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外贸面试题汇总 

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这里分享如何面试的一些技巧,让你更加好的发挥自己; 我的成功经验能吹就吹但是吹起来要能放的下~呵呵 一、面试心理 在面试过程中,求职者处于一种接受提问与考察,同时又要自我表现的角色,给人一种始终处于压力的状态。这种角色往往让求职者出现两种极端倾向,或者因过于拘谨而表现不足,或因表现过分而卖弄做作。这两种倾向都会影响面试成绩。 所以把握良好的心态有助于面试的正常发挥。尽量避免以下问题: 1、恐惧心理: 有些求职者见到主考官就会莫名其妙地紧张和不安,无形中把自己放在和主考官不对等的位置上从而影响发挥。从人格上说,人人都是平衡的。这样便会增加自己的勇气,建立与对方平等的新关系,使面试顺利进行。消除恐惧的方法:人靠衣裳马靠鞍,穿上相应档次的服装,提高自信心,与对方建立起平等关系,不在心理上比别人低了一等,就不会胆怯了; 或者公开说出自己的紧张,让对方帮你放松,或者不妨干脆说出自己的感受,自嘲可以缓解紧张的情绪,使自己轻松起来; 发现对方仪容、服装以及谈吐等的弱点,减轻心理压力; 面试前或过程中认真做几次深呼吸,心情肯定会平静得多,使勇气倍增,消除心理胆怯、情绪紧张。 2、紧张心理: 很多求职者都承认自己在面试时精神紧张。陌生的环境,被决定自己命运的人提问,事关自己今后一段时间的发展前途,不可能不紧张。这里,提供几种克服紧张的方法:要做好充分的准备工作,预计到自己临场可能很紧张,应事先举办模拟面试,找出可能存在的问题与不足,增强自己克服紧张的自信心;反复告诫自己,不要把一次面试的得失看得太重要,应该明白,自己紧张,你的竞争对手也不轻松,也有可能出差错,甚至可能不如你,同等条件下,谁克服了紧张,大方、镇定、从容地回答每个提问,谁就会取得胜利;不要急着回答问题,主考官问完问题后,求职者可以考虑三五秒钟后再作回答,在回答时,需要清晰表述自己的看法和情况,否则你一旦意识到自己语无伦次,会更紧张,结果导致面试难以取得应用的效果,所以切记,面试从头至尾声,讲话不急不慢,逻辑严密,条理清楚,让人信服。 3、怯场心理: 怯场心理是指在面试临场条件下心情过分紧张和焦虑,导致感觉的敏锐性下降,知识、技能的回忆受阻,注意力集中不起来,影响自己原有能力发挥的心理现象。如果求职者把面试视为关系自己终身前途的奋力一搏,一旦失败,什么前途、理想、荣誉、幸福都将付诸东流,抱有这样认识的,其面试焦虑水平必然很高。训练有素的求职者,对题型、解题思路、答题要点、答题要求等问题心中有数,加之知识储备较多,这样,在考场上就会得心应手、处之泰然,分清轻重缓急,井然有序地回答问题。倘若在面试过程中怯场,最好是转移注意力。可以数数,可以背英语字母表,也可以深呼吸,凡此种种转移注意力的方法都可以缓解已出现的怯场现象。 二、第一印象 面试的时候,第一印象对于主考官来说是评价求职者比较重要的标准之一。如果求职者没有给主考官留下比较好的印象,面试效果会有折扣。前面30秒的第一印象已经给了主考官对求职者大致的感觉,后面的问题更多的是去验证主考官对求职者判断,不断的肯定或否定,最终选择是否能进入下一轮面试或录取。 1、服装: 在选择如何着装时,先要考虑所应聘公司的性质及应聘的职位。譬如:应聘需要创新的职位,着装相对前卫一点、有个性一点也没有关系。 对男生而言,深色西装,再配上白色衬衣,打上款式简洁的领带,适合任何面试场合。女生的服装和男同学相比,有更多的选择。但着装大方、自然仍然是最好的选择。深色或者中性色的套装,配上半高跟的轻便鞋子,发型最好不要太张扬。当然,如果应聘的是艺术类或运动类气质,这时一身休闲、随意的打扮,反而能起到意想不到的效果。 2、面试礼仪: 提前5—10分钟到达面试地点效果最佳,迟到是最忌讳的。通常面试前总有一段时间要等候,如果应试人数较多,而你又是被安排在较后,那么你等待的时间就较长。等候使人心情烦躁,无端生些猜测,打乱早已准备好的步骤。遇到此种情况,你便可以把书或杂志拿来出来看。看书可以让人安静镇定。如果主考官迟到了,你手上有书或杂志,正好可以全神贯注地看,显出丝毫没注意的样子。如果主考官有意考察你,让你久等,你正好可以借着看书,表示你有足够的耐心,这样就避免了和主考官的正面冲突。和主考官发生哪怕是细微的不愉快的冲突,求职者是决不可能被录用的。轮到自己面试时,应在面试室外轻轻敲门,得到许可后方可进入。可主动与主考官打招呼,点头微笑或握手并问候, 礼貌的问候,有力的握手和自信是至关重要的。与主考官交谈时,不应始终注视对方的眼睛,目光要适当地移开,可以选择在对方的眉毛鼻子嘴巴等部位稍做停留,但不能漫不经心地四处张望。 当主考官示意面试结束时,应微笑起立,感谢用人单位给予你面试的机会,礼貌退出房间。 3、面试语言: 交流时要尽量避免使用不规范的语言,以免给主考官造成理解上的障碍。也不要为了表现自己而频繁地使用一些非常专业的术语,让主考官感觉你是在卖弄,产生适得其反的效果。另外,说话语速快慢要适当,太快会听不清楚,太慢会给人漫不经心的感觉。回答问题时,不要太着急,要看对方是否还有补充,一定要把问题的实质和核心搞清楚,然后再回答,以免忙中出错,在整个过程中,

你还要注意自己的身体语言,兴奋时不要手舞足蹈,话不投机时也不要面红耳赤。总之,在回答问题时,如果你把握重点,条理清楚,措词严谨、回答简洁完整,势必会使你的面试锦上添花、事半功倍。另外要注意倾听,听清楚面试者的话语,不要打断对方的谈话。准备好如何回答一些普遍的问题,并把这些问题引向一些能够证明自己胜任工作的事例。 三、面试过程技巧 接听面试电话的技巧: 当你的简历得到用人单位的认可后,通常情况下通知面试都是采取电话方式。很多公司的面试就是从电话通知开始,而不是等你来了公司后才开始。所以接听电话也是需要非常注意的。当来电话时如果你不方便回答对方的问题或询问相关事项,或者说坐车有噪音干扰,则应及早说明“对不起,我正在有事或听不清楚,能不能换个时间给您打电话?”等等,对方会通情达理地处理。当你能坦然放松地与对方进行电话交谈时,应该要对单位名称、招聘岗位等有所印象。若是你不大想去或其招聘条件没有说清楚的单位,可以在答应面试前问及诸如面试方式、职位、培训等问题,并作出是否面试的选择;若在接电话前已有了新的工作选择,则应及时告诉对方,若决定接受面试,则详细询问对方面试时间、地点、如何方便快捷到达、联系人、所需时间(从中可以判断对方对你的兴趣程度)、所需携带材料等情况,也可索要对方的办公电话号码,以便路途迷失方向时及面试后联系。结束电话之前,一定要感谢对方来电话,显示你的职业修养。 2、自我介绍: 自我介绍一般分成三部分:第一,介绍自己的学校及专业,这一部分可以少说一些;第二,自己的工作经验、学习到的知识经验以及自己的能力,这是介绍的重点;第三,自己对应聘的工作及企业的了解,这一点也是很重要的。 自我介绍是面试实战非常关键的一步,因为众所周知的“首因效应”的影响,你这2-3分钟见面前的自我介绍将在很大程度上决定你在各位考官心里的形象。这份介绍将是你所有工作成绩与为人处世的总结,也是你接下来面试的基调,考官可能基于你的材料与介绍进行提问。开场问候很重要,它有可能决定整个面试的基调。开场问候是给主考官的第一印象,从言谈举止到穿着打扮将直接影响到你被录取的机会。进门应该面带微笑,但不要谄媚。话不要多,称呼一声“您(们)好”就足够,声音要足够洪亮,底气要足,语速自然,总之彬彬有礼而大方得体,不要过分殷勤,也不要拘谨或过分谦让。自我介绍是很好的表现机会,内容:包括工作模式、优点、技能,突出成就、专业知识、学术背景等。 应把握以下几个要点:首先,要突出个人的优点和特长,并要有相当的可信度。特别是具有和招聘职位有相关实际工作经验的要突出自己在这方面的优势,最好是通过举例方式来验证一下;其次,要展示个性,使个人形象鲜明,可以适当引用别人的言论,如老师、朋友等的评论来支持自己的描述;第三,不可夸张,坚持以事实说话,少用虚词、感叹词之类;最后,要符合常规和逻辑,介绍时应层次分明、重点突出,使自己的优势很自然地逐步显露,不要一上来就急于罗列自己的优点。有一点必须紧记:话题所到之处。必须突出自己对该公司做出的贡献,如增加营业额、减低成本、发掘新市场、开发新客户等。 自我介绍要反复模拟练习,并找不同背景的亲朋好友提出修改意见,在陈述时,不能让人感觉在背纸稿,而应该是与朋友交流,语气中肯又不失激情。真是要感谢szfob,让我快速成长起来; 怎么样进入深圳外贸论坛szfob? 现在已经很出名了; 地球人都知道,搜索一下:szfob 或者是 外贸szfob 或者是 szfob论坛 就可以进入了; 怎么样记住这个论坛呢?sz是深圳的首字母拼音的缩写,Fob就是大家非常熟悉的外贸交易术语,所以其实你只需要记住szfob,就可以学习好外贸了,请认准szfob ,毕竟只有深圳外贸论坛szfob才是全国最专业的外贸论坛。如果你参加过一些公司的面试,不妨反思下你在面试过程中的得和失,邀请一些有经验的朋友进行点评,从而不断总结提高。

只要你在面试前要作好充分准备,面试的时候就不会慌乱,以下是本人参加今年面试前收集的材料,供参考面试时要注意礼貌,如鞠个躬面试后说谢谢,再鞠躬 祝你成功面试中提问问题的种类一般是与面试内容基本相吻合,面试内容包括哪些,提问的问题一般也应涉及到,当然也有些面试内容,如仪表仪态风度是无需专门提出问题的。

不仅由于仪表仪态风度无法提出相应的问题,而且由于一个人的仪表仪态风度体现在整个面试过程中,应试者的谈吐、风度、走路、坐、站立的姿态都可在观察中评定,应试者在整个面试过程中一般应实事求是地回答主考官提出的所有问题,而不要故意隐瞒一些不利于自己的情况,人的心理活动总是能够通过人的外在的一些东西表现出来,如表情肢体动作等,如果一个人在面试中说谎或故意隐瞒一些情况,就会感到心情紧张,进而表现为不敢直视主考官。

目光躲闪或者坐立不安,双手不知如何摆放等,有经验的主考官通过应试者的这些外在表现很容易就能看出应试者在说谎,这样反而弄巧成拙,不利于应试者,但如果应试者如实地回答了一些明显不利于自己的问题,反而会被主考官认为诚实、可靠,可以信赖 一、应试者个人概况一般情况下,有关个人背景的材料已填写在履历表内。

