管理学第9版 练习题 英文版 附答案 1
Chapter 1 Introduction to Management and Organizations
TRUE/FALSE QUESTIONS A MANAGER’S DILEMMA
1. Today’s managers are just as likely to be women as they are men. 2. Management affects employee morale but not a company’s financial performance.
WHO ARE MANAGERS?
3. In order to be considered a manager, an individual must coordinate the work of others.
4. Supervisors and foremen may both be considered first-line managers. WHAT IS MANAGEMENT?
5. Effectiveness refers to the relationship between inputs and outputs. 6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with
the attainment of organizational goals.
7. A goal of efficiency is to minimize resource costs. 8. Efficiency is often referred to as “doing things right.”
9. Managers who are effective at meeting organizational goals always act efficiently.
WHAT DO MANAGERS DO?
10. The four contemporary functions of management are planning, organizing, leading, and controlling.
11. Determining who reports to whom is part of the controlling function of management.
12. Directing and motivating are part of the controlling function of management.
13. Fayol’s management functions are basically equivalent to Mintzberg’s management roles.
14. The roles of figurehead, leader, and liaison are all interpersonal roles.
15. Disturbance handler is one of Mintzberg’s interpersonal roles. 16. Mintzberg’s informational management role involves receiving, collecting, and disseminating information. 1
17. Mintzberg’s resource allocation role is similar to Fayol’s planning function because it involves the
coordination of employee’s activities.
18. Resource allocation and disturbance handling are both considered decisional roles.
19. A finance manager who reads the Wall Street Journal on a regular basis would be performing the figurehead role.
20. Katz found that managers needed three essential skills: technical, human, and informational.
21. Technical skills become less important as a manager moves into higher levels of management.
22. Conceptual skills become less important as a manager moves into top management.
23. Interpersonal skills involve a manager’s ability to think about abstract situations.
24. Coaching and budgeting are skills closely related to the management function of leading.
25. Budgeting is a skill that is related to both planning and controlling. 26. In today’s world, organizational managers at all levels and in all areas need to encourage their
employees to be on the look-out for new ideas and new approaches.
27. Only first-line managers and employees need to be concerned with being customer-responsive.
28. Innovation is only important in high-tech firms. WHAT IS AN ORGANIZATION?
29. A distinct purpose is important in defining an organization. 30. A nontaxable organization, such as the United Way, cannot be considered an organization. MULTIPLE-CHOICE QUESTIONS
For each of the following choose the answer that most completely answers the question.
A MANAGER’S DILEMMA
31. Which of the following statements regarding managers in today’s world is accurate?
a. Their age range is limited to between 30 and 65. b. They are found only in large corporations.
c. They can be found exclusively in for-profit organizations.
管理学第9版 练习题 英文版 附答案 1
