《酒店服务英语》课程单元教学设计
一、基本信息 (basic information)
1. 本次课项目： Project 3 Banquet Service
2. 核心能力目标：
Make students be able to make reservation of a banquet. Make students be able to design a banquet menu
Make students be able to serve a banquet and settle banquet payment
3. 知识目标：
Make students’ master some words and phrases related to banquet
Make students master some useful patterns of making reservation of a banquet as well as the expressions of recommendation and introduction menus to guests. 4. 情感目标：
Help student to be more confident and positive in study and work. 5. 素质目标:
Train students’ ability of communication and cooperation.
Make students more qualified and professional in their field through learning and practice.
6. 能力训练任务（Capability training task）： Make an reservation for a big banquet Design banquet menu. Settle the banquet payment. 7. 教学场地： Training room
8．物品准备： Related teaching staff and PPT
9. 授课说明（teaching introduction）：This course aims to improve students’ practical abilities in receiving guests and offering related foods and drinks as well as helping guests to check out through imitating and practicing. Teacher plays a role of guiding and organizing the activities on class to train the professional operation ability of students. There are various teaching methods applied in the class to make this teaching process more effective.
二、能力训练设计（capability training design） Step 1： Warming-up（3 minus）
让学生说出大型的宴会组织需要注意哪些。 目的：明确宴会服务的注意事项。
Step 2： Leading-in the project（2 minus）
教师布置本节课任务：（为客人提供宴会预订及安排服务） 情境：向客人介绍餐厅的特色宴会服务。
Step 3: Practice --Students’ trying to work out a dialogue by themselves (8 minus)
挑出两名左右同学进行宴会服务介绍并展示宴会服务的特点。
目的：通过学生的模拟过程让其联系实际工作经验，丰富英语表达能力，体现了建构主义学习观。
Step 4： Teachers’ demonstrating and explaining（10 minus） 1. 引导学生讨论归纳为宴会服务的程序及注意事项。 2. 教师模拟宴会预定的流程。 3. 学生认真听、认真观察。
4. 讲解关键句子，使学生掌握多种表达方式。
预定 : Banquet service. May I help you? When would you like to have the banquet? How many people will come to the banquet?
Here is the banquet menu. How much would you like to spend for each table？
What drinks would you prefer? Do you have any special requirements? We’ll get it ready before the banquet.
How much would you like to spend for each person?
Step 5： Students’ mocking practice in groups with the teachers’ guide （5minus） 目的：体会角色，进一步巩固宴会预定的相关问题，训练张口能力和应变能力。 任务一：练习掌握关键句子
学生两人一组，互换角色进行会话练习，掌握关键句子。 任务二：程序训练
利用真实场景，分角色与外宾模拟对话，
教师巡回点拨、指导；教师根据发现的问题集中讲解，学生再对话练习。
Step 6： Class demonstration and feedback control（10 minus） 目的：学生体验成果，进一步发现问题，明确努力方向。 分别请几位学生模拟预定宴会情境；师生共同观察；
师生共同点评，指出存在问题，尤其是表情、眼神、动作等具体细节
与表达方式，力争使学生会用规范的服务，并注意语气的运用，进一明确目标。 Homework（5 minus）
同学课后继续练习办理离店手续的对话，熟练掌握点餐服务程序和关键语句。自 行补充关于餐厅用餐服务的其它相关内容，如（点菜等）。
《酒店服务英语》课程单元教学设计第3章project 3Banquet Service
