UNIT 2 Communication Problems PART 1
Listening Ⅰ
1. FTFFT 2. 1)skin
2)local hospital 3)eat , skin trouble 4)waiting for, a big basket
5)done all her/the shopping, her/a shopping list
Listening Ⅱ
1.
1)British English ,American English 2)sound, words and expressions, grammar 3)confusing, different, understandable,each 2. I don’t know. What do you say? jumper trousers chips
chemist’s shop ring them up
Have you got an extra pen?
Listening Ⅲ
1. TFFFFT 1) small 2) pie 3) pine 4) big 5) small 6) pint 7) half 8) German 9) Warm
10)brown 11)English 12)a packet of 13)in the evening 14)fried potatoes 15)crisps
Listening Ⅳ
1. FTTFT
2. examples: men , his , man-made
consequences:1)mental image, females/women 2) females/women, males/men 3)citizens
PART 2
1. TFFFF 1) or another 2) seeing each other 3) boating 4) half an hour 5) someone else 6) anymore 7) Of course I do 8) two different places 9) stupid
PART 3
1. TIP1:Use open-ended questions
TIP2:Active listening TIP3:The cocoon
TIP4:Engage with the other person TIP5:Don’t make assumptions TIP6:Avoid antagonistic sentences 2.
1)closed questions 2)kill the conversation 3)summarizing 4)concentrate on
5)visualize a “cocoon”
6)turn around and face that individual 7)a particular topic
8)projecting your own thoughts or feelings 9)a form of attack 10)a lot less conflicts PART 4
Listening 1) closer 2) regular 3) down 4) sense 5) envelope 6) convenience 7) instant 8) longer 9) positive
10)2252 11)Quality 12)Decreased 13)Similar 14)Inside 15)Agreed
Ⅰ16)Different
Listening Ⅱ
1) status 2) definite 3) doubts 4) interrupt 5) power structure 6) establish and test 7) knowledge 8) power
9) sharing approach
10)encourage
Listening Ⅲ
FTFFT
Listening Ⅳ
1. TFTFTT
1) an American education 2) fluent English 3) misses 4) nice 5) little things 6) walking the dog 7) weather
8) snowy 9) sunshine
10)boots 11)umbrella 12)a big smile