商务礼仪标准站姿
【篇一:商务礼仪规范_完整版】
目 录
一.礼仪概
述................................................................................................................... 2 二.形象塑
造................................................................................................................... 3 1.仪
容.....................................................................................................................................................................3 2.表情神
态 ............................................................................................................................................................3 3.站
姿.....................................................................................................................................................................4 4.走
姿.....................................................................................................................................................................4 5.坐
姿.....................................................................................................................................................................4 三.衣的礼
仪................................................................................................................... 5
1.服饰礼仪的总体原
则......................................................................................................................................5 2.男
士.....................................................................................................................................................................5
3.女
士.....................................................................................................................................................................7 四.食的礼
仪................................................................................................................... 8 1.中
餐.....................................................................................................................................................................8 2.西
餐...................................................................................................................................................................10 五.住的礼
仪................................................................................................................. 12 六.行的礼
仪................................................................................................................. 12 1.乘
车...................................................................................................................................................................12 2.行
走...................................................................................................................................................................13 3.电
梯...................................................................................................................................................................13 七.电话礼
仪................................................................................................................. 14 1.电
话...................................................................................................................................................................14 2.手机使用礼
仪 .................................................................................................................................................16
八.交往礼
仪................................................................................................................. 16 1.名片礼
仪 ..........................................................................................................................................................16 2.馈赠礼
仪 ..........................................................................................................................................................17 3.介
绍...................................................................................................................................................................18 4.握
手...................................................................................................................................................................19 5.商务活动位次排
列 ........................................................................................................................................20 一.礼仪概述 什么是礼仪
礼仪是一门综合性较强的行为科学,是指在人际交往中,自始至终地以一定的,约定俗成的程序、方式来表现的律已、敬人的完整行为。
商务礼仪
商务礼仪是人们在商务活动中要遵循的礼节,它是一种约定俗成的行为规范。是商务活动中对人的仪容仪表和言谈举止的普遍要求。 良好的商务礼仪能够:
? 展现个人良好的品格修养,展现公司良好的商业形象,赢得对方
的尊重; ? 有利于创造良好的商务沟通氛围,建立融洽的合作基础; ? 提高工作效率,避免失误;
? 避免因产生不快或争议而失去生意; ? 保证商务活动的有效、高效。 礼由心生
任何礼仪不都是简单教条的规矩,而是一种建立良好人际关系的自然举动和表达。 良好的个人修养是影响商务礼仪的根本因素,加强个人修养是学习、掌握商务礼仪的首要和最快捷的方式。
商务礼仪标准站姿
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