面试时再提问只是为了验证一下,或者以这些不需应试者思考的问题开始,有利于应试者逐渐适应展开思路,进入角色尤其是对那些一进入考场就显得紧张、拘谨的应试者,更该先提一些容易回答的问题,帮助他树立信心,诱导他正常发挥出自己的水平,这方面常问的问题有 1请介绍一下你的家庭状况,2你的籍贯在哪里?3现在你住在哪里?4你父母分别从事什么职业?5你有几个兄弟姐妹?分别在干什么?6你是否结婚了?妻子(或丈夫)从事什么职业?7你有孩子吗?几岁了?8你现在的生活状况怎么样?9你现在的居住情形怎样?是几居室、公房还是自宅?对这些问题,应试者不需怎么思考,但最重要的是一开始就要注意调整好自己的应试状。

充满自信口齿清楚回答全面、完整,但又要注意尽量简洁,一开始的应试状态如何会直接影响到整个面试过程中的表现,二、应试者的求学经历受教育的大体状况在履历表中已列出,提问这方面的情况是为了获悉更详细的情况,1从你的申请表中我了解到你进入××(高中),毕业于××年,请你进一步告诉我们一些有关申请表中所述的情况,并对你的高中阶段作一个简短的详细说明,尤其是那些对你的职业生活有影响的事件,2您觉得您的学校是哪一类的(必要的话。

说出它是大是小,在乡村还是在城市),简单地说你高中阶段过得怎么样?3你学过哪些课程(一般的,技术性的或者大学先修班)?4在学校。

你都参加过什么活动?5你的学习成绩如何?在班上所处的位置如何?你有哪些学习习惯?6有哪些人或事件对你的职业选择产生了影响?7你担任过什么职位?受到哪些奖励?(或获得过什么荣誉?取得过什么成就?)8读高中时你从事过什么社会工作?假期是怎么过的?9高中结束时你的职业考虑是什么?10我注意到从××年至××年你进入××学校学习,获得了××学位,你为什么选择这所学校?11你能告诉我,在大学阶段对你的职业生活有影响的事件吗?12一般地说。

你的大学生活情况如何?13你为什么选择这个专业?14你都主修过什么课程?选修过什么课程?为什么选修这些课程?15你参加什么校内团体?是作为一般的成员。

领导还是其他?你为什么参加这些团体?有什么收获?16你在大学有没有工作经历?如果有,工作种类是什么?是在学校期间还是假期?每周工作多长时间?你对之有什么感受?17对你选择职业有影响的因素有哪些?18毕业时你的职业考虑是什么?19在大学里你最喜欢哪些课程?为什么?成绩如何?总体来说,令招聘单位感兴趣的内容可适当多谈一些,如从事过什么社会工作?有什么感受?对这个问题,如果是肯定的回答,在谈感受时,应着重谈一谈有什么收获,如果没有参加过社会工作,应谈一谈校内课余时间或假期是如何度过的,从事了其他什么有意义的活动,再如你选修过什么课程?如果选修过一些和公务员工作有关的课程。

如公文写作,应着重谈一下这些课程主要讲了些什么,你有什么收益,再如曾获得什么荣誉和奖励?不要仅简单地回答获得什么,还要简要叙述一下为什么被授予这个荣誉, 三、应试者的工作经历1你曾从事过什么工作?(如果曾从事过与公务员有关的其他工作,可详细谈一谈,从中吸取了些什么对公务员工作有益的经验,)2你大学毕业后的第一个职业是什么?3在原来单位,你担任过什么职务?4在原单位你做出了哪些自己认为最值得骄傲的成就?(除了简单列出成就外,可略为详细谈一下是如何取得这些成就的?但叙述中不能只提及自己的功劳。

同事的帮助、领导的支持都要略微提一下,)5你在原单位,遇到过什么困难?你是怎样处理和应付的?(如果你当时对问题的处理有不妥之处,还可再补充一下,如果你现在遇到类似问题会如何处理,在谈遇到过什么困难,尽量谈一下在业务上曾遇到的困难,其它方面的困难尽量少涉及或不涉及,)。

外贸面试经典问题回答思路

]① Q:请你自我介绍一下

思路: 1、这是面试的必考题目。 2、介绍内容要与个人简历相一致。 3、表述方式上尽量口语化。 4、要切中要害,不谈无关、无用的内容。 5、条理要清晰,层次要分明。6、事先最好以文字的形式写好背熟。 ② Q:你为什么选择我们公司?

思路: 1、 面试官试图从中了解你求职的动机、愿望以及对此项工作的态度。 2、 建议从行业、企业和岗位这三个角度来回答。 3、 参考答案——“我十分看好贵公司所在的行业,我认为贵公司十分重视人才,而且这项工作很适合我,相信自己一定能做好。”

这通常是面试官最先问到的问题。此时面试官就开始评断录用与否了,建议大家先判断自己去应征的工作性质,是专业能力导向呢,或是需要沟通能力,其实现在市场多以服务为方向,所以口才被视为基本能力之一,所以在此时就要好好表现自己的口才,而口才较差者就务必表现出自己的专业能力即诚意,弥补口才不足的部帧?

回答这个问题时,一定要积极正面,如想要使自己能有更好的发展空间,希望能在相关领域中有所发展,希望能在公司多多学习等等?此时可以稍稍夸一下面试公司,但切记一定要诚恳,不然可是会画蛇添足,得不偿失哦!对于社会新鲜人的建议则是,由于之前没有工作经验,所以建议你可以坦承的说出自己的动机,不过用语还是要思考一下。 ③ Q:对这项工作,你有哪些可预见的困难?

思路: 1、 不宜直接说出具体的困难,否则可能令对方怀疑应聘者不行。 2、 可以尝试迂回战术,说出应聘者对困难所持有的态度——“工作中出现一些困难是正常的,也是难免的,但是只要有坚忍不拔的毅力、良好的合作精神以及事前周密而充分的准备,任何困难都是可以克服的。” ④ Q:我们为什么要录用你?

思路: 1、 应聘者最好站在招聘单位的角度来回答。 2、 招聘单位一般会录用这样的应聘者:基本符合条件、对这份工作感兴趣、有足够的信心。 3、 如“我符合贵公司的招聘条件,凭我目前掌握的技能、高度的责任感和良好的饿适应能力及学习能力,完全能胜任这份工作。我十分希望能为贵公司服务,如果贵公司给我这个机会,我一定能成为贵公司的栋梁!” ⑤ Q:你是应届毕业生,缺乏经验,如何能胜任这项工作?

思路: 1、 如果招聘单位对应届毕业生的应聘者提出这个问题,说明招聘单位并不真正在乎“经验”,关键看应聘者怎样回答。 2、 对这个问题的回答最好要体现出应聘者的诚恳、机智、果敢及敬业。 3、 如“作为应届毕业生,在工作经验方面的确会有所欠缺,因此在读书期间我一直利用各种机会在这个行业里做兼职。我也发现,实际工作远比书本知识丰富、复杂。但我有较强的责任心、适应能力和学习能力,而且比较勤奋,所以在兼职中均能圆满完成各项工作,从中获取的经验也令我受益非浅。请贵公司放心,学校所学及兼职的工作经验使我一定能胜任这个职位。” ⑥ Q:如果我录用你,你将怎样开展工作

思路: 1、 如果应聘者对于应聘的职位缺乏足够的了解,最好不要直接说出自己开展工作的具体办法, 2、 可以尝试采用迂回战术来回答,如“首先听取领导的指示和要求,然后就有关情况进行了解和熟悉,接下来制定一份近期的工作计划并报领导批准,最后根据计划开展工作。 ⑦ Q:你能为我们做什么?

思路: 1、 基本原则上“投其所好”。 2、 回答这个问题前应聘者最好能“先发制人”,了解招聘单位期待这个职位所能发挥的作用。 3、 应聘者可以根据自己的了解,结合自己在专业领域的优势来回答这个问题。 ⑧ Q:你希望与什么样的上级共事?

思路: 1、 通过应聘者对上级的“希望”可以判断出应聘者对自我要求的意识,这既上一个陷阱,又上一次机会。 2、 最好回避对上级具体的希望,多谈对自己的要求。 3、 如做为刚步入社会新人,我应该多要求自己尽快熟悉环境、适应环境,而不应该对环境提出什么要求,只要能发挥我的专长就可以了。 ⑨ Q:与上级意见不一是,你将怎么办?

思路: 1、 一般可以这样回答“我会给上级以必要的解释和提醒,在这种情况下,我会服从上级的意见。”2、 如果面试你的是总经理,而你所应聘的职位另有一位经理,且这位经理当时不在场,可以这样回答:“对于非原则性问题,我会服从上级的意见,对于涉及公司利益的重大问题,我希望能向更高层领导反映。” ⑩ Q:谈谈你的缺点

思路: 1、 不宜说自己没缺点。 2、 不宜把那些明显的优点说成缺点。 3、 不宜说出严重影响所应聘工作的缺点。 4、 不宜说出令人不放心、不舒服的缺点。 5、 可以说出一些对于所应聘工作“无关紧要”的缺点,甚至是一些表面上看是缺点,从工作的角度看却是优点的缺点。 ? Q:谈一谈你的一次失败经历

思路: 1、 不宜说自己没有失败的经历。 2、 不宜把那些明显的成功说成是失败。 3、 不宜说出严重影响所应聘工作的失败经历, 4、 所谈经历的结果应是失败的。 5、 宜说明失败之前自己曾信心白倍、尽心尽力。 6、 说明仅仅是由于外在客观原因导致失败。 7、 失败后自己很快振作起来,以更加饱满的热情面对以后的工作。 ? Q:你有什么业余爱好?

思路: 1、 业余爱好能在一定程度上反映应聘者的性格、观念、心态,这是招聘单位问该问题的主要原因。 2、 最好不要说自己没有业余爱好。 3、 不要说自己有那些庸俗的、令人感觉不好的爱好。 4、 最好不要说自己仅限于读书、听音乐、上网,否则可能令面试官怀疑应聘者性格孤僻。 5、 最好能有一些户外的业余爱好来“点缀”你的形象。 ? Q:你最崇拜谁?

思路: 1、 最崇拜的人能在一定程度上反映应聘者的性格、观念、心态,这是面试官问该问题的主要原因。 2、 不宜说自己谁都不崇拜。 3、 不宜说崇拜自己。 4、 不宜说崇拜一个虚幻的、或是不知名的人。 5、 不宜说崇拜一个明显具有负面形象的人。 6、 所崇拜的人人最好与自己所应聘的工作能“搭”上关系。 7、 最好说出自己所崇拜的人的哪些品质、哪些思想感染着自己、鼓舞着自己。 ? Q:你的座右铭是什么?

思路: 1、座右铭能在一定程度上反映应聘者的性格、观念、心态,这是面试官问这个问题的主要原因。 2、不宜说那些医引起不好联想的座右铭。 3、不宜说那些太抽象的座右铭。 4、不宜说太长的座右铭。 5、座右铭最好能反映出自己某种优秀品质。 6、 参考答案——“只为成功找方法,不为失败找借口” ? Q:谈谈你的家庭情况

思路:1、 况对于了解应聘者的性格、观念、心态等有一定的作用,这是招聘单位问该问题的主要原因。 2、 简单地罗列家庭人口。 3、 宜强调温馨和睦的家庭氛围。 4、 宜强调父母对自己教育的重视。 5、 宜强调各位家庭成员的良好状况。 6、 宜强调家庭成员对自己工作的支持。 7、 宜强

调自己对家庭的责任感。

(2)喜欢这份工作的哪一点?

