管理学习题4

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33) Amanda works as a technical support executive at ColoWare Systems. Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?

A) Amanda does not believe in engaging in gossip about her coworkers.

B) Amanda prefers working late every evening to working over the weekend. C) Amanda has a Swedish mother and an African American father. D) Amanda tends to dominate discussions among her co-workers. Answer: C Page Ref: 100

AACSB: Analytic Skills Objective: 1

Difficulty: Moderate

Classification: Application

34) How does surface-level diversity differ from deep-level diversity?

A) Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences.

B) Surface-level diversity can affect the way people view organizational rewards and their

communication with other, while deep-level diversity do not necessarily reflect the ways people think or feel.

C) Surface-level diversity can affect the way people perceive others, especially in terms of

assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work.

D) Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people. Answer: C Page Ref: 100 Objective: 1

Difficulty: Moderate

Classification: Conceptual

35) Which of the following correctly reflects the characteristics of the current U.S. population? A) Nearly one in five Americans today is an immigrant.

B) The median age of the U.S. population has risen significantly over the last decade. C) The Asian population in the United States is presently the largest ethnic group. D) The Hispanic community represents nearly one-third of the total U.S. population. Answer: B Page Ref: 103

Topic: Who Are Managers? Objective: 1

Difficulty: Moderate

Classification: Conceptual

36) Which of the following statements is true of the changing trends in U.S. workplaces?

A) The surge in immigration, especially over the last two decades, has flooded the United States with low-wage foreign labor.

B) Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values.

C) In most U.S. metropolitan cities, more immigrants are employed in low-wage jobs like construction, cleaning, or manufacturing, than in white-collar occupations.

D) People now entering the workforce are significantly older, less ethnically diverse and/or natively-born. Answer: B Page Ref: 103

Topic: What Is Management? Objective: 2

Difficulty: Moderate

Classification: Conceptual

37) The total world population in 2010 is estimated at almost 7 billion individuals. The total world population is forecasted to hit 9 billion by 2050, at which point the United Nations predicts the total population will either stabilize or peak after growing for centuries at an ever-accelerating rate. The main reason for this major shift is ________.

A) the unprecedented rate at which world population is aging B) the decline in birthrates as nations advance economically

C) the high level of mobility of the international workforce across national borders

D) the alarming rate of depletion of natural resources necessary for sustaining the population Answer: B Page Ref: 104

Topic: What Is Management? Objective: 2

Difficulty: Difficult

Classification: Conceptual

38) Which of the following trends has been observed in the world population in terms of aging? A) People aged 65 and older will soon outnumber children under age 5 for the first time in history. B) The world's population aged 80 and over is projected to shrink to less than half its current estimate between the years 2008 and 2040.

C) The world's population is growing younger at a faster rate than it did in comparison with the previous two centuries.

D) As nations have advanced economically, birthrates have increased in proportion and contributed to the subsequent decrease in the median age of the world's population. Answer: A Page Ref: 104

Topic: What Is Management? Objective: 2

Difficulty: Moderate

Classification: Conceptual

39) Trends observed in the shifting world population indicate that people aged 65 or more will soon outnumber those aged 5 or less. Also, the world's population aged over 80 is expected to nearly triple by the year 2040. Which of the following is a likely implication of such population trends?

A) decreasing demands on social entitlement programs B) increasing global savings rates C) dwindling labor supply

D) decreasing preference for white-collar occupations Answer: C Page Ref: 105

Topic: What Is Management? Objective: 2

Difficulty: Moderate

Classification: Conceptual

40) Which of the following perceptions do employers typically have of older employees? A) lack of sound judgement B) resistant to new technology C) weak work ethic

D) uncommitted to doing quality work Answer: B Page Ref: 105

Topic: What Is Management? Objective: 3 Difficulty: Easy

Classification: Conceptual

41) What positive perception do employers typically have of older employees? A) enthusiastic towards new technology B) open to change C) strong work ethic D) flexible and adaptable Answer: C Page Ref: 105

Topic: What Is Management? Objective: 3 Difficulty: Easy

Classification: Conceptual

42) Which of the following statements is true of gender diversity in workplaces?

A) No consistent male-female differences exist in problem-solving ability, analytical skills, competitive drive, motivation, sociability, or learning ability.

B) Today, men make up nearly two-thirds of the workforce, while women account for the remaining third.

C) Affirmative action policies have resulted in women, generally, starting their careers at higher levels than men.

D) Despite the disparity in representation in the workforce, women earn nearly as much as men do on a median basis. Answer: A Page Ref: 106

Topic: What Is Management? Objective: 3

Difficulty: Moderate

Classification: Conceptual

43) In which of the following areas is consistent male-female differences observed? A) problem-solving ability B) sociability

C) work schedule preferences D) competitive drive Answer: C Page Ref: 106

Topic: What Is Management? Objective: 3 Difficulty: Easy

Classification: Conceptual

44) Which of the following managerial styles is traditionally considered to be masculine? A) nurturing

B) leading by example C) collaborative D) inclusive Answer: B Page Ref: 106

Topic: What Is Management? Objective: 3 Difficulty: Easy

Classification: Conceptual

45) Which of the following managerial styles is traditionally considered to be feminine? A) authoritative

B) leading by example C) inclusive

D) being directive Answer: C Page Ref: 106

Topic: What Do Managers Do? Objective: 3 Difficulty: Easy

Classification: Conceptual

46) ________ is the biological heritage (including physical characteristics such as one's skin color and associated traits) that people use to identify themselves. A) Nationality B) Ethnicity C) Culture D) Race Answer: D Page Ref: 107

Topic: What Do Managers Do? Objective: 3 Difficulty: Easy

Classification: Conceptual

47) ________ refers to the social traits that are shared by a human population. A) Race B) Ancestry C) Nationality D) Ethnicity Answer: D Page Ref: 107

Topic: What Do Managers Do? Objective: 3 Difficulty: Easy

Classification: Conceptual