lower than the products Mary sells.
B) Consumers never buy goods that do not add value.
C) A consumer survey indicates that people are dissatisfied with companies who bundle their low-quality products with the high-quality ones.
D) Her colleagues in the sales department agree that the inferior products are over-priced.
管理学第14章测试题