相信其实大家心中一定都有答案了吧!每个人的价值观不同,自然评断的标准也会不同,但是,在回答面试官这个问题时可不能太直接就把自己心理的话说出来,尤其是薪资方面的问题,不过一些无伤大雅的回答是不错的考虑,如交通方便,工作性质及内容颇能符合自己的兴趣等等都是不错的答案,不过如果这时自己能仔细思考出这份工作的与众不同之处,相信在面试上会大大加分。

(3)自己的优缺点为何?

有许多面试官都喜欢问这个问题,目的是在于检视人才是否适当,求职者的诚恳度等等,在这之前应该好好分析自己,将自己的优点与缺点列张单子,在其中挑选亦是缺点亦是优点的部分,在回答问题时,以优点作为主要诉求,强调可以为公司带来利益的优点,如积极,肯学习是最普遍的回答,而缺点部分则建议选择一些无伤大雅的小缺点,或是上述那些模嶙两可的优缺点作为回答,这样才不会使面试官太过针对缺点做发挥,造成面试上的困难。

(4)对公司的了解有多少?

这时准备的功夫就派上用场,将你之前所吸收的信息发挥出来吧!至少也要知道公司的产品是哪些,提供哪些服务等等,不然面试官一问当场傻在那儿就糗大了,所以一定要事前准备!

(5)对工作的期望与目标何在?

这是面试者用来评断求职者是否对自己有一定程度的期望、对这份工作是否了解的问题。对于工作有确实学习目标的人通常学习较快,对于新工作自然较容易进入状况,这时建议你,最好针对工作的性质找出一个确实的答案,如业务员的工作可以这样回答:“我的目标是能成为一个超级业务员,将公司的产品广泛的推销出去,达到最好的业绩成效;为了达到这个目标,我一定会努力学习,而我相信以我认真负责的态度,一定可以达到这个目标。”其他类的工作也可以比照,只要在目标方面稍微修改一下就可以了?

(6)为什么要离职?

回答这个问题时一定要小心,就算在前一个工作受到在大的委屈,对公司有多少的怨言,都千万不要表现出来,尤其要避免对公司本身主管的批评,避免面试官的负面情绪及印象;建议此时最好的回答方式是将问题归咎在自己身上,例如觉得工作没有学习发展的空间,自己想在面试工作的相关产业中多加学习,或是前一份工作与自己的生涯规划不合等等,回答的答案最好是积极正面的。

(7)选择这份工作的原因为何?

这是面试官用来测试应聘者对工作理解度的问题,藉以了解求职者只是基于对工作的憧憬或是确实的兴趣来应征这份工作,此时之前所强调的事先研究功夫又再度派上用场,建议你的回答应以个人的兴趣配合工作内容特质,表现出高度的诚意,这样才可以为自己铺下迈向成功之路。

(8)你认为相关产业的发展为何?

这也是事前准备的功夫,多阅读一些相关的报章杂志,做一些思考,表现出自己对此相关产业的的认识,如果是同业转职者,可强调以自己的经验为基础所做的个人见解,但若是初次接触此一行业,建议采取较为保守的方式,以目前资讯所提供的资料为主作答,表现出高度兴趣及诚意为最高指导原

则。

(9)你希望的待遇为多少?

这是一个非常敏感的问题,其实在目前,一般大型企业在招聘时就会事先说明基本底薪等等薪资待遇为何,而一般中小型企业有许多仍以个人能力,面试评价做作为议薪的标准,所以建议求职者可以利用现在网络科技查询薪资定位的相关资料,配合个人的价值观,经验,能力等等条件,做出最基本的薪资底限,这时建议无工作经验者应采取保守的态度为准,以客观资料作为最主要考量重点,“依公司规定”的回答是不被建议的,这样不但表示出自己对于工作的自信程度不高,在薪资无法符合个人要求时更会造成许多困扰。

(10)在工作中学习到了些什么?

这是针对转职者提出的问题,建议此时可以配合面试工作的特点作为主要依据来回答,如业务工作需要与人沟通,便可举出之前工作与人沟通的例子,经历了哪些困难,学习到哪些经验,把握这些要点做陈述,就可以轻易过关了。

——人事主管最常面试的问题和最喜欢的答案

外贸面试问题1:如果我录用你,你认为你在这份工作上会待多久呢?

A.这问题可能要等我工作一段时间后,才能比较具体地回答。

B.一份工作至少要做3年、5年,才能学习到精华的部分。

C.这个问题蛮难回答的,可能要看当时的情形。

D.至少2年,2年后我计划再出国深造。

解答:选择B最多,A次之。B的回答能充分显示出你的稳定性,不过,这必须配合你的履历表上,之前的工作是否也有一致性。A的回答则是非常实际,有些人事主管因为欣赏应征者的坦诚,能够接受这样的回答。

外贸面试问题2:除了我们公司之外,你还应征了其它哪些公司呢?

A.除了向贵公司这样的计算机外设产品公司外,我还应征了××饮料公司、××软件设计公司及××化工公司。

B.因为是通过人才网站,所以有很多公司与我联络,不胜枚举。

C.由于我只对计算机公司较感兴趣,因此除贵公司外,我还应征了××及××公司。

D.我不是很积极地想换工作,这半年多来陆陆续续寄了一些履历,公司名字不太记得。

解答:最理想的回答是C。C的回答可以显示出应征者的目标明确,对于自己的下一个工作应该在哪里,思考得很清楚。

外贸面试问题3:你希望5年后达到什么成就?

A.做一天和尚敲一天钟,尽人事听天命、顺其自然。

B.依我的机灵及才干,晋升到部门经理是我的中期目标。

C.自己独当一面开公司。

D.“全力以赴”是我的座右铭,希望能随着经验的增加,被赋予更多的职责及挑战。

解答:最理想的回答是D。

外贸面试问题4:如果你离开现职,你认为你的老板会有什么反应?

A.很震惊,因为老板对我算是很信赖,我就如同他的左右手一样。

B.还好吧,他大概心里也有数,反正公司现在也不忙。

C.他大概习惯了,反正他手下的人来来去去已是司空见惯。

D.我想他一定会生气地破口大骂,他是一个相当情绪化的人。

解答:最理想的回答是A。面谈者想藉此了解,你和前(现)任主管的相处情形,以及你在主管心目中的地位如何?

外贸面试问题5:你为什么想来我们公司工作?

A.主要是这份工作的内容很吸引我。

B.贵公司在业界颇出名的,听说管理也很人性化。

C.我的大学同学在贵公司会计部工作,是他建议我来应征的。

D.贵公司所处的产业,以及在业界的声誉、工作性质,都很吸引我。

解答:最理想的回答是D,A次之。

28道外贸业务员面试问题精彩回答

问题一:\请你自我介绍一下\ 1、这是面试的必考题目。

2、介绍内容要与个人简历相一致。 3、表述方式上尽量口语化。

4、要切中要害,不谈无关、无用的内容。 5、条理要清晰,层次要分明。

6、事先最好以文字的形式写好背熟。 问题二:\谈谈你的家庭情况\

1、况对于了解应聘者的性格、观念、心态等有一定的作用,这是招聘单位问该问题的主要

原因。

2、简单地罗列家庭人口。

3、宜强调温馨和睦的家庭氛围。 4、宜强调父母对自己教育的重视。 5、宜强调各位家庭成员的良好状况。 6、宜强调家庭成员对自己工作的支持。 7、宜强调自己对家庭的责任感。 问题三:\你有什么业余爱好?\

1、业余爱好能在一定程度上反映应聘者的性格、观念、心态,这是招聘单位问该问题的主要原因。

2、最好不要说自己没有业余爱好。

3、不要说自己有那些庸俗的、令人感觉不好的爱好。

4、最好不要说自己仅限于读书、听音乐、上网,否则可能令面试官怀疑应聘者性格孤僻。 5、最好能有一些户外的业余爱好来\点缀\你的形象。 问题四:\你最崇拜谁?\

1、最崇拜的人能在一定程度上反映应聘者的性格、观念、心态,这是面试官问该问题的主要原因。

2、不宜说自己谁都不崇拜。 3、不宜说崇拜自己。

4、不宜说崇拜一个虚幻的、或是不知名的人。 5、不宜说崇拜一个明显具有负面形象的人。

6、所崇拜的人人最好与自己所应聘的工作能\搭\上关系。

7、最好说出自己所崇拜的人的哪些品质、哪些思想感染着自己、鼓舞着自己。 问题五:\你的座右铭是什么?\

1、座右铭能在一定程度上反映应聘者的性格、观念、心态,这是面试官问这个问题的主要原因。

2、不宜说那些医引起不好联想的座右铭。3、不宜说那些太抽象的座右铭。 4、不宜说太长的座右铭。

5、座右铭最好能反映出自己某种优秀品质。

6、参考答案——\只为成功找方法,不为失败找借口\ 问题六:\谈谈你的缺点\ 1、不宜说自己没缺点。

2、不宜把那些明显的优点说成缺点。

3、不宜说出严重影响所应聘工作的缺点。 4、不宜说出令人不放心、不舒服的缺点。

5、可以说出一些对于所应聘工作\无关紧要\的缺点,甚至是一些表面上看是缺点,从工作的角度看却是优点的缺点。

问题七:\谈一谈你的一次失败经历\ 1、不宜说自己没有失败的经历。

2、不宜把那些明显的成功说成是失败。

3、不宜说出严重影响所应聘工作的失败经历, 4、所谈经历的结果应是失败的。

5、宜说明失败之前自己曾信心白倍、尽心尽力。 6、说明仅仅是由于外在客观原因导致失败。

7、失败后自己很快振作起来,以更加饱满的热情面对以后的工作。 问题八:\你为什么选择我们公司?\

1、面试官试图从中了解你求职的动机、愿望以及对此项工作的态度。 2、建议从行业、企业和岗位这三个角度来回答。

3、参考答案——\我十分看好贵公司所在的行业,我认为贵公司十分重视人才,而且这项工

作很适合我,相信自己一定能做好。

问题九:\对这项工作,你有哪些可预见的困难?\

1、不宜直接说出具体的困难,否则可能令对方怀疑应聘者不行。

2、可以尝试迂回战术,说出应聘者对困难所持有的态度。工作中出现一些困难是正常的,也是难免的,但是只要有坚忍不拔的毅力、良好的合作精神以及事前周密而充分的准备,任何困难都是可以克服的。

问题十:\如果我录用你,你将怎样开展工作\

1、如果应聘者对于应聘的职位缺乏足够的了解,最好不要直接说出自己开展工作的具体办法,

2、可以尝试采用迂回战术来回答,如\首先听取领导的指示和要求,然后就有关情况进行了解和熟悉,接下来制定一份近期的工作计划并报领导批准,最后根据计划开展工作。

问题十一:\与上级意见不一是,你将怎么办?\

1、一般可以这样回答\我会给上级以必要的解释和提醒,在这种情况下,我会服从上级的意见。\、如果面试你的是总经理,而你所应聘的职位另有一位经理,且这位经理当时不在场,可以这样回答:\对于非原则性问题,我会服从上级的意见,对于涉及公司利益的重大问题,我希望能向更高层领导反映。\

