客户服务专员的英文简历模板
导读:我根据大家的需要整理了一份关于《客户服务专员的英文简历模板》的内容,具体内容:下面是我为你分享的,希望会给正在制作英文简历的您提供帮助!Name: Ms. S Gender: FemaleWedlock: Married Nation: H... 下面是我为你分享的,希望会给正在制作英文简历的您提供帮助!
Name: Ms. S Gender: Female Wedlock: Married Nation: Han
Residence: Guangdong-Guangzhou Age: 32 Location: Guangdong-Guangzhou Height: 158cm Target Locations: Guangdong-Guangzhou
Target Positions: Customer service/Technical support-Customer Service Commissioner/Assistant
Logistics/Procurement-Logistics Commissioner/Assistant Target Jobs:
Desired Salary: Negotiable
When Can Start: within half a month Education
2003-05 ~ 2005-05 Central Radio Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Logistics supervisor Responsibilities:
第 页码页 / 总页数 总页数 页
1) Handle import / export
【you are not full member,please contact us.】 (2004-07 ~ 2007-08)
Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,Geological
Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant
Job Description: Company: Huntsman Advanced Materials (Guangdong) Limited
Background: Chemicals Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Customer Service supervisor Responsibilities:
1) Maintain customer satisfaction
a. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)
b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs. c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.
d. Monthly review on OTIF and failure order lines analysis. 2) Customer Relation Mastery
第 页码页 / 总页数 总页数 页
a. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.
b. Provide prompt and accurate response to customer enquiries. 3) Order management
a. Maintain accurate information in SAP, input necessary update to meet OTIF.
b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.
c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.
d. Coordinate drop shipments with overseas suppliers/plants and customers.
4) Handle customer complaints
a. Acknowledge complaints with courtesy and provide solution within the target time frame.
b. Execute goods return, replacement and credit notes.
Achievement:Project of the relocated of customer service center 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;
2) Assist to train the colleagues in Guangdong office to handle
第 页码页 / 总页数 总页数 页
the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.
【you are not full member,please contact us.】 (2002-05 ~ 2004-05)
Company Type: Private Enterprise Company Category: Consulting and Investigation industry
Job Title: Administrative Assistant Positions: Administrative Assistant/Clerk
Job Description: Report to: General Manager Responsibilities:
1) Be responsible for various departments daily desk work, including documents management, time management. 2) Handle basic financial daily desk work. Project Experience
Project of the relocated of customer service center (2004-10 ~ 2005-01)
Job Title: Customer Service Representive
Project Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;
2) Assist to train the colleagues in Guangdong office to handle
第 页码页 / 总页数 总页数 页
the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.
Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues. Language Skills
Chinese: Good Cantonese: Good
English Level: Majored in English CET-4 Spoken Good English: Skilled Career Objective
Career Direction: I am willing to work in Supply Chain departments.
I am interested in being a Customer Service Commissioner or a Logistics Commissioner. Requirements: Self Info.
Self Assessment: 1) I have good communication skills and ability for solving problems.
2) I have high awareness of responsibility and customer-focus. 3) I am a collaborating-style person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.
第 页码页 / 总页数 总页数 页
客户服务专员的英文简历模板



