CORRECTIVE ACTION REQUEST (CAR) □Complete 完整的（8D） □ Short Form简式的( D4, D5, D6 & D7 Only)
Steps 1 - 3 and estimated time for resolution must be completed within 12 hours 步骤1 - 3,预计解决时间必须在12小时内完成
Step 4 - 7 must be completed within 2 weeks, in case of more than 2 weeks; detailed plan must be attached 步骤4 - 7必须在2周内完成,如果超过2周,必须附详细的计划
Date Issued发出日期
CAR Number CAR编号 Recurrence of defect 是否重复发生
Yes ? - No ■ If yes: old CAR No.对应旧的
CAR No.:
Issued To发放给: Supplier供应商: CAR Requestor 要求者: Part Number产品型号: Part Des: Qty controlled检测数量: Qty. Rejected不良数量: Defect Description缺陷描述: ? Who: ? What: ? Why: ? When: ? Where: ? How:
? How Many: ?
Traceability Data (e.g. cast lot no.; delivery slip no.; serial number, colour dots,):
可追溯性数据（货柜号；送货单号；批次号；色彩点；）
Photo / Sketch图片/草图
Effects Estimation影响效果评估: Request originated by要求来源于:
□Customer Spill 客户处 □Internal Inspections内部检查 □ Customer Satisfaction客户投诉 □Logistics物流 / Packaging包装 □ Other______________ CAR information sent to: CAR信息发送到:
□Supplier Quality供应商质量 □Process Quality制程质量 □ Customer Quality 客户质量 □ Production Dept生产部
□ Technology Dept 技术部 □ Process Technology Dept过程工艺部
□Suppliers供应商 □Other采购部_____________
Cost Recovery will be requested是否需要成本补偿
( 1 ) Select a Team ( Must have \
确定团队（必须有“接受/认同”和解决问题的能力）
Team Leader 团队组长
Manufact. Engineering 制造工程师
Process Engineering 工艺工程师 Manufacturing 生产部
Supplier Quality 供应商质量
Process Quality 过程质量
Customer Quality 客户质量 Other 其他
Yes No
LPR-QR-807-04 B3 1 / 4
CORRECTIVE ACTION REQUEST (CAR) ( 2 ) Define & Describe the problem (Analyze the problem freq., loc., effects, etc., and define desired solutions) :定义
&描述问题（分析问题频率、地方、效果等,并定义所需的解决方案）
? Who: ? What: ? Why: ? When: ? Where: ? How:
? How Many: ?
Frequency of problem (ppm): 问题的频率（PPM）：
Reasons of non-detestability: 非检测的原因：
Estimation of consequences: 后果评估：
Extension to other Part Numbers/Lines/Plants: 扩展到其他零件编号、生产线、工厂：
( 3 ) Containment: (Immediate actions required to eliminate defects at supplier, mfg., and customer locations)
围堵措施： （需要确认缺陷问题在供应商、生产线和客户处的数量）
VERIFY 查证
Supplier供应商处 Warehouse库存品 WIP在制品
Customer客户处 Others
OK
NON OK
Action / Notes / Identification of OK parts
行动、备注、识别好的部分
Impact %
Temporary Countermeasure (until the implementation of definitive corrective actions) : Timing 临时对策（直到确定的纠正措施的实施）
1)
( 4 ) A) Identify Root Cause applying cause effect
analysis确定根本原因应用造成影响的分析 Material物料: NA
Machine机器: NA
Method方法: NA Man人: NA
(4) B Identify Root Cause with min.“3 why-why ”: 确定根本原因和最少有“3个为什么” Why ?
Why ? Why ?
Why ?
LPR-QR-807-04 B3 2 / 4
CORRECTIVE ACTION REQUEST (CAR) Why ? Measurement测量:
NA
Why ? Environment环境:
N/A
4) C) Verify root Causes, 根本原因 the root causes are:根本原因是：
( 5 ) Permanent Corrective Action: (Choose & Implement Corrective Action ) 纠正措施：（选择和实施纠正措施）
?
?
Timing
Impact %
? ? ?
( 6 ) Verification of Corrective Action (Resp. Team) 纠正措施的验证: Quality department 质量部门
Corrective action implemented on (Date) ____ Pls see feasibility analysis report for long term action Tracking period: from week____to week ____
纠正措施实施(日期) ____ 请见上实现可行性分析报告长期行动跟踪期:从____星期到___星期 Documentation of Verification Evidence文档验证的证据:
■ Test and Measure results测试和测量结果 □ Capability性能 □Audit 审核 ■ Attribute Data属性数据 □ Fmea □ Control Plan 控制计划
□ Preventive Maintenance Instruc. 预防性维护的教诲 □ Other____________
Information sent to信息发送到: ■Supplier Quality供应商质量 □Process Quality制程质量 ■Customer Quality 客
户质量
□Customer Quality 客户质量 □Production Dept生产部 □Technology Dept 技术部 □Process Technology Dept过程工艺部 □Suppliers供应商 □Other_____________
( 7) Prevention预防: (Preventive action taken, to see this does not occur again预防行动确保不会再发生) (Resp. Team):
FMEA Updated FMEA更新 □ Yes ■No Date
Previous FMEA （以前FMEA）Severity严重性____ Occurrence发生率____ Detection探测度____ RPN_____
Revised FMEA （修改FMEA）Severity严重性____ Occurrence发生率____ Detection探测度____ RPN_____
Control Plan Updated控制计划更新 □Yes ■ No Date _______ Procedures Updated 操作指导更新 □Yes ■ No Date
Information to other plants信息给其他工厂 □ Yes ■No Date _______ Information to other Supplier 信息给其他供应商 □ Yes ■No Date _______ Other其他_____________________ □ Yes □ No Date _______ Audit signature Audit Date 审核签名： 审核日期：
( 8 ) Recognize team success ( Acknowledge team and communicate results) :
确认团队成功（承认团队和沟通的结果）
This CAR will be closed, If there are no more than two consecutive batches. 如果连续2批次无重复发生，这个CAR将会关闭
第1批次供货： 第2批次供货：
LPR-QR-807-04 B3 3 / 4
CORRECTIVE ACTION REQUEST (CAR) Evaluation of Corrective Action矫正行动有效性评估(Resp. Issuer)
□Acceptable可接受 □ Unacceptable不能接受
Remarks备注: _____
____________________________________________________________________________
Review Signature:___ ___________________________ Date:__ ____________
Communication to the Customer completed on (Date)向客户沟通完成日期 :__ _________
□ Accepted可接受 □ Unaccepted不能接受
Corrective action implemented starting from纠正措施实施开始日期 __________
附件：
LPR-QR-807-04 B3 4 / 4
8D报告模板-中英文 - 图文
