(10)Could you please give us your flight No.? 你能告诉我您的航班号吗？ 2. Reminder提醒
(1) It’s better for you to wear more clothes, because it’s pretty cold outside.
外面天气很冷，你最好穿多些衣服。
(2) Today is a rainy day and the floor is slippery so please be careful. 今天外面在下雨，地面很滑走路时请多加小心。 3.Internet Service网络服务
(1) There is free broadband Internet access in every room , connector plug is on the desk.
写字台上有宽带插头，您可以随便使用。
(2) There is a little trouble in the computer service center, so the Internet is disconnected temporarily. Please wait a while, It’ll be recovered soon.
对不起，酒店的电脑服务中心出现了一点小故障，房间暂时不上了网，请稍候一下就会恢复正常。
(3) Ok, I’ll arrange a computer engineer to help you.
好的，我马上安排电脑员上去帮您。 2.About the Laundry关于洗衣
(1)The laundry collected between 8am to 6pm will be returned at midnight on the same day ;while the one collected between 6pm to 8 am will be returned at 2pm on the next day.
上午八点到下午两点接洗衣将会在当天午夜前送回；而下午两点到次日八点的洗衣将会在第二日下午两点之前送回。
(2)For the laundry, the regular service is within 8 hours and the express service is within 5hours.
普洗服务是八小时内送回,而快洗是5小时。
(3) There is a stain on your clothes, and we’ll try our best to get rid of it . However, I can’t guarantee that we can remove it totally. 您的衣服上有很难洗掉的污迹，我们会尽最大的努力去处理，但不能保证一定可以处理掉。
(4)Could you send someone up for my laundry, please? 请派人到我房间取要洗的衣服，好吗？
-Certainly, sir. Our room attendant will be up in a minute. 好的,我们的服务员马上到。
5.Medical Service医疗服务
(1) You don’t look very well today. What seems to be wrong ? 你看上去有些不舒服, 还好吧 ?
(2) I feel dizzy and have a sore throat besides , I can not sleep well recently?
我感到头晕，喉咙痛。 还有，最近都睡不好。
(3) Don’t worry , I will arrange a doctor to look after you . 不要担心，我将立即安排医生照顾你。
(4) Any other symptoms? Like stomach ache, coughing, or nausea? 还有其他症状吗？比如胃痛、咳嗽或者恶心？
(5) The doctor said you have got the flu. She’ll prescribe some medicine for you .take two tablets at a time, three times a day. You’d better stay in bed for one or two days.
医生说你感冒了。她会给你开药。这药每次吃两片，每天三次，并建议你最好在床上休息一两天。 (6) -Are they strong?
-Yes. They may make you a little drowsy. By the way, you should be sure to take them after you eat.
药性强吗？
是的，会让你犯困。还有，你得在用餐完毕后才能吃药。 (7) Can you give me some medicine for heartburn? 你可以给点胃药给我吗？
(8) I’m afraid the doctor can’t give you medicine for that unless you tell her about your history of stomach ache?
如果你不告诉医生你是否有胃病史，恐怕他不能随便给你胃药。 (9) Well, I do have gastritis for two years. 恩，我确实有两年的胃病。
(10) Since your blood pressure is higher than normal, could you tell the doctor whether you have diabetes? 你的血压偏高，请问你是否有糖尿病？
（11）How is the acid in your stomach? Is the acid feeling very strong? 胃酸的强度怎么样？你是否感觉十分强烈？
(12) Are you taking other medicine at present? Please let us know just in case of chemical reaction. .
你最近有没有服用其它药物？为了防止药品之间产生不好的化学反应请告诉我们。
(13) Are you feeling better now, Sir? 先生，你好些了吗？
(14)What happened to your leg, Sir? 先生，你的腿怎么呢 ？
-I tripped and fell in the bathroom. 我不小心在浴室摔倒了。
-Please don’t worry, I’ll ask the doctor to go to see you right away. 请不要担心，我马上叫医生过去。
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Part 4 Apologize道歉
1. I’m very sorry. There could have been a mistake, and I do apologize for that.
很抱歉。出了错误，我应当道歉。
2. I assure you it won’t happen again. 我保证此类事情不会在发生。
3. I do apologize for inconvenience on behalf of our hotel.
酒店前台接待日常英语口语HotelEnglish