问题十二:\我们为什么要录用你?\

1、应聘者最好站在招聘单位的角度来回答。

2、招聘单位一般会录用这样的应聘者:基本符合条件、对这份共组感兴趣、有足够的信心。 3、如\我符合贵公司的招聘条件,凭我目前掌握的技能、高度的责任感和良好的饿适应能力及学习能力,完全能胜任这份工作。我十分希望能为贵公司服务,如果贵公司给我这个机会,我一定能成为贵公司的栋梁!\

问题十三:\你能为我们做什么?\ 1、基本原则上\投其所好\。

2、回答这个问题前应聘者最好能\先发制人\,了解招聘单位期待这个职位所能发挥的作用。 3、应聘者可以根据自己的了解,结合自己在专业领域的优势来回答这个问题。 问题十四:\你是应届毕业生,缺乏经验,如何能胜任这项工作?\

1、如果招聘单位对应届毕业生的应聘者提出这个问题,说明招聘单位并不真正在乎\经验\,关键看应聘者怎样回答。

2、对这个问题的回答最好要体现出应聘者的诚恳、机智、果敢及敬业。

3、如\作为应届毕业生,在工作经验方面的确会有所欠缺,因此在读书期间我一直利用各种机会在这个行业里做兼职。我也发现,实际工作远比书本知识丰富、复杂。但我有较强的责任心、适应能力和学习能力,而且比较勤奋,所以在兼职中均能圆满完成各项工作,从中获取的经验也令我受益非浅。请贵公司放心,学校所学及兼职的工作经验使我一定能胜任这个职位。\

问题十五:\你希望与什么样的上级共事?\

1、通过应聘者对上级的\希望\可以判断出应聘者对自我要求的意识,这既是一个陷阱,又是一次机会。

2、最好回避对上级具体的希望,多谈对自己的要求。

3、如\做为刚步入社会新人,我应该多要求自己尽快熟悉环境、适应环境,而不应该对环境提出什么要求,只要能发挥我的专长就可以了。\

问题十六:\您在前一家公司的离职原因是什么?\

1、最重要的是:应聘者要使找招聘单位相信,应聘者在过往的单位的\离职原因\在此家招聘单位里不存在。2、避免把\离职原因\说得太详细、太具体。

3、不能掺杂主观的负面感受,如\太辛苦\、\人际关系复杂\、\管理太混乱\、\公司不重视人才\、\公司排斥我们某某的员工\等。

4、但也不能躲闪、回避,如\想换换环境\、\个人原因\等。

5、不能涉及自己负面的人格特征,如不诚实、懒惰、缺乏责任感、不随和等。 6、尽量使解释的理由为应聘者个人形象添彩。

7、如\我离职是因为这家公司倒闭。我在公司工作了三年多,有较深的感情。从去年始,由

于市场形势突变,公司的局面急转直下。到眼下这一步我觉得很遗憾,但还要面对显示,重新寻找能发挥我能力的舞台。\同一个面试问题并非只有一个答案,而同一个答案并不是在任何面试场合都有效,关键在于应聘者掌握了规律后,对面试的具体情况进行把握,有意识地揣摩面试官提出问题的心理背景,然后投其所好.

问题十七:为什么你是这份工作的最佳人选?

A、我干过不少这种职位,我的经验将帮助我胜任这一岗位。 B、我干什么都很出色。

C、通过我们之间的交流,我觉得这里是一个很好的工作地点。 D、你们需要可以生产出“效益”的人,而我的背景和经验可以证明我的能力,例如:我曾经…… 例题1:A、错误。经验是好的,但“很多相同职位”也许更让人觉得你并不总能保证很好的表现。

B、错误。很自信的回答,但是过于傲慢。对于这种问题合适的案例和谦虚更重要。

C、错误。这对雇主来说是一个很好的恭维,但是过于自我为中心了,答非所问。应该指出你能为雇主提供什么。

D、最佳答案。回答问题并提供案例支持在这里是最好的策略。 问题十八:描述一下你自己。

A、列举自己的个人经历、业余兴趣爱好等。 B、大肆宣扬一下自己良好的品德和工作习惯。 C、列举3个自己的性格与成就的具体案例。

例题2: A、错误。一般来说,招聘者更想通过这个问题了解你的习惯和行为方式。个人的详细资料对他们来说没有任何意义。

B、自大并不能让你从竞争中脱颖而出。回答完问题以后,你必须得到招聘者的信任并让他/她记住你。这样的宣扬并不成功。

C、 最佳答案。案例是你能力最好的证据。一个清晰简明有力的案例能让你从人群中脱颖而出,给招聘者留下好印象。因此,在面试以前最好考虑一下这份工作需要自己什么样的品质,做好准备。

问题十九:如果你被问到一个判断性问题,例如:你有没有创造性?你能不能在压力下工作?最好的答案是什么?

a) 回答“是”或“否”。

b) 回答“是”或“否”,并给出一个具体的例子。 c) 回答“是”或“否”,并做进一步的解释。

a) 错误。没有支持的答案总是显得不可信。即使是这种只需要回答“是”或“否”的问题也需要具体的解释。

b) 最佳答案。一个简短的具体安全可以很好地支持你的答案,同时,也能表明你的自信和真诚。

c) 错误。具体案例可以更简单有力地说明你的能力。在解释的时候,人们往往会跑题,夹杂不清。同时,最好不要用《应聘指南》之类上面的“经典”套话,那会让你像个“职业”应聘的。

问题二十:你期望在这个职位中找到什么?

a) 我想找到一个好机会,使得我可以运用自己的知识为公司发展做出贡献,同时也能为自己创造进一步的机会。

b) 我想找到一个可以认同我的努力和工作成果的公司。

c) 我想找到一个可以提供给我足够薪水的公司。我的工作很努力,值得给我那么多钱。 a) 最佳答案。这个答案展示了你的雄心壮志及愿意为好机会努力工作的品质。这个答案充满了信心和能量。

b) 错误。这个答案显得有些一相情愿意,招聘者也许会怀疑你日后为公司的好处(而不是为了你的个人实现)努力工作的可能性。

c) 错误。尽管我们工作在一定程度上是为了钱,但在面试中需要更好的处理。大部分招聘者寻找的是可以努力工作的员工并完成业绩的员工。过分强调收入在招聘中一般不会有好结果。

试题5:对我们公司都知道些什么?

a) 我事先看过一些贵公司的介绍,就我所知贵公司……

b) 我看过和听过的关于贵公司的一切都深深地吸引着我想加入这个团队。我知道这个行业是……,你们的客户是……。我最感兴趣的还有你们是……

c) 关于你们公司,我知道很多,我喜欢在你们公司工作。

a) 错误。这种描述方式显得你对自己所知的不太有信心,而且给跑题留下了大量的空间。 b) 最佳答案。尽管要说得这么准确需要好好准备一下,但是会使你的面试受益匪浅。(我每应聘一家公司,都会通过各种渠道,了解公司情况,且打印下来,面试时带上,有意无意表达出来,表示你很在乎公司,很在乎这份工作,你也早就成为公司的人)

c) 错误。这显得你对该公司什么都不知道。在面试中,充分的准备是无可替代的。 问题二十一:你有什么弱点?

a) 我的同事们什么事都抱怨的时候我总是很有挫折感。

b) 我不大看重个人名誉。对我来说,只要把事情做好,我不在乎谁得到名声。 c) 我不觉得自己有弱点。

a) 最佳答案。这个总是很圆滑地表现出你关注并且评价他人表现的能力。同时,也显示了你有很好的批评技巧,这对什么职位都重要。

b) 错误。这显得你不大重视别人,过分看重结果,并且不大可能有很强的能力帮助他人发展。

c) 错误。弱点也是了解一个人价值的重要方式,这种一维的答案很可能使得你忽略了招聘者想要的东西。

问题二十二:你的短期目标是什么? a) 短期内我只想得到一份工作。

b) 我已经有很多欠账了,所以短期内我想找到一份工作,然后尽我应有的责任。

c) 短期内我想找到一份适合自己的工作,对公司做出自己的贡献。今天我们谈的这份工作看起来是一个好机会,您能告诉我这份工作更详细的情况吗?

a) 错误。很久以来这样就行不通了。

b) 错误。这有可能是真实情况,但是没有公司会希望他的员工仅仅和公司是赤裸裸的金钱关系,而跟公司的长期目标没有关系。而且,公司并不喜欢有很多债务问题的员工。

c) 最佳答案。这个答案结合了“贡献”和“索取”两个方面,并重新回到了对这份工作的讲座上面来。

问题二十三:5年之后你会在什么地方?

a) 我还没想那么远,但是我真的想得到这份工作。

b) 如果选定的话,我会在公司的工作中不断地学习,在5年内和5年后尝试不同的岗位。我希望能在这样的公司里开始我的职业生涯。

c) 在远期,我会开一家自己的公司。

a) 错误。这个问题也许很容易将招聘者“吓跑”。

b) 最佳答案。这个答案显示了你追求“上进”的一面,又表现出你明白提升的过程是受多种因素影响的,而不会急功近利。同时,这个答案暗示了你将安于一家公司,而这正是招聘者喜欢的。

c) 错误。这将暗示你将通过这份工作学习,然后很有可能成为这家公司的竞争者。为什么公司会培养一个竞争者?

问题二十四:你对薪水的要求是什么? a) 我觉得我至少值年薪6万。

b) 我觉得薪水可以协商。贵公司在员工待遇上声誉一向不错,我相信我的待遇也不会差。 c) 钱对我来说并不重要,工作环境才是最重要的

a) 错误。在面试中我们总是应该更精巧地处理金钱问题。 b) 最佳答案。这很好地显示了你愿意为该公司工作的意愿。 c) 错误。这个答案显得有些一相情愿,招聘者也许会怀疑你日后只是为公司的好处而工作。 (当然,关于待遇,我应聘时如果企业提出,我会给个数,这与个人情况关系很大,所以还是选B好些)

问题二十五:如果我录用你,你认为你在这份工作上会待多久呢?

A.这问题可能要等我工作一段时间后,才能比较具体地回答。 B.一份工作至少要做3年、5年,才能学习到精华的部分。 C.这个问题蛮难回答的,可能要看当时的情形。 D.至少2年,2年后我计划再出国深造。

解答:选择B最多,A次之。B的回答能充分显示出你的稳定性,不过,这必须配合你的履历表上,之前的工作是否也有一致性。A的回答则是非常实际,有些人事主管因为欣赏应征者的坦诚,能够接受这样的回答。

问题二十六:除了我们公司之外,你还应征了其它哪些公司呢?

A.除了向贵公司这样的计算机外设产品公司外,我还应征了××饮料公司、××软件设计公司及××化工公司。

B.因为是通过人才网站,所以有很多公司与我联络,不胜枚举。

C.由于我只对计算机公司较感兴趣,因此除贵公司外,我还应征了××及××公司。

D.我不是很积极地想换工作,这半年多来陆陆续续寄了一些履历,公司名字不太记得。 解答:最理想的回答是C。C的回答可以显示出应征者的目标明确,对于自己的下一个工作应该在哪里,思考得很清楚。

问题二十七:如果你离开现职,你认为你的老板会有什么反应? A.很震惊,因为老板对我算是很信赖,我就如同他的左右手一样。 B.还好吧,他大概心里也有数,反正公司现在也不忙。

C.他大概习惯了,反正他手下的人来来去去已是司空见惯。 D.我想他一定会生气地破口大骂,他是一个相当情绪化的人。

解答:最理想的回答是A。面谈者想藉此了解,你和前(现)任主管的相处情形,以及你在主管心目中的地位如何?(我认为A有点过,可以说,前部门工作短期会有一定的问题,但如果能进入贵公司,我会先处理好XX公司的业务,做好工作交接,这是最基础的,我想咱们公司应该也如此)

试题问题二十八:你对新工作有何长短计划?

