管理学习题4

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48) Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

A) Whites favor affirmative action programs and policies to a far greater degree than do African Americans.

B) African Americans generally do worse than Whites in decisions related to the workplace.

C) Individuals in workplaces tend to favor colleagues of a race other than their own in performance evaluations, promotion decisions, and pay raises.

D) Whites and African-Americans display statistically significant and consistent differences in absenteeism rates, applied social skills at work, and accident rates. Answer: B Page Ref: 107

Topic: What Do Managers Do? Objective: 3

Difficulty: Moderate

Classification: Conceptual

49) Which of the following racial groups have been the focus of most race and ethnographic studies of workplace diversity in the U.S.? A) Hispanics and Asians

B) Whites and Native Americans C) African Americans and Whites D) Asians and African Americans Answer: C Page Ref: 107

Topic: What Do Managers Do? Objective: 3 Difficulty: Easy

Classification: Conceptual

50) Which of the following statements is true of employing disabled employees?

A) Hiring people with disabilities leads to higher employment costs and lower profit margins. B) Workers with disabilities lack job skills and experience necessary to perform as well as their abled counterparts.

C) Employees with disabilities are exempt from potential disciplinary action and there are high costs associated with accommodating disabled employees.

D) A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance. Answer: D Page Ref: 108

Topic: What Do Managers Do? Objective: 3

Difficulty: Moderate

Classification: Conceptual

51) Lulumelon owns a chain of fashion stores that serve men, women, and children clothing

categories. Jay, a motor accident victim with an amputated leg, applies for a position at one of the stores in an upmarket location. Which of the following assumptions by Lulumelon would prevent them from hiring him?

A) Most workers with disabilities require no accommodation but for those who do, more than half of the workplace modifications cost $500 or less.

B) A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance is concerned.

C) There is no set of guidelines on how to take any potential disciplinary action with disabled employees.

D) Absentee rates for sick time are virtually equal between employees with and without disabilities. Answer: C Page Ref: 108

AACSB: Analytic Skills Objective: 3

Difficulty: Moderate

Classification: Application

52) Which of the following diversity factors has been called the \A) sexual orientation B) gender identity C) religious belief D) ethnic origin Answer: A Page Ref: 109 Objective: 3 Difficulty: Easy

Classification: Conceptual

53) U.S. federal law does not prohibit discrimination against employees on the basis of ________. A) race B) religion C) age

D) sexual orientation Answer: D Page Ref: 109

Topic: What Do Managers Do? Objective: 3 Difficulty: Easy

Classification: Conceptual

54) ________ is a term that describes a tendency or preference toward a particular perspective or ideology. A) Bias B) Logic

C) Impartiality D) Reasoning Answer: A Page Ref: 110

Topic: What Do Managers Do? Objective: 4 Difficulty: Easy

Classification: Conceptual

55) ________ refers to a preconceived belief, opinion, or judgment toward a person or a group of people.

A) Prejudice B) Impartiality C) Equanimity D) Objectivity Answer: A Page Ref: 110 Objective: 4 Difficulty: Easy

Classification: Conceptual

56) What type of discrimination are older workers in an organization subjected to if they are laid off for being highly paid and having lucrative benefits? A) incivility B) intimidation

C) discriminative policies D) exclusion Answer: C Page Ref: 111

AACSB: Analytic Skills Objective: 4

Difficulty: Moderate

Classification: Application

57) Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________. A) integration B) assimilation C) stereotyping D) dimunition Answer: C Page Ref: 111 Objective: 4 Difficulty: Easy

Classification: Conceptual

58) Which of the following examples would be considered appropriate stereotyping? A) assuming women to be particularly bad drivers

B) bracketing working mothers as not being committed fully to their jobs C) assuming red-haired people have rather nasty tempers

D) asking someone from accounting to help with a budgeting problem Answer: D Page Ref: 111

AACSB: Analytic Skills Objective: 4 Difficulty: Easy

Classification: Application

59) Discrimination refers to ________.

A) a preconceived belief, opinion, or judgment toward a person or a group of people B) a tendency or preference toward a particular perspective or ideology

C) judging a person based on a perception of a group to which that person belongs

D) someone acting out their prejudicial attitudes toward people who are the targets of their prejudice Answer: D Page Ref: 111 Objective: 4 Difficulty: Easy

Classification: Conceptual

60) What type of discrimination is said to have occurred when certain actions taken by

representatives of an organization deny equal opportunity to perform or unequal rewards for performance? A) exclusion

B) discriminatory practices or policies C) incivility D) intimidation Answer: B Page Ref: 111 Objective: 4 Difficulty: Easy

Classification: Conceptual

61) As a form of discrimination, incivility is said to occur when ________. A) an employee is excluded from job opportunities or social events

B) an employee belonging to a specific group is overtly threatened or bullied C) an employee's opinions are consciously ignored D) an employee is denied equal opportunity to perform Answer: C Page Ref: 111 Objective: 4

Difficulty: Moderate

Classification: Conceptual

62) Which of the following is an example of workplace discrimination in the form of exclusion? A) Older workers may be targeted for layoffs because they are highly paid and have lucrative benefits.

B) African American employees at some companies have found nooses hanging over their work stations.

C) Female lawyers note that male attorneys frequently cut them off or do not adequately address their comments.

D) Many women in finance claim they are assigned to marginal job roles or are given light workloads that don't lead to promotion. Answer: D Page Ref: 111

Topic: Why Study Management? AACSB: Analytic Skills Objective: 4

Difficulty: Moderate

Classification: Application

63) What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees? A) mockery and insults B) discriminatory policies C) exclusion D) intimidation Answer: A Page Ref: 111

Topic: Why Study Management? Objective: 4 Difficulty: Easy

Classification: Conceptual