国开04018-管理英语2-任务7-辅导资料

国开04018-管理英语2-任务7-辅导资

料

国开04018-管理英语2-任务7参考答案

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题目1： Hello, is that service center? The elevator of our apartment doesn&rsquo t work.

: Oh, I don&rsquo t know what&rsquo s wrong with it. Sorry, I&rsquo ll have it checked out at once. Ok, I see.

参考答案：Sorry, I&rsquo ll have it checked out at once.

题目2： Why do you look unhappy. What&rsquo s the matter?

.

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: I&rsquo m satisfied with the good performance of the radio I&rsquo ve just bought.

I&rsquo m glad to have bought this radio at such a price. I&rsquo m rather disappointed with the poor quality of the radio I&rsquo ve just bought.

参考答案：I&rsquo m rather disappointed with the poor quality of the radio I&rsquo ve just bought.

题目3： Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant?

Waiter: : I&rsquo m really sorry about that. I don&rsquo t think it&rsquo s hard. You&rsquo ll get it next time.

参考答案：I&rsquo m really sorry about that.

题目4：We are under ______ to finish the task within such limited time. : line pressure expectation

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参考答案：pressure

题目5：I don&rsquo t know . I just arrived here two minutes ago. : what&rsquo s going on how is going on who is going on

参考答案：what&rsquo s going on

题目6：二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

Imagine this situation: you have bought a faulty item from a shop and you take {A. them B. it C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A. which B. it C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULT: This will do you no {A. comments B. interests C. favours}, like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complaining about, you may be wasting

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