参考答案:第一,参加新工作是件让人高兴的事情,我觉得在正式工作前对自己进行能力评估,定个长远计划来评比自己工作后的工作表现,可以激励自己更加进步;

第二,长远计划要靠短期计划一步一步来实现,因此我到新单位后要尽快熟悉新单位的工作环境、工作节奏和认识同事,让自己能够很快上手工作。在工作过程中,虚心向同事学习,与同事融洽相处;

第三、我的长期计划,首先要继续深造自己,更新自己的知识结构,学海无涯,不能够自满于现在的知识量,在现有学历的基础上,再提高一个层次,其次要经过努力,在一定的时间内使自己岗位职务有一个提升,人往高处走,水往低处流,往往进步意味着向上发展,取得一个更重要的脚色。

常见的英文面试提问与回答 What Are Your Weaknesses?

This is the most dreaded question of all. Handle it by minimizing your weakness and emphasizing your strengths. Stay away from personal qualities and concentrate on professional traits: “I am always working on improving my communication skills to be a more effective presenter. I recently joined Toastmasters, which I find very helpful.“”

Why Should We Hire You?

Summarize your experiences: “With five years’ experience working in the financial industry and my proven record of saving the company money, I could make a big difference in your company. I’m confident I would be a great addition to your team.“”

Why Do You Want to Work Here?

The interviewer is listening for an answer that indicates you’ve given this some thought and are not sending out resumes just because there is an opening. For example, “I’ve selected key companies whose mission statements are in line with my values, where I know I could be excited about what the company does, and this company is very high on my list of desirable choices.“”

What Are Your Goals?

Sometimes it’s best to talk about short-term and intermediate goals rather than locking yourself into the distant future. For example, “My immediate goal is to get a job in a growth-oriented company. My long-term goal will depend on where the company goes. I hope to eventually grow into a position of responsibility.“”

Why Did You Leave (Are You Leaving) Your Job?

If you’re unemployed, state your reason for leaving in a positive context: “I managed to survive two rounds of corporate downsizing, but the third round was a 20 percent reduction in the workforce, which included me.“”

If you are employed, focus on what you want in your next job: “After two years, I made the decision to look for a company that is team-focused, where I can add my experience.“”

When Were You Most Satisfied in Your Job?

The interviewer wants to know what motivates you. If you can relate an example of a job or project when you were excited, the interviewer will get an idea of your preferences. “I was very satisfied in my last job, because I worked directly with the customers and their problems&#59; that is an important part of the job for me.“”

What Can You Do for Us That Other Candidates Can’t?

What makes you unique? This will take an assessment of your experiences, skills and traits. Summarize concisely: “I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user-friendly.“”

What Are Three Positive Things Your Last Boss Would Say About You?

It’s time to pull out your old performance appraisals and boss’s quotes. This is a great way to brag about yourself through someone else’s words: “My boss has told me that I am the best designer he has ever had. He knows he can rely on me, and he likes my sense of humor.“”

What Salary Are You Seeking?

It is to your advantage if the employer tells you the range first. Prepare by knowing the going rate in your area, and your bottom line or walk-away point. One possible answer would be: “I am sure when the time comes, we can agree on a reasonable amount. In what range do you typically pay someone with my background?“”

If You Were an Animal, Which One Would You Want to Be?

Interviewers use this type of psychological question to see if you can think quickly. If you answer “a bunny,“” you will make a soft, passive impression. If you answer “a lion,“” you will be seen as aggressive. What type of personality would it take to get the job done? What impression do you want to make?

8. Provide an example of how you acquired technical skills and converted them to practical application

Section 1 启动

1. Did you have any trouble finding us?

2. How do you know about this job and organization? 3. What kind of work do you want to do?

4. How would your friends describe you? Your professors? 5. What else should I know about you?

6. What are your expectations of your future employer?

7. What two or three things are important to you in your new position?

8. What goals have you set for yourself and how are you planning to achieve them? 9. Who has had the greatest influence on the development of your career interests? 10. Would your supervisor be surprised to learn that you are seeking new employment? 11. How long have you been looking for a job?

12. Why do you want to leave your current position? 13. Have you received any offers so far?

14. How far can you advance with your current employer?

15. If you are so happy where you are, why are you looking for another job? 16. Do you know much about our company, department, team? 17. Why would you like to work for us?

18. How does this job compare with others you’ve applied for? 19. What is the ideal position for you in any company?

20. Based on what you know about our industry right now, how does your ideal job stack up against the description of the job you’re applying for?

21. If you could make a wish, what would be you perfect job? 22. What causes you to lose your temper? 23. What two adjectives best describe you? 24. What are your best professional skills?

25. If you were in my position, would you hire you?

Section 2 历史

1. In your capacity as a _____ at _____ company, what did you actually do? Please provide details. 2. What do you feel are the biggest challenges facing this field? This industry? 3. Tell me about your last (or present) job.

4. What do you think it takes for a person to be successful in your particular area? 5. How long have you been looking for a position?

6. How have previous jobs equipped you for greater responsibility?

7. What aspects of your current job would you consider to be crucial to the success of the business? Why?

8. What was the least relevant job you have held?

9. How long will it take for you to make a contribution? 10. What did you enjoy most about your last job? 11. What did you enjoy least about your last job? 12. What was the biggest pressure on your last job?

13. Have you held other positions like the one you are applying for today? If yes, describe how you expect the positions to be the same.

14. In what ways do you expect them to differ?

15. What is the most important thing you learned from your previous experience that you would bring to this job?

16. If there were two things you could change in your last job, what would they be and how would you change them?

17. Why did you leave your last job?

18. Why do you think you were successful in your last job? 19. How has you r last job changed since you’ve held it?

20. Please describe your last supervisor’s management style.

21. If you could make one constructive suggestion to your last CEO, what would it be? 22. Of all the work you have done, where have you been the most successful?

23. Describe to me how your job relates to the overall goals of your department and company. 24. What are the most repetitive tasks in your job? 25. To what extent have you automated your last job? 26. What technical decisions did you have to make?

27. What decisions or judgment calls did you have to make in these areas? 28. What were the most important projects you worked on at your last job?

29. Can you give a ratio for the amount of time you worked alone to the amount of time you worked with others?

30. How effectively did your boss handle evaluations?

31. Tell me about a method you’ve developed to accomplish a job. What were its strengths and weaknesses?

32. How many hours a week, on the average, do you find it necessary to work to get your job done?

33. Can you describe a situation where a crisis occurred and you had to shift priorities and workload quickly?

34. How do you feel about your present workload?

35. How do you feel about your manager contributed to your choosing to leave your present job? 36. How do you think your supervisor will react when you tender your resignation? 37. Describe the most significant report or presentation you had to prepare.

38. What idea have you developed and implemented that was particularly creative or innovative? 39. Take me through a project where you demonstrated_____ skills.

40. Tell me about a team project of which you are particularly proud and your specific contribution. 41. Tell me about a difficult decision you had to make. 42. What made it difficult? What did you learn?

43. Describe the way your department is currently organized.

44. What was the hardest decision you ever had to make, and how did you handle it?

45. What are the most difficult aspects of your current job, and how do you approach them? 46. What has been your most important work-related innovation or contribution? 47. What caused you the most problems in executing your tasks?

48. How do you organize and plan for major projects? Recall for me a major project you worked on. How did you organize and plan for it?

49. What would you say are some of the basic factors that motivate you in your work?

50. You’ve had little experience in _____, how do you intend to learn what you need to know to perform well in this job?

第三章 工作能力

1. Please take me through your professional career. 2. Why have you chosen this particular field?

3. What aspects of your education do you rate as most critical? 4. What would your greatest business champion say about you? 5. What would your greatest business adversary say about you? 6. What are your long-range goals?

7. If we hired you, what are the top three goals you would like to see this company achieve? 8. What can you do for us that someone else cannot? 9. Have you done your best work yet? 10. What do you like most about this job?

11. What aspect of this job is the least appealing? 12. How do you plan your time?

13. What are three reasons for your success?

14. What kind of leader are you? Please provide an example.

15. What is the title of the person you report to and what are his or her responsibilities?

16. Think back to a time when you trained a new employee. Tell me exactly what you did to train that employee and bring the person up to the job’s performance standards. 17. What were the biggest decisions you made in the past six months?

18. How did you go about making them and what alternatives did you consider? 19. Can you describe a major project with which you encountered problems? 20. How did you resolve them and what were the results?

21. Describe one of the best ideas you have ever sold to a peer or supervisor. What were your approach and result?

22. What kinds of obstacles to completing assignments on time do you most frequently encounter at work? 23. What strategies have you devised to handle such obstacles? 24. How do you know you are doing a good job? 25. How do you prefer to measure performance?

26. Can you recall a time when you were less than pleased with your performance? 27. Can you describe some projects that were a result of your own initiative? 28. What prompted you to begin such projects? How did they end up? 29. What qualifications do you have to make you successful in this field? 30. Do you prefer to speak with someone or send a memo? 31. How do you motivate people?

32. Give an example of a situation in which you failed, and how you handled it.

33. What characteristics are the most important in a good manager? How have you displayed these characteristics?

34. What two or three accomplishments have given you the most satisfaction?

35. Describe a leadership role of yours and tell me why you committed your time to it.

36. Have you been in charge of budgeting, approving expenses, and monitoring departmental progress against financial goals?

37. What suggestions did you make in your last job to cut costs, increase profits, improve morale, increase output, etc.?

38. What results did you get? How do you know? How did you measure results? 39. What would you like to have done more of in your last job? 40. What specifics strengths did you bring to your last job?

41. What would you consider the three most significant accomplishments in your business life? 42. Think of something that you consider a failure in your career. What did you learn from it? 43. Can you think of an example of a lesson you learned from someone else’s mistake? 44. What risks did you take in your last few jobs? What was the result of those risks? 45. What languages do you speak?

46. What do you think differentiates you from the other applicants for this job? Why? 47. Why do you think you’d be a good fit for this job?

48. What do you do when you are having trouble solving a problem? 49. What interests you most about this position? 50. Have you ever hired anyone?

51. On what basis do you select a new hire?

52. Describe the people that you hired on your last job. Did they work out(工作进展)? How long did they remain at their jobs?

53. Have you ever fired anyone? On what basis did you fire them? 54. How would you describe your management philosophy?

55. What kind of references do you think your previous employer will give you? Why?

56. If you have complaints about your present employers, and they think so highly of you, why haven’t you brought your concerns to their attention?

57. The successful candidate for this position will be working with some highly trained individuals who have been with the company for a long time.

58. What is the most difficult situation you have faced? How did you handle it? 59. How did your supervisor get the best performance out of you? 60. How do you use deadlines in your work?

61. How would you do this hob differently from other people?

62. What personality traits do you think are necessary to succeed in this field?

63. Have you thought about why you might prefer to work with our firm as opposed to one of the other firms to which you’ve applied?

64. When some managers make a decision, they often feel a need to defend it. Can you describe a time when you changed a stated decision or opinion because you were persuaded you were wrong? 65. What would you do differently in your life? Your career?

