此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。 国开04018-管理英语2-任务7-辅导资料
国开04018-管理英语2-任务7参考答案说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案特殊说明请仔细：课程的题目每学期都可能更换，所以请仔细核对是不是您需要的题目再下载！！！！题目1：—Hello, is that service center? The elevator of our
apartment
doesn
’
t Oh,
work. — :
I don’t know what’s wrong with it.; Sorry, I’ll have it checked out at once.; Ok, I see.参考答案：Sorry, I’ll have it checked out at once. 题目2：—Why do you look unhappy. What’s the matter? — .: I’m satisfied with the good performance of the radio I’ve just bought.; I’m glad to have bought this radio at such a price.; I’m rather disappointed with the poor quality of the radio I’ve just bought.参考答案：I’m rather disappointed with the poor quality of the radio I’ve just bought. 题目3：—Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant? —Waiter: : I’m really sorry about that.; I don’t think it’s hard.; You’ll get it next time.参考答案：I’m really sorry about that. 题
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此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。 目4：We are under ______ to finish the task within such limited time.: line; pressure; expectation参考答案：pressure 题目5：I don’t know . I just arrived here two minutes ago.: what’s going on; how is going on; who is going on参考答案：what’s going on 题目6：二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。 Imagine this situation: you have bought a faulty item from a shop and you take {A. them; B. it; C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A. which; B. it; C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULT: This will do you no {A. comments; B. interests; C. favours}, like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complaining about, you may be wasting your time {A. as; B. if; C. when} they may be powerless to take any action or provide you {A. to; B. with; C. for} a solution. So the important lesson to be learnt is to make sure firstly that you are speaking to the relevant person, the one who has the authority to make decisions.参考答案：子问题 1：B. it; 子问题 2：A. which; 子问题 3：C. favours;
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此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。 子问题 4：A. as; 子问题 5：B. with 题目7：— — Neither do I. Look at our community, it is such a mess.: Our service center don’t offer much help for us.; I really don’t think our service center is satisfying.; I’m slightly satisfied with our service center.参考答案：I really don’t think our service center is satisfying.
题
目
8
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：s
— ? —That
great! : What are you going to eat at the Mexican restaurant; When are you going to dinner at the Mexican restaurant; How about going to dinner at the Mexican restaurant tonight参考答案：How about going to dinner at the Mexican restaurant tonight 题目9：We feel with the inconvenience the service center brought us. : disappointed; worried; surprised参考答案：disappointed 题目10：It is only by agreeing with their view point and that you will resolve the situation and send the customer away happy. : suggesting a possible solution; suggest a possible solution; suggested a possible solution参考答案：suggesting a possible solution 题目11：二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。 1. Focus groups
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国开04018-管理英语2-任务7-辅导资料
