电大20242024年度管理英语4参考答案.doc

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C. general 不正确

is the man ___B___ last night. A. whom I saw him B. whom I saw C. what I saw

116. ___________C__________- Actually I prefer working on my own. A. Could I use this dictionary?

B. May I open the window to let in some fresh air? C. Do you prefer teamwork or working individually?

正确

117. — Scott ，I'd like to have your opinions about my written report. — ________C________ But I have one suggestion. A. That's a good idea. B. You are too modest. C. It looks fine to me.

will write to me as soon as he ___B___ home. A. will have returned B. returns C. will return

不正确

___A___ your hand if you have any question at all. A. raise B. rise C. arise

people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again. A. complicated B. constant C. corporate

121. — I'd like a wake-up call at 7:00 ., please! — OK,_________B_______ . A. You will certainly make it. B. I'll make sure you get one. C. just do what you like.

122. — ___________C_________________ — Actually I prefer working on my own. A. Could I use this dictionary?

B. May I open the window to let in some fresh air? C. Do you prefer teamwork or working individually? 123. — Who should be responsible for the accident?

— The boss, not the workers. They just carried out the order __B____. A. as are told B. as told C. as they told

do we expect to compete with a company that has such a huge __C____ and huge resources?

不正确

正确

正确不正确

A. recommendation

B. reduction C. reputation need

正确

skills:

listen

carefully,

think

before

you speak and manage

_____A___ communication

conflicts diplomatically. A. outstanding B. plain C. general 二、阅读理解

21. Confirming reception of the sent messages means____A________. A. the messages are sent to the right receivers B ．the messages are correctly understood C. the messages are correctedly written

22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain. A. decoding B. sending C. conceiving

23. Chinese whispers is _____B_________. A. a person who whispers in Chinese B. a game to pass message around in a whisper C. the fact that Chinese people don

’t normally talk very loudly

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24. Allocative failure does NOT happen when________A______. A. the right information goes to the right place B. a company gathers false information

C. the correct information is not received by the right person 25. Which of the following cases belongs to human failure? A. Increasing customer complaints.

B. Adequate communication between departments. C. Decreasing creativity across departments.

21. What is the main idea of this passage? B

A. To introduce some of the author

’s ideas about management.

B ．To introduce five distinct functions of managing proposed by Fayol. C. To promote the book entitled Administration Industrielle et Generale. 22. What are the influence of Fayol A. It is of no influence at all for today. B. It is nearly forgotten by the world.

C. it is still great effect on current management courses.

23. Which step of managing refers to bring staff together and tell them what to do? B A. Leading. B. Organizing. C. Staffing.

24. Which item in Chinese below has not mentioned as things needed to take care for people

’s book Administration Industrielle et Generale? C

management?A

A. B. C.

住房公积金医疗补贴请假

in the course of achieving

company’s

the step of ____A____, managers need to find out obstacles objectives and goals. A. controlling B. leading C. planning

1. Confirming reception of the sent messages means A. the messages are sent to right receivers B. the messages are correctly understood

C. the messages are correctly understood by right receivers

2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? A. Conceiving. B. Sending. C. Receiving.

3. What is Chinese whispers? B A. Who whispers in Chinese.

B. A game to pass message around in a whisper. C. Chinese people who don't normally talk very loudly. 4. Allocative failure does NOT happen when

A. the right information goes to the right place B. a company gathers false information

C. the correct information is not received by the right department or person

5. According to the passage, which of the following cases does NOT belong to human failure? A. Decreasing creativity across departments. B. Inadequate communication between departments. C. Increasing customer complaints.

1. This team building event was aimed at

A. helping these young, bright and enthusiastic employees become more concentrated on their work

B. making the team members know how to share information or solutions and cooperate with each other

C. building up team morale 2. This event was held in A. a self-service restaurant B. a coffee shop C. a classroom

3. About how many team members were out of the second round of the activity? A. 30. B. 35.

C. 5.

4. Which statement below is correct?

A. In the second round, every one of the team had found their balloons after 15 minutes. B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.

C. In the third round, everybody had their own balloon with help from others within 2 minutes. 5. What was the event going to teach these employees?

A. Sharing and cooperating with other team members is more efficient when they are working together.

B. Focusing solely on employees' own pursuits is not allowed in workplace. C. Failure of teamwork is caused by individual. 1. How would you describe Google? A. Medium-sized international company B. Large global enterprises C. Large American company

2. Which one does NOT belong to the methods that Google motivate its employees? A. Promoting the employee who has more influence on Google the higher job position. B. Shuttling the employees between home and office. C. Offering entertaining equipment in workplace. 3. Who founded Google?

回答不正确

A. Larry Page and Sergey Brin B. Karen May C. Sergey Brin

4. If you are a normal employee of Google, what could you do EXCEPT? A. Know all information of Google and discuss questions with your leaders. B. Only work for the project you choose.

C. Play bowling with your colleagues and get away from mundane errands. 5. What is Google's secret to success? A. Innovating hi-tech products.

B. Paying high salary to the employees and practicing strict management. C. Valuing the happiness of its employees as much as innovating good products. 答案： 1. B 2. A 3. A 4. B 5. C

回答不正确

1. What should you do when you are given a bad performance review? A. Argue with your boss. B. Make immediate remarks. C. Stay calm and listen carefully.

2. What should you do after you are given a bad performance review? A. Quit your job immediately. B. Insist on making comments. C. Learn from the review.

3. What should you do if you do not agree with the bad performance review? A. Tell the boss directly that you do not agree with the review. B. Make a written statement on your own behalf if it is allowed.

回答不正确

C. Do not express your different understanding in a written statement.

4. How do you improve a bad performance review? 回答正确

A. Understand the established performance standards. B. Learn more about what the employee wants or expects. C. Learn what the person who gives the review may think. 5. Why should we understand the cause of a bad performance review? 回答不正确

A. Because it helps the employee to get promoted immediately. B. Because it encourages and motivates the worker to do better. C. Because it prevents the employee from professional growth. 答案： 1. C

2. C

3. B

4. A 5. B

1. Enterprises carry out downsizing, reorganizing and cutting costs in order to A. cut down on the number of workers B. reshuffle the organization C. survive

2. “No industry is exempt

” means 回答正确

A. No industry is an exception B. No industry is an example C. Not every industry can be exempted

3. The following questions are often discussed among scholars EXCEPT 回答正确

A. How can bosses create favorable conditions for change B. How can productivity be increased C. What can workers do to get through change 4. How many suggestions does the author put forward? 回答正确

A. 4 B. 5 C. 6

5. From the passage, we know that Robin Sharma is 回答正确 A. an expert on leadership, and personal success B. a great leader

C. someone who likes to play the game of Hide and Seek 答案： 1. C

2. A

3. B

4. C

5. A

1. What is necessary in creating innovation culture?

回答正确 2. How does 3M create its innovation culture?

回答正确

A. Put innovation at the heart of strategy, and persist it in every message. B. define jobs around innovation.

C. Recognize innovation in every part of the company. 3. The word prerequisite in “Make it a job prerequisite