66. If you could eliminate one responsibility from your last job, what would it be?

67. After being with the same company for so long, do you think it will be hard to adapt to a new organization?

68. Some people feel that spending so much time at one job demonstrates a lack of initiative. How do you respond to that?

69. What are the advantages of staying at one job a long time/

70. Since you were in the same job for such a long time, you’ve probably grown very comfortable in it — maybe even a bit stale. How would you cope with a new job in a company such as ours?

71. You’ve changed jobs quite frequently. How do we know you’ll stick around if we hire you?

72. How do you explain the diversity of jobs you’ve had? The positions don’t seem to be in a logical progression.

73. You’ve been with your current employer for only a short amount of time. Is this an indication that you’ll be moving around a lot throughout your career? 74. How long will you stay here at this company?

75. What strategies have you found to be successful in managing unfair criticism?

76. Can you describe a time when you pushed too hard for a project to the detriment of the project?

77. Give me some examples of different approaches you have used when persuading someone to cooperate with you.

78. How do you cope with the inevitable stresses and pressures of any job? 79. Worked effectively under pressure.

80. Handled a difficult situation with a coworker. 81. Were creative in solving a problem.

82. Were unable to complete a project on time.

83. Persuaded team members to do things your way. 84. Had to take a stand on an unpopular position.

85. Wrote a program (or report or strategic plan) that was well received. 86. Anticipated potential problems and developed a proactive response.

87. Had to make an important decision with limited facts. 88. Were forced to make an unpopular decision. 89. Had to implement an unpopular decision.

90. Were tolerant of an opinion that was radically divergent from your own. 91. Were disappointed in your behavior.

92. Used your political savvy to push through a program you really believed in. 93. Had to deal with an irate customer. 94. Delegated a project effectively. 95. Surmounted a major obstacle. 96. Set your sights too high. 97. Set your sights too low.

98. Prioritized the elements of a complicated project. 99. Lost (or won) an important contract or sale. 100. Hired (or fired) the wrong person.

10佳问题

1. Tell me about yourself using only one-word adjectives. The first question cuts through the creative writing of the resume and the stage acting of the interview (none of which is bad, merely obfuscating). The order of the adjectives is as much of a window as the adjectives themselves. The candidate will hit a very detectable pause after he or she has offered up the pertinent ones (usually three to six) and them it’s time to move on to a discussion of “why” to each one of those adjectives. Follow-up questions might include: have you always been that way? For example (name one of the adjectives), have you always been like that? If not, what caused you to change? What are the highs and lows that each of those adjectives have brought you?

2. What have been the biggest success and biggest mistake of your career? 3. What was the most useful criticism you ever received?

4. Describe the best person you ever worked for or who worked for you.

5. If your last boss were able to wave a magic wand over your head, what aspect of your performance would he or she fine-tune?

6. If you had the opportunity to do the last ten years of your career over again, what would you do differently?

7. Describe the most difficult decision you ever had to make. Reflecting back, was your decision the best possible choice you could have made? Why or why not?

8. If I were to speak with your current supervisor, what would he or she say are your current strengths and weaknesses?

9. Take as a given that you got this job, and that you have been doing it for three to six months, but things are just not working out. We are sitting here discussing the situation. What do you think you would say about what went wrong?

10. When you’ve had a really good day at work and you go home and kick back and you feel satisfied, what was it about that day that made you feel really good? When you have had a really bad day at work and you go home and feel upset, what was it about that day that made you feel really upset?

第四章 求职动机

1. What motivates you to put forth your greatest effort? 2. Describe your “dream” job.

3. What is the most important feature to you in a job?

4. Please rank the following from most important to least: job duties, hours, distance from work, pay, work environment.

5. What has been your greatest accomplishment in a work environment and why? 6. How important are external deadlines in motivating you? 7. How do you feel about your present workload?

8. Give me an example of a situation where you had to go above and beyond the call of duty to get something done.

9. What do you do when things are slow at work? 10. What have you learned from your mistakes?

11. What two or three accomplishments have given you the most satisfaction? Why? 12. How can we best reward you for doing a good job? 13. Why do you think you’ll be successful in this job? 14. What makes you proud of your work?

15. Tell me about a time when you went “out on a limb” in a job. 16. How do you like to be managed?

17. What kind of supervisor is likely to get the best performance out of you? 18. How important is it for you to learn new skills? 19. What new skills would you like to learn? 20. Do you consider yourself successful?

21. What are the most important rewards you expect out of your career? 22. What is more important to you: the salary or the challenge? 23. What do you think determines a person’s success in a firm? 24. Tell me about a project that really got you excited.

25. Do you generally cleat your desk at the end of each day?

第五章 背景

1. What distinguishes a great employee from a good one? 2. Do you set performance standards for yourself? 3. How do you cope with stress on the job? 4. How do you know if you’re doing a good job? 5. What do you need from your supervisor?

6. How will you communicate your frustration when those needs go unmet? 7. Would you rather formulate a plan or carry it out?

8. What was the last business or management book you read and what did you learn?

9. Where or to whom do you turn for help? What resources do you look for in completing a task?

10. What strategies do you use when you have a great deal of work to accomplish and not much time to do it?

11. Describe a time when you used your intuition to good result in support of a project.

12. Where would you like to go from here in your career, and how do you plan to accomplish your goals? 13. In what ways do you and your supervisor think alike?

14. How did you handle a relationship important to your organization when it was threatened? 15. How do you react when someone criticizes you?

16. What do you do when you have to make an important decision? 17. What does the word “success” mean to you? 18. What does the word “failure” mean to you?

19. How do you of about making important decisions?

20. What have you learned about working well under pressure? 21. Do you anticipate problems or react to them?

22. Would you describe yourself as a risk taker or someone who plays it safe? 23. What problems do you have getting along with others? 24. Rate yourself on a scale of one to ten. 25. What is your greatest strength?

第六章 团队工作

1. Define cooperation.

2. What kinds of people do you prefer to work with?

3. What kinds of people do you find it difficult to work with?

4. Tell me about a time when you said no to someone who asked you to drop everything to help them out.

5. Tell me about a time when a team fell apart. Why did it happen and what did you learn?

6. Tell me about a job or project where you had to gather information from many different sources and then synthesize the information in support of a business challenge. 7. How do you operate as a team player?

8. How do you deal with people with different backgrounds and value systems different from your own? 9. How do you schedule and commit to quiet time? 10. Do you prefer working with others or working alone?

11. What good or bad work habits did you pick up from your first job? 12. How do you know when a team has met its objectives? 13. Describe your approach to evaluating risk.

14. What is one thing a teammate can say to you that are guaranteed to make you lose confidence in him or her?

15. How do you get along with superiors? 16. How do you get along with coworkers?

17. How do you get along with people you’ve supervised? 18. What are your team-player qualities? Please be specific.

19. What have you learned about guarding against “group-think”? 20. Have you developed any special techniques for brainstorming?

21. Are you able to predict a people’s behavior based on your reading of them?

22. Tell me about a specific accomplishment you have achieved as a participant in a team.

23. Tell me about a time when your team made emotional decisions about the project. What happened and how did you handle it?

24. Tell me about an occasion when the team objected to your ideas. What did you do to persuade the team of your point of view?

25. As a team leader how much tolerance do you have for mistakes or false steps? In other words, if a team member wanted to do something in a way you were convinced were mistake, how would you weigh the team member’s learning experience against protecting the project?

26. Have you ever been in a team where people overrule you or won’t let you get a word in edgewise? How do you handle it?

27. In any team, there will always be a range of aptitudes. Not only is the spread of talents obvious, but also team members are in remarkable agreement about the distribution. Put any tem people in room and they will sort themselves out from top to bottom in short order. My question is, do you believe it is useful to the organization to formally rank team members?

28. As a member of a team, how do you see your role?

29. As a member of a team, how do you handle a team member who is not pulling his or her weight? 30. Tell me about a time when you had to confront a team member.

第七章 压力

1. What cherished management belief have you had to five up in order to get where you are? 2. Tell me about a time when your employer was not happy with your job performance. 3. Who is the toughest employer you ever had and why?

4. Have you ever had to work with a manager who was unfair to you, or was just plain hard to work with? Please give details.

5. What’s more important to you, truth or comfort?

6. At what time is it better to ask for forgiveness than to ask for permission? 7. Have you learned more from your mistakes or your successes? 8. Is honesty always the best policy?

9. How has your tolerance for accepting mistakes from your subordinates changed over the years?

10. You want to go swimming in a pool. The water is a little colder than comfortable. Are you the type of person who jumps in or do you wade in?

11. Where do you think the power comes from in your organization? Why? 12. How will you handle the least interesting or least pleasant tasks of this job? 13. What have you heard about the company or department that you don’t like? 14. If you were going to be fired, how would you like your supervisor to handle it? 15. On what occasions are you tempted to lie?

16. How have you been an agent for change in your current (or last) position?

17. Your supervisor tells you to do something in a manner you are convinced is dead wrong. What would you do?

18. What would you do if everyone in your department called in sick?

19. Say your supervisor left an assignment for you in your In-box, then left town for a week, you can’t reach him and you don’t fully understand the assignment. What do you do?

20. There are two applicants for one job. They have identical qualifications is every respect. How do you decide?

21. What do you want to hear first, the good news or the bad news? 22. What are some of the things your supervisor did that you disliked?

23. If you were on a magazine cover, what would the magazine be and what would the headline say? 24. What kinds of things do you worry about?

25. Finish this sentence,” I know I an taking a risk when…”

10大难题

1. What cherished management belief have you had to give up in order to get where you are? 2. What’s more important to you, truth or comfort?

3. Have you learned more from your mistakes or your successes? 4. Is honesty always the best policy?

5. How has your tolerance for accepting mistakes from your subordinates changed over the years? 6. Where do you think the power comes from in your organization? Why? 7. On what occasions are you tempted to lie? 8. Is the customer always right?

9. If you could organize the world in one of three ways—no scarcity, no problems, or no rules—how would you do it?

10. Should all business relationships have fixed terms, that is, expiration dates?

第八章 富含思想的问题

1. What was the last product or service you saw that took your breath away? 2. What’s the most significant compliment anyone has ever paid you? 3. How has your perspective of quality evolved over your career? 4. Is the customer always right?

5. How would you finish this sentence: “most people are basically…”

6. If you could organize the world in one of three ways —no scarcity, no problems, or no rules—how would you do it?

7. Who has been a major influence in your life?

8. How has your tolerance for accepting mistakes from your subordinates changed over the years? 9. Have you learned more from your mistakes or your successes?

10. What’s the unwritten contract between you and the people who report to you? 11. How have you benefited from your disappointments?

12. Can you suggest three reasons why manhole covers are round?

13. We are sending you on an assignment in Santa Barbara, California. You have an unlimited expense account. What kind of car are you going to rent?

14. Are you the type of person who likes to make lists or strike items off lists?

15. What would you do if your boss gave you a direct order to pursue a policy that you disagreed with?

16. What if the board of directors was reviewing a policy that would make such an activity improper but hadn’t ratified it yet?

17. What would you do if you saw a peer taking office supplies home? 18. Describe a situation where your work or an idea was criticized.

19. The business world is full of euphemisms. What’s your current favorite? 20. Should all business relationships have fixed terms, that is, expiration dates? 21. Is there anything positive to be said about conventional wisdom?

22. What did you accomplish at work the day before yesterday—in detail? 23. What’s the difference between a manager and a leader? 24. What is your philosophy of mentoring?

25. This is a role-play question. You are a consultant hired to assess me and the organization. Based on your observations at this interview, describe my operating style and those of all the other people you have met. Finally, tell me how I could improve the organization.

第九章 钱的问题

1. Can you review your salary history for me?

2. What salary, excluding benefits, are you making now? 3. How can we best reward you?

4. What kind of salary reviews or progress would you expect in this company? 5. In your professional opinion, how much do you think a job like this should pay? 6. What do you think you’re worth? 7. Why do you think you’re worth that?

8. How do you think your compensation should be determined? 9. What value can you add to our organization?

10. How much money do you want to be making five years from now? 11. How much did you make on your last job? 12. What sort of salary are you looking for? 13. Would you be willing to work for less?

14. What was the last raise you got? Were you satisfied? 15. How would you justify a raise to your current supervisor?

16. The salary you’re asking for is near the top of the range for this job, why should we pay this much? 17. How would you feel if a person reporting to you made more money than you? 18. Is money the most important aspect of the job for you?

19. What do you think of a process where subordinates have a say in the compensation of their supervisor? 20. What salary do you expect to make in this position? What do you base that figure on? 21. Have you ever worked on commission? Tell me about it?

22. Why aren’t you making more money at this point in your career?

23. On what criteria do you believe you should be evaluated and compensated? 24. How important are stock options or deferred payment plans to you? 25. What noncash aspects of your compensation are important to you?

第十章 评估具体技能

1. What extracurricular activities were you involved in? What made you choose those? Which of them did you most enjoy, and why?

2. What led you to select your major? Your minor? 3. Which of your courses did you like the least?

4. Was there a course you found particularly challenging?

5. If you were to start college over again tomorrow, what is the course you would take? Why? 6. In college, how did you go about influencing someone to accept?

7. Based on what you know of the job market, which of your course were the most useful? The least? 8. What advice would you give to a college student intending to go into your field? 9. What are your most memorable experiences from college?

10. Why don’t I see internships or work-study experiences on your resume?

11. In what courses did you get your worst grades? Why? How do you think that will affect your

performance on the job?

12. Why did you decide to go to college? 13. How was your college education funded?

14. What percentage of your college did you pay for and what sort of jobs did you have while you were in school?

15. What percentage of your college did you pay for and what sort of jobs did you have while you were in school?

16. Tell me a little about some of your extracurricular activities that would assist you in this job. 17. Why are you working in a field other than the one in which you have a degree? 18. What have you done to stay current in your field?

19. Are you satisfied with the grades you received in school? 20. Do you think your grades accurately reflect your ability?

21. Have you ever received a grade lower than you expected? If so, what did you do about it?

22. Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself? How did you handle it?

23. What competitive activities have you participated in? What did you learn from participation in competitive activities?

24. Has competition had any positive or negative impact on your accomplishments? How? 25. What’s one management lesson you learned in college? 26. Why do you want to get into this field?

27. I see that you do not have very much organizational work experience. What qualities do you have that especially qualify you for this position?

28. Your resume does not list any job experience in the past few years. Why not?

29. Why would you want to leave an established career at your present employer for an essentially entry-level position?

30. What specifically have you done that shows initiative? 31. What are the reasons for your success? 32. What are some of your pet peeves?

33. Which of your skills can stand improvement at this time? 34. Who (what) has been a major influence in your life? 35. Are you a self-starter? Can you give me an example?

36. Can you think of a challenge you faced? How did you deal with it? 37. Under what conditions have you been most successful?

38. Tell me about a time when you had to pull a team together quickly.

39. How, specifically, do you contribute toward an environment of teamwork? 40. What can you do to build teamwork here?

41. What has been the employee turnover in your department over the past two years? 42. How do you define employee morale?

43. What programs have you implemented to build morale among those reporting to you? 44. How do you keep your staff informed of new developments and organizational decisions?

45. Describe the relationship you feel should exist between a supervisor and those reporting to him or her. 46. Have you ever had to make an unpopular management decision? Tell me about one of those decisions and how you handled it?

47. How do you go about assigning and scheduling projects and assignments? 48. Describe your leadership style for me.

49. How do you measure your success as a leader?

50. How do you determine which individual’s need additional training?

51. What training have you offered other people? How do you measure its impact? 52. If you are hired for this job, how will you approach the first thirty days? 53. Do you believe in the value of strategic planning?

54. What is the most intellectually challenging thing you are looking for in a job and why? 55. How did you prepare for this interview?

56. What do you do when you know you’re right and others disagree with you? 57. Finish this sentence: “successful managers should…” 58. What are the advantages of diversity in the workplace? 59. What does the term “ time compression” mean to you?

60. What does the term “ total quality management ”mean to you?

61. Other than money (which is a given), what do you believe motivates people?

62. Can you give me three elements of your personal code of ethics for the workplace?

63. What experiences do you have in your background that show you are capable of creative risk taking? 64. What were your most memorable accomplishments in your last job?

65. Did you inaugurate any new policies (or systems) in any of the positions you’ve held? 66. What is the most difficult thing you ever tackled? How did you approach the problem? 67. What work is the most monotonous for you?

68. What does the term “global competition” mean to you?

69. Tell me what you think would be some good approaches to developing overseas markets during the next three years, especially considering the state of the dollar in today’s international markets.

70. Describe the most significant internal control weakness you ever identified and what you did to remedy it. What were the results?

71. Describe the most significant accounting operations reengineering project you have led. What were the results?

72. Do you perform employee salary reviews? If you do, what is your approach? 73. Tell me how you go about creating an annual budget.

74. What problems do you have in staying within your budget? 75. Distinguish between planning for the short, mid, and long term. 76. How do you quantify the results of your activities as a manager?

77. Have you ever completed a formal Return-on-investment calculation on a strategic investment? Please provide details.

78. Which spreadsheet programs do you prefer to work with?

79. How do you deal with unanticipated expenses? Can you give an example? 80. How do you evaluate the budget in your present position?

81. Tell me about a time when you underestimated a budget and had to ask for additional moneys?

82. Did you ever have to restructure your budget in the middle of the fiscal period? What approach did you take?

83. How would you create a budget in the position for which you are applying? 84. If we adopt a 401 plan, how often would you perform discrimination tests? 85. What’s the hardest thing about being a leader?

86. Are you a mentor to anyone? Who? What is your philosophy of mentoring? 87. What does the word “success” mean to you? 88. What does the word “failure” mean to you?

89. Describe a problem that you solved using employee involvement.

90. Tell me about the most difficult employee situation you ever had to handle. What did you do and what was the result?

91. Tell me about an employee who became more successful as a result of your management. 92. Describe your system for controlling errors in your own work and the work of your staff. 93. Which management gurus do you find most interesting? 94. What do you want to be doing five years from now? 95. What are your most important long-term goals?

96. Describe the people that you hired on your last job. Were they successful? How long did they stay with the company?

97. What has been your experience with major expansion or reduction of force?

98. How many immediate subordinates have you selected in the past two years? How did you go about it? Any surprises or disappointments?

99. How many immediate subordinates have you removed from their jobs in the last few years?

100. How do you feel your subordinates would describe you as a delegate? 101. Some managers keep a very close check on their organizations.

102. What have been the most important surprises you have noticed from things getting out of control?

103. Let’s talk about standards of performance. How would you describe your own standards? What would your subordinates say? What would your boss say?

104. Sometimes it is necessary to issue an edict to an individual or the entire staff. Do you have any examples o recent edicts you have issued?

105. What specific behaviors do you think contribute to your effectiveness as a supervisor?

106. From an opposite viewpoint, what behaviors do you think might interfere with your effectiveness as a supervisor?

107. In what respects do you feel you have improved most as a supervisor during the last few years? 108. Some managers are quite deliberate about such things as communications, development, and motivation. Do you have examples of how you addressed these areas?

109. How would you characterize your relationships with your last three supervisors? Any patterns? 110. Some managers are short-fused and impatient in their reactions. How would you describe your own patience?

111. Most of us can look back upon a new idea, a new project, or an innovation we feel proud of having introduced. Would you describe one or two such innovations you are particularly proud of? 112. What are the legitimate uses for office gossip or the rumor mill?

113. How would you handle a subordinate who deliberately went about a task in a way that contradicted your instructions yet were wildly successful?

114. Your boss is going on vacation for a month, and although it isn’t in your job description to do so, she asks you to work for another manager in her absence, what would you say and do?

115. Are you prepared to fill in for someone who has different, even lower-level, responsibilities? 116. Describe a time when you unfairly got caught up in office politics. 117. Can you sell me on our product or service?

118. What strategies do you employ fro finding common ground with your customers?

119. Can you give an example of how you are able to be positive about a product even when discussing a negative?

120. Have you found it helpful to take motes when talking to a customer? How? 121. If I were a prospect, what clues about me does this office give?

122. What strategies do you use to repeat the customer’s key concepts back to him or her during a sales pitch?

123. How do you turn an occasional buyer into a regular buyer?

124. Have you ever taken over an existing territory or desk? What was the volume when you started? What was it when you left?

125. What have you learned about using sales incentives to promote sales? 126. What strategies do you use to plant questions in your customer’s mind?

127. When is it appropriate to ask a prospect, “How much do you want to spend?”

128. Tell me about a time you adjusted your approach to a prospect based on their body language. 129. Tell me about a time when you followed up with a reluctant prospect and still failed to get the order.

130. Talk about a time when you overcame your own mental block or prejudices to make a sale. 131. Can you talk about a sales incentive program that motivated you? 132. Who are the motivation gurus you find most interesting?

133. When was the last time you sent a thank-you note to a customer? 134. How do you try to show each customer that he or she is important?

135. This job requires a large amount of travel. Do you think you have the ability and willingness to keep up?

136. When you cold-call a prospect, what obstacles do you expect the clerical staff to put in your way?

137. When you telephone a prospect, what strategies do you use to get past the secretary or receptionist?

138. Where do you find your telephone leads? 139. What do you despise about telephone sales? 140. How do you qualify a prospect?

141. How do you overcome the difficult periods that face everyone in sales? 142. How long does it usually take you from initial contact to sales closing? 143. What is your ratio of initial contacts to actual sales presentations? 144. What percentage of your sales calls result in sales?

145. How would you go about identifying customers in a new market?

146. What do you think about prospecting for customers or developing new markets in cyberspace? 147. Tell me about a time when you almost lost a sale and worked hard to get it back.

148. What are the five most common objections you face and how do you deal with them?

149. What was the most surprising objection you have ever received, and how did you handle it? 150. What’s your definition of customer service?

151. Can you tell me about a time you took the steps necessary to resolve a problem although it wasn’t technically your responsibility?

152. Name one way in which you have provided extraordinarily good service — above the call of duty — to a customer or client.

153. Describe a situation where you had to go an extra mile for customers.

154. Give me an example of a time when you went out of your way to meet an agreement. 155. In your current job, who are your customers?

156. If you had a customer who was complaining about poor service, how would you handle it? 157. At your last job, how often did you take a survey of customer satisfaction?

158. Tell me about your worst customer service dilemma and how you overcame it? 159. What strategies have you learned to encourage customers to pay on time? 160. Can you tell me about a difficult collection problem and how you dealt with it?

161. What strategies have you evolved to listen to emotional customers without getting hooked? 162. Speak about the customer’s “personal zone” and how you use it.

163. How do you deal with customers who think they are right even when they are wrong? 164. What is the customer service attitude at your present organization?

165. How have you handle customers who take advantage of sales support staff?

166. What is the most significant improvement in customer service that you have achieved in the last year?

167. What’s one thing we at this company could do to make our customers even more satisfied with us?

168. What experience have you had in making oral presentations? How do you rate your skills in this area?

169. At what times do you have trouble communicating with people? 170. How would you compare your oral skills to your written skills?

171. When you are assigned to work with new people, how do you go about getting to know them, how they work, and what their strengths and weaknesses are?

172. Tell me about a work situation that required excellent communication skills.

173. Can you recall a time when you persuaded someone who initially disagreed with you of the correctness of your position?

174. How often of you communicate with the person who receives the output of your work? 175. What’s one thing that should never be communicated in a memo or e-mail?

176. What are some examples of important types of decisions or recommendations you are called upon to make?

177. Would you describe how you went about making these types of decisions or recommendations? With whom did you consult?

178. Tell me what you have learned about reducing employee turnover.

179. What organizations do you see as this company’s chief competition? Can you compare and contrast the organizations?

180. What do you do to make the people around you fell important, appreciated, and respected? 181. How do you prioritize your time?

182. What decisions are easiest for you to make and which ones are more difficult?

183. Most of us can think of an important decision, which we would make quite differently if we made it again. Any examples from your own experience?

184. Most of us become more astute decision makers as the base of our experience broadens. In what respects do you feel you have improved as a decision maker?

185. Describe a situation that required you to use fact-finding skills. 186. Tell me about a complex problem you had to deal with. 187. Tell me about a time when you failed to reach a goal. 188. How many projects can you handle at a time?

189. Think of a crisis situation where things got out of control. Why did it happen and what was your role in the chain of events?

190. Give me an example of a time when management had to change a plan or approach to which you were committed. How did you feel and how did you explain the change to your team?

191. Do you sue an activity chart to track the flow of the activities necessary to reach your goals? 192. What project management methodologies have you found most effective?

193. I’m interested in how you do your planning. What planning processes have you found useful, and how do you do about implementing them?

194. In what ways have you improved in your capacity for planning?

195. Tell me about a job or project where you had to gather information from many different sources and then create something with the information.

196. What do you do when there is a decision to be made and no procedure exists? 197. What have you learned about using deadlines to motivate people or teams?

198. Tell me about a time when, rather than following instructions, you went about a task in you own way. What happened? Would you do it the same way if you had to do the task over again?

199. Can you think about a specific situation where you prevented a problem before it occurred? 200. What do you do to welcome and orient new hires into your department or team?

201. If you were hiring someone for the job you are interviewing for, what three qualities would you look for?

202. What questions would you ask, or what techniques would you use, to establish that the person was willing to do the job?

203. How many people have you hired in the past two years? 204. Do you have a favorite interviewing question?

205. Tell me about how you would budget for recruiting.

206. What has your experience been with retaining recruitment firms? 207. How do you handle personnel evaluations?

208. What’s the first thing you look for no a resume or application? 209. How do you go about checking references? 210. Tell me about your biggest hiring success. 211. Tell me about your biggest hiring mistake.

212. How could we improve the hiring process we are using to select a person for this position? 213. To what do you attribute turnover? 214. Is turnover always detrimental?

215. What programs have you found to be successful in retaining employees? 216. What is your concept of discipline?

217. What are the typical problems and grievances that your staff brings to you? 218. How do you handle them?

219. How do you maintain discipline within your department or team? 220. Tell me about a time when you had to discipline a subordinate.

221. What was the most common cause of termination at your last organization?

222. Have you thought about violence in the workplace? What strategies have you evolved to address this problem?

223. How do you keep abreast of new developments in information technology?

224. Describe a situation in which you were able to enhance the usefulness of information in an existing mainframe system and increase your employer’s productivity.

225. How has your conception of information systems quality evolved over the years? 226. Describe successful strategies for software testing that you have employed. 227. What metrics can be used to measure user satisfaction with IT?

228. What strategies do you recommend for organizations facing the year 2000 problem?

229. How would you reinvent our business from an IT perspective if you had a blank piece of paper and no resource constraints?

230. We know that fourth generation languages have many benefits. Which of these benefits do you find most compelling? Why?

231. How can you tell a good program from a bad one?

232. Info World Magazine recently suggested that client/server computing is dead. Do you agree, and if so, what killed it?

233. What is the future of the mainframe in a world of distributed desktops?

234. Describe the most significant business process reengineering project you have led. What were the results?

235. Distinguish between the Internet and the Intranet.

236. What is the chief benefit of an object-oriented application development paradigm?

237. Describe the central attributes of the object paradigm. How does encapsulation or polymorphism contribute to the technology’s effectiveness?

238. Why has computer-assisted software engineering (CASE), a technology which offered so much promise, generally not met the high expectations set for it?

239. Which Rapid Application Development (RAD) methodology do you find most interesting or effective?

240. Describe a data migration project you led. What were the results?

241. I see that you have listed java, Pascal, COBOL, and C++ as the programming languages with which you’re familiar. Would you take a moment to rank them according to your skill level? 242. What structured programming methodologies have you found most effective?

243. Please describe the most difficult task you ever had to perform using tool X, and describe how you managed to accomplish it.

244. Which computer trade shows do you regularly attend and what do you get from them? 245. Have you ever presented at an industry trade show or seminar? 246. Have you published anything on IT?

247. Describe your participation on an IT steering committee. What was the challenge? What was your role? And what was the outcome?

248. With respect to the IT steering committee, what technology did you choose? Why? How did it work out?

249. Do you have any experience with Rapid Application Development? Tell me about an application developed using this approach.

250. Have you participated in the design and deployment of a Web site? 251. Do you have an E-mail address or a personal Website?

第十一章 结束面试

1. Well, based on what we have discussed, how do you feel about this job? 2. Do you have any questions?

3. Is there anything else I should know about you?

4. I’ve interviewed several very good candidates, and I will admit that you are one of them. What single message would you like me to remember that will convince me that you are the one we should hire?

5. How do you feel you performed during this interview?

6. What have you been able to learn about our firm and our senior management? 7. What implications have you drawn from the information? 8. When can you start? 9. Are you willing to travel? 10. Are you willing to relocate?

11. May I contact your present employer and references?

12. Is there anything you’d like to know about the job that would help you to do it better than anyone else could?

13. If there were one reason why we should select you over the other applicants, what would that be? 14. Our time is about up. Is there a final point you would like to make?

15. Do you want this job? Then why, through our entire discussion, have you not asked for it?

第十二章 有问题的方面

1. How would you finish this sentence: “most people are basically… ”

2. Tell me about a time when your employer was not happy with your job performance.

3. Have you ever had to work with a manager who was unfair to you, or was just plain hard to work with?

4. How would you define a difficult manager?

5. Have you ever been in a dispute with a supervisor? What was it about and how was it resolved? 6. Can we check your references?

7. What kind of references do you think your previous employer will give you? Why? 8. How do you deal with coworkers or supervisors who do not show you proper respect? 9. What cause you to lose your temper? 10. How do you dandle rejection?

11. What are some of your pet peeves? (经常抱怨的问题) 12. Which of your skills can stand improvement at this time? 13. What problems do you have getting along with others?

14. What are some of the things your supervisor did that you disliked?

15. Were you ever dismissed from a job for a reason that seemed unjustified? 16. What kinds of things do you worry about? 17. What are some of the things that bother you?

18. If I were to call your supervisor today, how would he or she describe you? 19. Can you identify some weaknesses for which you need to compensate?

20. Can you name three new skills, techniques, or methodologies you learned in the past 12 months?

21. What do you do when your boss loads you down with a great deal of work and not enough time to do it in?

22. What do you do when there is a decision to be made and no procedure exists? 23. Are you generally lucky or unlucky?

24. What aspect of your performance in your last job were you the most proud of? 25. If you were going to be fired, how would you like your supervisor to handle it?

第十三章 求职者的问题

1. By what criteria will you select the person for this job? 2. Why is the position open?

3. What happened to the last person holding this position? 4. What duties and responsibilities does this job entail? 5. Where does this position fit into the organization? 6. What kind of person are you looking for? 7. When was the last person promoted?

8. What are the ideal experience and skill set for this position? 9. To whom would I report?

10. What problems might I expect to encounter on this job? 11. What is the normal salary range for this job?

12. Tell me about promotions and advancement in this company. 13. Why are you not filling this position from within?

14. What are your expectations of the person hired for this job?

15. What are the three most significant things that need to be accomplished in this position in the first year and what are the major hurdles?

16. What is the work environment like day to day?

17. How many people will I supervise? What are their backgrounds? 18. Who has the final say in this hiring decision?

19. Is there anything else I should know about this company?

20. Are there any aspects of my background or skills that you would like to hear more about? 21. Is there a job description? May I see it?

22. How much freedom would I have to determine my work objectives and deadlines? 23. What kind of support does this position receive in terms of people and resources?

24. How would my performance be measured and how is successful performance usually rewarded? 25. Can you describe your organizational culture?

第十四章 初级水平的问题

1. Based on what you know of the job market, which of your courses are directly transferable to this job? 2. Do you feel your grades are an accurate reflection of your work? If not, why not? 3. In college, how did you go about influencing someone to accept your ideas?

4. Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself? How did you handle it?

5. What competitive activities have you participated in? What did you learn from participation in competitive activities?

6. What’s one management lesson you learned in college? 7. Why do you want to get into this field?

8. What are your career goals and how do you plan to achieve them?

9. I see that you do not have very much organizational work experience. What qualities do you have that especially qualify you for this position?

10. What specifically have you done that shows initiative?

第十五章 求职者会问的另外的问题

1. Would you mind if I took notes during the interview? 2. What are your plans for company expansion? 3. How many employees would I supervise?

4. Can you tell me why this position is available? What became of the person formerly in this position? 5. What management style is most prevalent here?

6. How many employees have held this position in the last three years? 7. Is this a newly created position?

8. What have you liked most about working for this company? 9. How much supervision will I get as a new employee?

10. Can you briefly tell me about the people I will be working with most closely?

11. Does this company typically have a reactive or proactive strategy for dealing with problems? 12. Let’s say that I excel in this position. Where would I go from there? 13. What are the company’s plans for the next five years?

14. How would you describe the corporate culture at this location? 15. Describe the performance evaluation procedures you use? 16. What tasks will occupy a majority of my time?

17. What challenges do you think I will face in this position? 18. Describe for me the staff I will supervise?

19. Could you show me a formal job description? 20. Does this position involve any travel? 21. What will be my first assignment?

22. Does this company typically promote from within?

23. How does this position/department fit into the organizational structure?

24. You said I could expect to make more money down the road. When will I get a review and what exactly will I need to do to be successful?

25. When can I expect to hear from you about the next stage in the interviewing process?

外贸面试题汇总 

这里分享如何面试的一些技巧,让你更加好的发挥自己;我的成功经验能吹就吹但是吹起来要能放的下~呵呵一、面试心理在面试过程中,求职者处于一种接受提问与考察,同时又要自我表现的角色,给人一种始终处于压力的状态。这种角色往往让求职者出现两种极端倾向,或者因过于拘谨而表现不足,或因表现过分而卖弄做作。这两种倾向都会影响面试成绩。所以把握良好的心态有助于面试的正常发挥。尽
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